I've had my 2019 Hybrid Q50 for over 4 months now and in my honest opinion it is easily the best car I've ever had, totally can't fault it. Makes a refreshing change from the usual suspects. It woul... See more
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Bought a used Landrover discovery from their Stockport dealership and had a free service thrown in, had the service, they lost the service log book, now trying to find the record and they are extremel... See more
We had nearly given up on finding a new car as our last dealers Kia were unhelpful, but INFINTI are and have been amazing!!!!! Our car is phenomenal!!!!! Our sales advisor Charnea from reading gave us... See more
We purchased a five year old car at the weekend from Infiniti Stockport and got treated like we had had parted with £50K for a brand new one. The sales team were superb, couldn't do enough for us and... See more
Company replied
Company details
Written by the company
Visit INFINITI Retail Group, established dealership and servicing specialist. Get in touch today to arrange a test drive.
Contact info
INFINITI Retail Group Head Office, 25-27 Rose Kiln Lane, RG2 0JZ, Reading, United Kingdom
- 01189071333
- customersupport@infinitiretailgroup.co.uk
- www.infinitiretailgroup.co.uk
Raqeem at Infiniti Stockport
Raqeem, the Sales Consultant at Infiniti Stockport who dealt with me, was excellent throughout our interaction. His communication and attentions were most welcome and he facilitated an excellent transaction...never pushy, he listened to my needs and concerns about any deal and sought to meet such where possible. I do not hesitate in recommending both he and Infiniti Stockport for anyone who is looking for a 1st Class deal in a relaxed, non-pushy environment.

Reply from INFINITI Retail Group
Sales team where great with all Ealing first class
Sales team where great with all the knowledge of products and services
Pity some will lose job when Infiniti pull out of Europe
t star to all those who sold me my second infinity

Reply from INFINITI Retail Group
Excellent approach to selling cars.
Excellent approach to selling cars.
Informative / consultative and no pressure to buy. Good customer experience - friendly staff.
Would like to commend the salesman, Tim Jeffries, for his professionalism and integrity in conducting the sale.
Thanks to all staff at Infiniti Stockport.

Reply from INFINITI Retail Group
Excellent Service
Made Very Easy , Sales Assistant . Superb , really friendly , Nice Relaxed .

Reply from INFINITI Retail Group
Nearly walked away but we got there in…
Nearly walked away but we got there in the end. Time will tell if we made the right decision

Reply from INFINITI Retail Group
Recommended
Everyone at Infinity Birmingham are very helpful, courteous and happy. I would definitely recommend buying a car here. Josh is a great guy and couldn’t do enough to help me. Only problem I encountered was a delay in my finance being agreed due to spelling my name incorrectly.
My car is fantastic bit of a shame it didn’t come with car mats.
Q60 dream car
Friendly, professional and did me a great deal on my Q60

Reply from INFINITI Retail Group
Fantastic customer service and all…
Fantastic customer service and all round experience. Warm and welcoming and great with children. Emily Kershaw was a fantastic sales rep who went above and beyond to help and support us.

Reply from INFINITI Retail Group
No pressure sales team the salesman we…
No pressure sales team the salesman we worked with was very good (Brian Williamson). We are very pleased with the car .
Friendly
Friendly, relaxed and efficient. Dealt with Brian who was very professional. Great all round experience.
The whole staff at Infiniti Glasgow…
The whole staff at Infiniti Glasgow were very friendly and with nice coffee on tap what more could I have asked for. The deal for my new car was done without a hitch and nothing was too much trouble. I would recommend this dealer to anyone. A first class service all round. I would also recommend Infiniti Stockport who initially set the deal up. Very good service from them too.

Reply from INFINITI Retail Group

Reply from INFINITI Retail Group
Good company, good staff
I was dealing with Simon at the infiniti Leeds branch, very nice cheerful chap and was very helpful. Also the car I bought was very nice and in great condition. Would deal with them again, thanks.

Reply from INFINITI Retail Group
Faultless service
Faultless service, best deal on the market and totally hassle free.
Emily at Infiniti Stockport is brill, just go see her and she will treat you like a human being and look after you. 5 stars

Reply from INFINITI Retail Group
Fantastic experience from beginning to…
Fantastic experience from beginning to end. Knowledgeable sales team who genuinely wanted to help get the best car for us. Wouldn't hesitate to buy another car from them

Reply from INFINITI Retail Group
I would like to thank Tim in particular…
I would like to thank Tim in particular and Tom for a very professional and personal service.
Communication and follow up post purchase greatly appreciated.
Very pleased with purchase which helps

Reply from INFINITI Retail Group
Very professional and friendly service
Very professional and friendly service. I can honestly say this was the best sales experience I’ve ever had. There was never any pressure and I always felt it was about ensuring I was satisfied. Many thanks to Sami who served me, much appreciated. Highly recommended.
Spotted my Q30 looking for something…
Spotted my Q30 looking for something else....had a look,checked specs,called my son(a mechanica engineer)and two calls later,the car was brought up from the Stoke branch to the Glasgow branch in 3 days,the car was under cover when I went to pick it up,paid for it within minutes ,it was immaculate...Sean and the crew at INFINTI BREAHEAD.were wonderful,had a wonderful rapport immediately and was treated very well ,we were very well looked after,the car is a very nice drive,flawless.. But the biggest compliment I could pay is that the customer is king with INFINTI and my customer care has been nothing short of brilliant...I might have to ask them to stop calling me haha.honestly,effortless and very comfortable sale from start to finish,an enjoyable experience,and the crew and Sean had a wonderful sense of customer focus and a sense of humour...anyway,coffees on,must go,,as an addendum,I would recommend this company to all and sundry...thanks

Reply from INFINITI Retail Group
E250 Mercedes
Excellent service Sean was first class .very helpful and knowledgeable. Would highly recommend buying a car from the guys at infinity

Reply from INFINITI Retail Group
outstanding service
outstanding service.
Andy in Birmingham did everything I needed and in some parts even more. This is my second Infiniti from Birmingham and both times the service has been great.
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