I have been working with Justyna for many years following a recommendation from a friend. She’s now supported me with 3 house purchases, and 2 sales. Justyna is knowledgeable, supportive, and helpful... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
24 Holywell Hill, St Albans, AL1 1BZ, Hertfordshire, United Kingdom
I’ve had a great experience using IMAB. They are super quick to respond, always polite and willing to help and extremely proactive. I’ve been speaking to them on and off over the last 2 years for quotes etc and always dealt with the same person. Now I’m finally going through the buying process they are still on hand to help. Brilliant!

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Prompt, helpful and personable service given by Karen and the team at IMAB working efficiently and professionally to get a mortgage agreed despite my unusual circumstances. Thank you all for getting to a great result and for keeping up good communication throughout.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Daniel was a great support to us when looking for a mortgage, he was knowledgeable about the market and listened to our requirements, he provided quotes and kept us in the loop with deadlines, he has a friendly manner and we didn’t hesitate to ask questions when we needed too. The service was efficient and thorough. Thank you Daniel.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Always offer the best advice
Super helpful and friendly staff

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
We previously used Dan when purchasing our flat in 2019, and have recently used him again for our new purchase. Dan is super helpful and super quick. We fully trust Dan and we’re very glad with how patient he is in answering all of our questions. Whilst I really don’t want to move again anytime soon, I know that if we do move we will use Dan again for sure! I cannot recommend him enough!

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Supportive experience from start to finish.
Karen couldn't have done more for me and the communications have been excellent.
Thank you IMAB for helping me to buy my perfect home.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Great service! Found me the best mortgage deal in the market for my circumstances. Constant communication with the mortgage advisor by email or phone. Daniel has been very helpful throughout the process. I highly recommend it and will be using it again when my fix rate comes to the end.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
There are advisers and then there’s Dan. He has all the tools to do the job. Always happy with everything he does. Wouldn’t go anywhere else.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
It's becoming increasingly harder to find good value for money and good service, however, with Adrian from IMAB you get both. Adrian is a gentleman and offers a first class service. He knows what he's taking about and doing and ultimately got me the best deal.
Both Adrian and Jane are very quick to respond to emails and missed phone calls.
I had a few items I wanted clarification on, I pinged Adrian an email on a Saturday thinking I would hear back from him on the Monday. The guy called me on the Saturday even though he wasn't working.
Not many people offer a service like that nowadays. Top bloke, top service, top company.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Daniel has been fantastic in assisting us about our mortgage So glad he was recommended to us

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Daniel was fantastic and made the whole process easy as possible

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
As always Carol went above and beyond in her advice! Not only is she always extremely friendly and personable, but her level of dedication and commitment to helping us find the best mortgage and life cover options was excellent! Her expertise and attention to detail ensured that we felt confident and well-informed throughout the entire process. We are extremely grateful for her exceptional service. We highly recommend Carol to anyone in need of professional advice with life cover and mortgage deals.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Chris was really pro active in setting up our appointment which was so important given the rates situation.
Our meeting was quick and efficient and Chris was really prepared with our info already to hand.
He worked really quickly to ensure we provided our info quickly and he made the application before the better rate was pulled.
His team then chased daily and we now have our offer at 5.09% compared to over 6% which is we’re we would have landed without Chris’s support.
He also ensured we had an insurance update meeting which turned out to be crucial as my job change meant I had a lot less cover.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Helped me with to secure a new mortgage deal quickly and find the best offer. Great experience!

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Once again Chris provided efficient and balanced guidance. Especially appreciated in these tricky times.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Chris was very knowledgable, helpful and speedy throughout, would recommend!

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Carol went above and beyond for me. Fantastic service. She is very knowledgeable and very helpful. So grateful.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Although we have not yet completed our flat purchase, Sharfique has been instrumental in helping us to secure a mortgage. He was very knowledgeable & provided mortgage and property purchase guidance for us as first time buyers. He was always available with any questions along the way. I would recommend his top-quality services to anyone looking for a new mortgage!
Thank you very much!

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Service was really good but wasn’t expecting the £250 fee at the end. Perhaps I missed this in the paperwork.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.