Incendium Stoves & Fireplaces Reviews 

133
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fantastic job to a very high standard. Team were timely, professional and courteous and I love my new stove and fireplace . Cannot recommend Incendium highly enough

Rated 5 out of 5 stars

Highly recommend Incendium if you're looking to get a fireplace remodelled! We had our manky old 80s gas fire and questionable purple marble surround removed, and the fireplace boxed and plastered wit... See more

Rated 5 out of 5 stars

This Company deserves the highest praise for all aspects of the sale and fitting of our wood burning stove. Matthew (Managing Director) was so easy and honest to deal with and after sales service... See more

Company details

  1. Wood Stove Shop
  2. Fireplace Store

Information provided by various external sources

Beautiful stoves & fireplaces installed in your home by HETAS Registered Installers. Renowned for the quality workmanship, and outstanding customer service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

133 reviews

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4.8

All reviews

(133)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Multi-fuel stove ordered and fitted

Multi-fuel stove ordered and fitted. Matt came across initially and gave us outline and quote of what would happen. The 2 fitters did a splendid job, polite, hard-working and cleaned up afterwards. Highly recommended company. Thanks again.

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great service right the way through,from the survey to the installation, the lads who installed the woodburner did a great job. All sorted in a day, would definitely recommend to anyone

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great Company to Deal with!

Matt visited me for the initial survey, & spent nearly an hour patiently answering my many questions, I knew little about wood burning stoves and he has a vast knowledge and wealth of experience. Matt and his Team were very professional and nothing was too much trouble throughout, even though I changed my mind on the stove I wanted, & then changed it back again, Matt was patient and understanding. The stove was fitted with little disruption and nowhere near as much mess as I had anticipated, I had my fireplace knocked out, and everything was explained clearly to me at the various stages of work.
Everything was completed within a day, and I am very happy with the outcome. I am very happy with the service I received from Matt and his Team, and would not hesitate to highly recommend Incendium Stoves & Fireplaces, great customer service at a good price.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

New stove and flue

Excellent service from first inspection to final installation. Quotation covered exactly what we had requested and we are really happy with our new stove and flue.

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

Second time we’ve used Incendium to…

Second time we’ve used Incendium to install our wood burner and once again they’ve done a great job. Matty & Stewart turned up exactly when they said they would and were in and out before the morning was over. Would recommend to anyone.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Top notch service

We chose Incendium because of their comprehensive portfolio demonstrating the fantastic renovation of fireplaces. From the initial enquiry to the installation Matthew and the team were fantastic and kept us up-to-date throughout.

I would highly recommend Incendium, as I have already, to all family and friends.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

100% would recommend

Totally saved me from a long cold winter.
I'd recommend Matthew and the guys to anyone. Totally professional and friendly enough to actually care.
Cheers!
C. Lowestoft

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

These guys were helpful

These guys were helpful, friendly turned up on time and even fit me in early when I asked. I am so happy with my woodburner and it looks fantastic! Highly recommend

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Matthew and the team were fantastic, throughout the whole process.
We had some delays with our stove being delivered. Matthew was really flexible with us and accommodating.
During the install the team, were friendly, professional and very knowledgable. Really pleased with the end result and would highly recommend.

July 14, 2023
Unprompted review

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