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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the fast and prompt delivery, often noting items arrived on time and as estimated. Many consumers also appreciate the good value and fair prices, finding products to be as described and working well. Reviewers often highlight the ease of ordering and commend the good communication and service received. However, some customers also noted significant issues, particularly with ink cartridges being faulty, incompatible, or causing printer problems. People reported instances of products not working as expected, being empty, or having poor print quality. A few other people also felt that customer service was unhelpful regarding returns, replacements, or refunds for incorrect or faulty items. Additionally, some experienced problems with delivery, including delays, missing items, or issues attributed to couriers.

What people talk about most

Product

People report ambiguous experiences with product quality and compatibility. Many customers received faulty or... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt and fast... See more

Price

Reviewers mention ambiguous feedback about price, with many praising the good and fair prices, often noting... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting prompt delivery and... See more

Quality

Customers had ambiguous experiences with quality, with many reporting issues with faulty or non-working... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Not what I was expecting but after requesting a refund I will get refunded. Their response to my email was very prompt though they hadnt returned my call after I left a voice message. Dont think I'll... See more

Rated 5 out of 5 stars

I ordered some oven bulbs via Amazon. They were cheaper than any others and included delivery in the price. The bulbs arrived by Royal Mail two days later. I fitted one without any problems and it wor... See more

Rated 5 out of 5 stars

High power LED bulbs that produce bright white daylight (6500K) are hard to find. Getting a 4-pack of Energiser branded bulbs at a good price was value for money. Delivery via the Post Office was re... See more

Rated 5 out of 5 stars

Really great product and fast delivery! I appreciate the helpful option for disposing of the old ink cartridge. Will definitely buy again.


3.3

Average

TrustScore 3.5 out of 5

144 reviews

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No history of asking for reviews

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3.3

All reviews

(144)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Now Happy

Used a black and colour Canon ink replacements, after 7 pages the black ink was empty, am contacting them through Amazon, awaiting a reply but not holding my breath after reading some trustpilot reviews contacted by Kelly and given advice how to sort it out and it worked so all good

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

Bought 4 toner cartridges

Bought 4 toner cartridges - Printer refused first one - phoned contact number - left message and completed web form no response - will use small claims court and trading standards to recover if necessary

June 20, 2025
Unprompted review
Rated 3 out of 5 stars

Bought ink

Bought ink. Inserted it in printer. Says low on ink. Sent them an email. They said it's ok. Once it stops printing then buy more ink. No good if your printing legal papers yhen find out you can't print last page. You'll be stuck. Not very helpful. Should've read the reviews or payed more money for better ink

May 22, 2025
Unprompted review
Rated 1 out of 5 stars

Yet another bad review for this terrible company

Yet another bad review for this company. Bought HP set of cartridges . warranty date carefully covered over with a sticker, but when peeled off, all passed warranty date even though website says long date. Black didn’t work as not recognised by printer as genuine HP. DONT USE THESE GUYS, THEY ARE TOTAL SCAMMERS STILL FIGHTING FOR A REFUND

May 6, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible quality ink cardtridgees

Awful. The first cartridges I received were almost empty and the replacement only had blue/green ink. I have requested a full refund, but I wish I had read the other reviews on here before purchasing. Avoid this company!

February 12, 2025
Unprompted review
Rated 1 out of 5 stars

Poor product quality

I bought a refilled cartridge from them which stopped working after barely being used. They told me to soak it in warm water and that did solve the problem. However, this is not the quality of product I expect nor do I really expect to have to carry out my own 'repairs'. It's okay now but for how long?

January 30, 2025
Unprompted review
Rated 1 out of 5 stars

Appalling

Appalling. I paid £29.95 for black 21ml ink and colour 15ml ink. After literally 22 pages of black print the black ink cartridge was empty. I never used any colour ink but on shaking the cartridge it sounds totally empty. I have tried to contact via their 'contact us' but after completing the form it 'zaps off' before sending and empties all information. I feel conned out of almost £30. Disgusting!

January 3, 2025
Unprompted review
Rated 1 out of 5 stars

Read the reviews on here first!

Read the reviews on here first!
I wish I had done so, I ordered cartridges based on the price but due to the bad search results managed to order the wrong ones - my fault I know but when trying to contact to ask what to do about returning them, you get no response. £40+ wasted.

January 13, 2025
Unprompted review
Rated 1 out of 5 stars

I Brought through Amazon twin pack…

I Brought through Amazon twin pack HP301XL Black and Colour sent me 2 black cartridges,Contacted Ink Jungle through Amazon for return or replacement they want to charge me postage for that privilege, and what a palava trying getting a direct answer from Ink Jungle,
#Amazon return process even worse

January 9, 2025
Unprompted review
Rated 1 out of 5 stars

Cowboy Kelly from customer services

All fun and games until you buy an incorrect cartridge and try to return it. They won't take it back if the outer box has been opened even though the ink hasn't been used they say they can't resell it which I'm pretty damn sure is illegal. awful. Thanks Kelly from customer services

November 19, 2024
Unprompted review

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