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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the fast and prompt delivery, often noting items arrived on time and as estimated. Many consumers also appreciate the good value and fair prices, finding products to be as described and working well. Reviewers often highlight the ease of ordering and commend the good communication and service received. However, some customers also noted significant issues, particularly with ink cartridges being faulty, incompatible, or causing printer problems. People reported instances of products not working as expected, being empty, or having poor print quality. A few other people also felt that customer service was unhelpful regarding returns, replacements, or refunds for incorrect or faulty items. Additionally, some experienced problems with delivery, including delays, missing items, or issues attributed to couriers.

What people talk about most

Product

People report ambiguous experiences with product quality and compatibility. Many customers received faulty or... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt and fast... See more

Price

Reviewers mention ambiguous feedback about price, with many praising the good and fair prices, often noting... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting prompt delivery and... See more

Quality

Customers had ambiguous experiences with quality, with many reporting issues with faulty or non-working... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Not what I was expecting but after requesting a refund I will get refunded. Their response to my email was very prompt though they hadnt returned my call after I left a voice message. Dont think I'll... See more

Rated 5 out of 5 stars

I ordered some oven bulbs via Amazon. They were cheaper than any others and included delivery in the price. The bulbs arrived by Royal Mail two days later. I fitted one without any problems and it wor... See more

Rated 5 out of 5 stars

High power LED bulbs that produce bright white daylight (6500K) are hard to find. Getting a 4-pack of Energiser branded bulbs at a good price was value for money. Delivery via the Post Office was re... See more

Rated 5 out of 5 stars

Really great product and fast delivery! I appreciate the helpful option for disposing of the old ink cartridge. Will definitely buy again.


3.3

Average

TrustScore 3.5 out of 5

144 reviews

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No history of asking for reviews

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3.3

All reviews

(144)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy

Placed an order for two cartridges and arrived on time. No probs. Thanks

February 10, 2021
Unprompted review
Rated 1 out of 5 stars

This is the same VAT evading company as…

This is the same VAT evading company as Office Beaver (search 'office beaver' in trustpilot and you'll see for yourself what sort out outfit this is)

My item was held in customs as Ink Jungle and Office Beaver don't declare the VAT.

My order was for £80 and the allowance is £15. I had to pay the additional and a Royal Mail surcharge to receive my goods.

This company wasn't interested in helping me when I contacted them.

January 19, 2021
Unprompted review
Rated 1 out of 5 stars

Refunds

Appear to make return deliberately difficult and charge £3.99 to put item back on shelf- won’t ever buy printer supplies from this company. No other return via Amazon have included extortionate charge!
Having paid to post item and still waiting for refund

January 11, 2021
Unprompted review

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