In Demand Toys Reviews 

334
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that ordered items arrive extremely fast, are securely packaged, and consistently reach them in wonderful condition. People consistently appreciate the wide selection of highly competitive products and the remarkably helpful support provided by the friendly team. Buyers note that shopping online or visiting the physical store is always extremely pleasant, making it a top destination for toy collectors. Some reviewers were not happy with customer care, stating that emails regarding pre-orders went completely unanswered, requests for assistance were abruptly denied, and various communications stopped entirely.

What people talk about most

Product

Customers report widespread satisfaction regarding product variety and condition. Reviewers frequently... See more

Order

Reviewers highlight positive aspects of order consistency, praising fast shipping times, reasonable prices,... See more

Service

Customers consistently note positive experiences with service, highlighting rapid deliveries, competitive... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently praising the prompt, polite, and... See more

Delivery service

Clients share positive opinions on delivery_service, consistently highlighting fast and prompt shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never had a problem with these guys! They've always gone above and beyond! EG: I'd bought a high end figure from them and a part broke out the box, instead of asking me to send the whole figure back (... See more

Rated 5 out of 5 stars

In Demand are my first port of call for any action figures and I even check there first if there’s something nerdy outside of the toy market in case they happen to carry that too. Customer service is... See more

Rated 5 out of 5 stars

A fantastic company whether I’ve bought online or at MCM London. Always have received my preorders when they’ve come in to stock. Post really quickly as well. Whenever I’ve had a query I’ve had a resp... See more

Rated 5 out of 5 stars

Been shopping with ID Toys for years and I’ve always found them to be efficient and lovely to buy from. They’re great at keeping customers updated on any delays that are out of their hands on preorder... See more


Company details

  1. Toy Store

Written by the company

In Demand Toys are a UK based Action Figure toys store established in 2004. Specialising in collectable toys & figures from Star Wars, Transformers, Marvel Comics & Lots of other TV,Movie & Video Game franchises. We buy toy collections too!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

334 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(334)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

Great site for Delivery’s to N.I.

Have been using In Demand Toys for a few years now. They have never let me down, especially as I live in Northern Ireland and there can be postage issues. All items have always arrived well packaged and undamaged. I have recommended the site to friends. 👍

May 8, 2021
Rated 5 out of 5 stars

This is my go to site for my…

This is my go to site for my collection. Items are always delivered within 2 days of dispatch and I can keep up with developments, release dates via their Facebook page. The deposit scheme means if something goes up when you have limited funds, you can still secure the item.

Would highly recommend In Demand Toys

May 8, 2021
Rated 5 out of 5 stars

Absolutely excellent toy store…

Absolutely excellent toy store especially for Star Wars but also for many others. A lucky discovery after giving up on overpriced Amazon. Orders are always despatched very promptly and are very well packaged. Looking forward to a visit to the new shop.

May 1, 2021
Rated 5 out of 5 stars

Absolutely fantastic!

Absolutely fantastic! I was having problems with a pre-order from another supplier, which they did not have in stock only a few days before my son’s birthday. In Demand Toys did have it and, after a conversation with a very friendly and helpful man at In Demand Toys, I had the item within 24 hours, in plenty of time for my son’s birthday. I was so grateful and can’t recommend them highly enough!

April 29, 2021
Unprompted review

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