Incendium Stoves & Fireplaces Reviews 

134
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Incendium are excellent. Matthew gave us very good advice, and his team of fitters arrived on time, and were first-class. Brickwork, chimney liner, boarding and plastering were swiftly completed wi... See more

Rated 5 out of 5 stars

Fantastic job to a very high standard. Team were timely, professional and courteous and I love my new stove and fireplace . Cannot recommend Incendium highly enough

Rated 5 out of 5 stars

Highly recommend Incendium if you're looking to get a fireplace remodelled! We had our manky old 80s gas fire and questionable purple marble surround removed, and the fireplace boxed and plastered wit... See more

Company details

  1. Wood Stove Shop
  2. Fireplace Store

Information provided by various external sources

Beautiful stoves & fireplaces installed in your home by HETAS Registered Installers. Renowned for the quality workmanship, and outstanding customer service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

134 reviews

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4.8

All reviews

(134)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Used Icendium to replace an not working gas fireplace to expand the fireplace and sort everything suitable for a open fire and provided slate and a surround that looked lovely. Efficient and polite, they did what they said they would, were punctual and tidy and we are very happy with the finished result. thank you very much, will recommend.

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

We were very pleased with the service

We were very pleased with the service. Staff helpful, courteous and clear. What was required was explained in detail and accurately. A precise estimate was given and the job was begun and completed on time.
Disruption was kept to a minimum and the site was left clean and cleared.
We would certainly use Incendium again.

February 11, 2022
Unprompted review
Rated 5 out of 5 stars

Woodburner installation

Matt and his team repaired a fireplace, confirmed another was safe to use, and completed the successful installation of a wood burner in another. Work was of the highest standard, keeping me informed throughout, and offering enhancements that really have made a massive difference to the overall appearance. Have no hesitation in recommending Incendium.

December 30, 2021
Unprompted review
Rated 5 out of 5 stars

Great team and business

Great team - very helpful and responsive, great communication and did a really good job fitting our log burner and moving a fireplace to another room. Would reccomend

October 25, 2021
Unprompted review
Rated 5 out of 5 stars

Love our woodburner

Matthew and his team fitted our woodburner back in December 2020. The advise, knowledge and professionalism was second to non.
Woodburner fitted on time and the results were superb!
Cannot recommend these guys highly enough.
Thanks Matt
Andy and Gill

October 21, 2021
Unprompted review
Rated 5 out of 5 stars

Very honest and helpful

Contacted for precautionary work, Matt gave an honest assessment and said it was not worth our money as everything was in perfectly reasonable condition. Honesty greatly appreciated.

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

Lovely guys who know their trade

Lovely guys who know their trade. A pleasure to have around and great workmanship. In and out with zero fuss and a job well done. They were happy to go the extra mile and really helped me out. Fully recommend.

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

These guys were great

These guys were great. Both tradesmen were polite, professional, turned up when they said they would, did a great job and did everything they could to keep the costs down.

I have had the stove installed for around 9 months now and have had zero issues.

If I ever need another wood burner installed, I'd use them again in a heart beat.

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing standard and service

Matt has been informative and helpful throughout the planning and building of my stove. Matt and Mattie were punctual, polite and tidy. With a phenomenal work ethic. Huge integrity and trust, providing them with ability to let themselves into my home with respect. Went above and beyond letting my dog out for a play in the garden whilst we were at work! The standard of work and quality finish is stunning. It has given character and life to a dull lounge. It was an absolute pleasure to have you guys here. Would strongly recommend these guys!!! Thank you.

July 29, 2021
Unprompted review
Rated 5 out of 5 stars

Top notch service

I seem to spend most of my time making complaints on here so it makes a very pleasant change to say these lads do a first rate job. They'll communicate with you, give you very reasonable quotes and they do an excellent job on the day. Had a damaged chimney cowl replaced with one more suited to the job and a clean at a very competitive price. Highly recommended.

June 10, 2021
Unprompted review
Rated 5 out of 5 stars

We asked Matt for a chimney breast to…

We asked Matt for a chimney breast to be fitted to hide the flue from an existing stove. We also upgraded the wood burner at the same time, and are so glad we did, as it’s is much more efficient and provides more heat. The quality of the work was excellent and the installation was great with the minimum disruption. I would highly recommend Incendium if you are either upgrading or installing from scratch.

May 11, 2021
Unprompted review

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