Amazing company. All of my order came very quickly in amazing condition and quality. Great communication from them and was given multiple updates. All products were wrapped well to prevent damage AND... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Trophies were perfect! Website was a little bit difficult I found when ordering what personalisation I needed but the support team were quick to support via email. Thanks again I’ll be back agai... See more
Company replied
For my wife I commissioned a trophy cup to be awarded at her old school for best piece of original English Literature written by a school pupil. Impact took the wording exactly, converted a jpeg ima... See more
Company replied
Ordered an emerald paperweight with initials and a date on it for our 55th wedding anniversary which is yet to come. Neatly presented in a good quality box. Pleased with my purchase and quick deli... See more
Company replied
Company details
Written by the company
As one of the leading UK internet suppliers of trophies and medals for sports clubs, schools, activities and business, we aim to provide you with the best service possible. Buying trophies for your club or business is an important responsibility and we want to make sure that your experience is enjoyable and professional from start to finish — and beyond. If you have a customer service query, please contact the team at: sales@impact-uk.com
Contact info
Office 28, Thrales End Farm, Harpenden, AL5 3NS, United Kingdom
- 01727 790 400
- sales@impact-uk.com
- www.impacttrophies.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great Quality and look fantastic
Great Quality and look fantastic, looking forward to the event now!
January 9, 2026
Reply from Impact Trophies & Medals
Dear Sharon, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Reply from Impact Trophies & Medals
Dear Rob, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
great product
great product, very good price, tremendous customer service. what more can you ask for?
January 5, 2026
Reply from Impact Trophies & Medals
Dear Elizabeth, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
The service was excellent
January 5, 2026
Reply from Impact Trophies & Medals
Dear David, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Absolutely Brilliant Purchase
I only buy 1 trophy per annum & this trophy was definitely the best one I'd purchased
Customer service was excellent quick delivery & well wrapped in a box
Will return next year
January 6, 2026
Reply from Impact Trophies & Medals
Dear Jude, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Quality product, but…
The plaque I ordered was very good and a quality product. This was expected as I have used previously.
I was slightly disappointed that I had to construct the plaque myself, as previously It came completed.
January 6, 2026
Reply from Impact Trophies & Medals
Dear Paul, Thank you for your review. Your feeback is appreciated and very important especially in this instance. I have sent you an email. Kind regards, Customer Service
Reply from Impact Trophies & Medals
Dear Laurence, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great value, even better service
I ordered 200 medals for our club. They were excellent value, exactly what we wanted and arrived in very good time. Great communication throughout.
December 18, 2025
Reply from Impact Trophies & Medals
Dear Andy, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
What a fantastic company
What a fantastic company. Excellent service, love the trophy I bought, and there is always some understanding person on the end of the email who will respond to any query quickly. Couldn't ask for more. Thank you.
January 15, 2026
Unprompted review
Reply from Impact Trophies & Medals
Dear Lizzie, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Neil, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Efficient and great value as alway
Efficient and great value as always. I design a medal for our annual ski trip with friends and it always goes down well to have a personalised memento.
December 14, 2025
Reply from Impact Trophies & Medals
Dear Marcus, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great trophies
Great trophies, also got bit I missed from my order in time to me. Will be back in 2026.
December 2, 2025
Reply from Impact Trophies & Medals
Dear David, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reliable and good
I've used this service twice, during December when it's harder to get deliveries on time. It was always delivered, with what was expected
November 29, 2025
Reply from Impact Trophies & Medals
Dear Mr Gouveia, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
I’ve been using Impact Trophies for about 5 years, they have never let me down yet, totally professional company
Exceptional company wide range of Trophies to choose from, the process was very simple
December 6, 2025
Reply from Impact Trophies & Medals
Dear Terrell, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great quality and value.
Great quality and value.
The website is easy to follow and I had a helpful response on the phone.
December 4, 2025
Reply from Impact Trophies & Medals
Dear Peter, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent service and a great product
November 26, 2025
Reply from Impact Trophies & Medals
Dear John, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great product service and delivery and…
Great product service and delivery and amazing price have recommended to all my contacts
December 3, 2025
Reply from Impact Trophies & Medals
Dear Ken, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Amazing service 2nd order from impact trophies quality and speed of delivery can’t fault would highly recommend
Amazing service 2nd order from
December 2, 2025
Reply from Impact Trophies & Medals
Dear David, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
The trophies were good quality and…
The trophies were good quality and delivered on time
November 25, 2025
Reply from Impact Trophies & Medals
Dear Stephen, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
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