First time trying impact particles , product looks good but not used it yet . I was a bit confused by the offer I applied for as it said 20kg post free . There was a drop down menu offering different... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It's always great to deal with Impact Particles as they resolve any issues in a professional manner. My order was damaged at DPD depot 4 days before my trip to France and delayed. After contacting IP... See more
Everything arrived on time and looks great. The team at impact particle were good at sorting out any delivery issues I had as DPD had sent me a confusing amount of different messages saying my order w... See more
Great quality freshly prepared particle baits at super prices,i have used monster particles many times have never been let down. Also every so often they do some great deals with free delivery thanks... See more
4.4
Excellent
296 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast response and turn around on…
Fast response and turn around on collection. Caught on my first session using the tigernut&buckwheat combo and the tigernut pellets!
Will be ordering again very soon
March 3, 2026
Excellent service and bait definitely…
Excellent service and bait definitely will use them again
March 2, 2026
Delivery wrong
Delivery wrong. Alot of items missing. Ive emailed both of the emails and heard nothing back. Over £40 out of pocket
February 26, 2026
Good quality particle at reasonable…
Good quality particle at reasonable prices deals always done top quality
February 26, 2026
Great service
February 25, 2026
Arrived when expected
Arrived when expected, well packed for freezing. Look good quality 👍
February 24, 2026
All good great service made a few…
All good great service made a few orders no problems at all and great bait
February 17, 2026
Even after paying extra for postage
Even after paying extra for postage , package did not turn up until a week after I needed it
Which meant I didn’t have enough bait for my fishing weekend
February 1, 2026
Reply from Impactparticles
Good Morning, we do apologize that your bait didn't arrive in time, however it was sent out in time but was refused at your address due to the name not being recognized, we did by goodwill send a fresh order out and it's just unfortunate that this did not arrive in time, if you would like to discuss further please don't hesitate to email us
Does what is says on the tin
February 4, 2026
Good quick sevice
February 3, 2026
The only thing I would say is the box…
The only thing I would say is the box on delivery was open and possibly couldn've lost some items and I'm still waiting two items as I'm not sure if they were in the box but the service was excellent and fast delivery
February 3, 2026
Good Particals
Good Particals
Easy to use website
My only thing is the time between ordering and receiving is to long
January 14, 2026
Still haven’t received my order been…
Still haven’t received my order been told twice that been damaged in transit I know the particle is top quality when it arrives if it does just very disappointing with the after sales communication
January 14, 2026
Brilliant cont wait too try it out on…
Brilliant cont wait too try it out on the bank
January 15, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.