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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the fast and prompt delivery, often noting items arrived on time and as estimated. Many consumers also appreciate the good value and fair prices, finding products to be as described and working well. Reviewers often highlight the ease of ordering and commend the good communication and service received. However, some customers also noted significant issues, particularly with ink cartridges being faulty, incompatible, or causing printer problems. People reported instances of products not working as expected, being empty, or having poor print quality. A few other people also felt that customer service was unhelpful regarding returns, replacements, or refunds for incorrect or faulty items. Additionally, some experienced problems with delivery, including delays, missing items, or issues attributed to couriers.

What people talk about most

Product

People report ambiguous experiences with product quality and compatibility. Many customers received faulty or... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt and fast... See more

Price

Reviewers mention ambiguous feedback about price, with many praising the good and fair prices, often noting... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting prompt delivery and... See more

Quality

Customers had ambiguous experiences with quality, with many reporting issues with faulty or non-working... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Not what I was expecting but after requesting a refund I will get refunded. Their response to my email was very prompt though they hadnt returned my call after I left a voice message. Dont think I'll... See more

Rated 5 out of 5 stars

I ordered some oven bulbs via Amazon. They were cheaper than any others and included delivery in the price. The bulbs arrived by Royal Mail two days later. I fitted one without any problems and it wor... See more

Rated 5 out of 5 stars

High power LED bulbs that produce bright white daylight (6500K) are hard to find. Getting a 4-pack of Energiser branded bulbs at a good price was value for money. Delivery via the Post Office was re... See more

Rated 5 out of 5 stars

Really great product and fast delivery! I appreciate the helpful option for disposing of the old ink cartridge. Will definitely buy again.


3.3

Average

TrustScore 3.5 out of 5

144 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.3

All reviews

(144)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not totally pleased with the product

Not what I was expecting but after requesting a refund I will get refunded. Their response to my email was very prompt though they hadnt returned my call after I left a voice message. Dont think I'll be ordering again.

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish

Compatible cartridges are not compatible. No response from them. Avoid, plenty of others who sell working compatible cartridges.

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great service.

I had just replaced my cartridges and returned the old ones. I the ordered ew ones and received them the next day. Great service.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Consistent good service

I have dealt with Ink jungle numerous times over the years and like most satisfied customers never bothered to leave a review but their service has always been first class so felt duty bound to do so. Buy with confidence thank you for your good service Ink Jungle

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable

Speedy response, good packaging, always order my ink from IJ. No issues.

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

THIEVES

THIEVES , FAULTY cartridge , will have to file a Small Claims Court online request for getting refunded ( +consequential loss ) !!! THIEVES !

September 30, 2025
Unprompted review
Rated 1 out of 5 stars

Worst customer service so far

Bought a bunch of (turned out) incompatible cartridges this July. My HP failed to recognise non authentic chips. Guess what? They simply bailed out on me - no response for 2 months already. Not a bigh deal - but worthy of you to know what is this company about.

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

Don't trust this Company

Cowboy Company who send out faulty cartridges but don't replace or refund you for them.
Bought on ebay from them where they are known as inknation and only have a score rating of 2.1 on Trustpilot which shows that they are a untrustworthy Cowboy company.
Avoid this company plenty of better cheaper options on ebay and Amazon.

August 21, 2025
Unprompted review

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