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Idyll Home Reviews 

208
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products feature gorgeous designs, excellent craftsmanship, and add a wonderful charm to their living spaces. Shoppers also deeply appreciate the swift delivery service, noting that orders consistently arrive promptly, well-packaged, and ready to enjoy. Buyers often share that navigating the website is straightforward, and customer support representatives are extremely helpful when handling special requests. Some people were dissatisfied with occasional product issues, mentioning frustrating problems such as items arriving broken, discoloured leather, or weak structural parts. Reviewers note that while resolutions are usually fast, these rare manufacturing flaws can temporarily impact an otherwise fantastic shopping journey.

What people talk about most

Product

Customers had positive experiences with product, noting that items are well made, comfortable, and feature... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting consistently swift and prompt shipping... See more

Quality

Reviewers mention positive feedback about quality, expressing satisfaction with well-made and beautiful... See more

Order

People report positive experiences with order, highlighting a straightforward and easy ordering process on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to find what I was looking for. Easy to order. Amazingly fast delivery, considering the size of the garden trellis I ordered. Love the trellis. Really elegant design that fits the space we ne... See more

Rated 5 out of 5 stars

Idyll Home is great for exclusive items you won't find anywhere else. I am a very satisfied repeat customer. Idyll Home offered me a personal service and it was so nice to deal with one real person... See more

Rated 5 out of 5 stars

I was really pleased with the service I received from Idyll Homes. My pots came within a few days of ordering. One of them unfortunately arrived broken but Claire at Idyll arranged for a replacement,... See more

Rated 5 out of 5 stars

A very friendly super efficient lady helped with my somewhat slightly bespoke request order and it has already been dispatched within 24 hours . I have bought a similar product from them before and th... See more


Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Garden Furniture Shop
  4. Lighting Store
  5. Outdoor Furniture Store
  6. Rug Store

Written by the company

Idyll Home provide beautiful and interesting home accessories and furnishings. Whether it be a luxurious throw or cushion, handmade crockery, unique furniture or stunning lighting, we still get excited to find new and stylish home accessories that help create your own Idyll Home. We have curated a beautiful selection of modern home furnishings from simple, pared-down Scandi-style furniture to glamorous Moroccan lighting. We source from Danish brands such as Tine K Home and House Doctor, as well as the Dutch brand HKLIVING. We love the combination of modern and vintage home accessories that these European brands offer. We love to discover new handmade items from UK companies too.


Contact info

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(208)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased.

Really nice object for a fishing friend. Item came quickly and was well packaged. Very satisfied.

March 15, 2022
Rated 1 out of 5 stars

i diddn't know that I had to pay some…

i diddn't know that I had to pay some more taxes and it was not written on the website nor in my account so I''l send you back and waiting for money back thks

December 11, 2021
Idyll Home logo

Reply from Idyll Home

Hi Lucia, unfortunately taxes are payable now on orders to Europe from the UK since Brexit, we do show this on the website but I understand it is not always that easy to know these things. We will of course refund you when the order is returned to us.
Idyll Home

Rated 5 out of 5 stars

Very good quality slippers

I’m working from home so I really needed a good quality slippers, very happy with my purchase, the slippers are well made, the insole is of the right shape, aka orthopaedic one, not a flat one, very comfortable to wear.

November 16, 2021
Rated 5 out of 5 stars

Good website

Good website, service and delivery. Would use again. Thank you. A Christmas present so unable to review product at present but just what I wanted.

November 13, 2021

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