Inkntoneruk.co.uk Reviews 

5,788
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 389 reviews, reviewers overwhelmingly had a great experience with this company. People regularly emphasize the fantastic value for money, pointing out that print supplies and replacement cartridges are offered at very competitive prices without sacrificing quality. Shoppers also appreciate the efficient service, mentioning that orders are handled very quickly and arrive in secure, well-packaged conditions ready for immediate installation. However, some customers also noted that shipping occasionally took significantly longer than expected due to various transit delays. A few people experienced frustrating issues regarding stock availability discrepancies or received incorrect items in their parcels instead of what was originally requested.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive well packaged and match... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting prompt and rapid shipments that arrive... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear split in satisfaction. While... See more

Service

Users describe positive interactions with service, highlighting prompt delivery and efficient handling.... See more

Price

Customers consistently note positive experiences with price, highlighting excellent value and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really only wanted black ink and colour ink, but somehow got postcard sized photo paper also which is going to be wasted on me. Maybe your website needs to be a bit simoler about what you are buying... See more

Company replied

Rated 4 out of 5 stars

I have today received my Maintenance tank and my printer is now up and working, so thank you for that. My order was placed 8th April with a possible 3 - 4 days delivery. It wasn't urgent, however d... See more

Company replied

Rated 5 out of 5 stars

Good quality print rolls supplies at a competitive price for my Brother QL-820NWB. Free delivery, print rolls tested and worked perfectly very happy and have re-ordered further supplies from Inkntoner... See more

Company replied

Rated 5 out of 5 stars

I'd never used this company before , but ordered an ink cartridge at a pretty good price with free delivery and it arrived the following day ! Perfect ! I shall definitely order with them again

Company replied


Company details

  1. Toner Cartridge Supplier
  2. Office Supplies Store
  3. Printer and Scanner Store
  4. Printer Ink Refill Store
  5. Printing Equipment and Supplies
  6. Printing Equipment Supplier

Information provided by various external sources

Low cost genuine original printer supplies, budget value and premium compatible ink and toner cartridges from your one-stop cartridge supplies shop - Ink n Toner UK. We keep things simple when it comes to printer cartridges offering various types in order to save you money. Use our straightforward website with different type of "cartridge options" to receive affordable inkjet cartridges, laser toner cartridges, franking cartridges and solid ink for any printer anywhere in the UK or Europe. We also offer label tapes, photo paper, memory and storage products, 3D filaments and 3D printers.

100% Satisfaction Guarantee

We want you to be completely satisfied with your purchase, whatever it takes

We want you to be completely satisfied with your purchase, whatever it takes
Customer satisfaction is our top priority and we hope that you will be delighted with your purchase, service and your printing. If for any reason you are not completely satisfied with your purchase, allow our first class customer service to handle any issues that you might face. Simply speak to an advisor through our superb online chat at inkntoneruk.co.uk. We will certainly do our best to find the right solution.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(5,788)

361 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No idea....

February 28, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 2 out of 5 stars

Unreliable on delivery

Ordered on 06/03/26 paid extra for delivery, I was suppose to be receiving by Monday 09/03/26 but nothing received yet. delivery was free if delivered 2-3 working days. Seems very unreliable.

March 6, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. Your order was placed on Friday 6th February. You paid £1.99 for first class upgrade, which means that your order should be delivered in 1-2 business days. Unfortunately Royal Mail let us both down and your parcel arrived in 3 business days. Please accept our apologies for the inconvenience caused on this occasion.
98% of our orders are delivered within the stated timeframe and on this occasion we did not meet that standard for which we apologise.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5627 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your patience and for your business and we sincerely hope you return to us soon.

Rated 5 out of 5 stars

Excellent company with great…

Excellent company with great communication to customers and efficient with posting orders.

March 5, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Promptly delivered

Promptly delivered. Exactly what was ordered.

March 2, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Recommended

Inkjet cartridges always good quality with very competitive prices and the service is excellent.

March 6, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Good product

Good product, good price and prompt delivery - well done!

February 23, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 1 out of 5 stars

Incorrect products

Incorrect products, not the multi-pack, duplicated colours, not the high capacity products ordered. A complete mess!!

March 1, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review.
Having investigated your order fully i understand that you did receive the high capacity cartridges that you ordered, but our warehouse made a picking error and sent you 2 yellows and no cyan. Please accept our apologies for the inconvenience caused.
I also understand that we have arranged for the yellow cartridge to be collected and the missing cyan cartridge has been delivered.
98% of our orders are delivered correctly and within the stated timeframe and on this occasion we did not meet that standard for which we apologise.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5627 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your patience and for your business and we sincerely hope you return to us soon.

Rated 5 out of 5 stars

Easy to order and quick delivery…

Easy to order and quick delivery .....would highly recommend this company ......

February 22, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 1 out of 5 stars

Ordered on 16 February

Ordered on 16 February. Didnt arrive until 26 February. Has to make several calls during that time to chase as no emails received to advise of update. Was misinformed on these calls.

February 16, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review.
Your order was placed on 16th February past our cut off time and was therefore processed the next working day.
Although you selected the Next Business Day delivery option, due to your post code being in Northern Ireland, as per our Terms & Conditions Next Business Day delivery is 48 hours.
Your order should therefore have been delivered on Thursday 19th February, when in fact it was delivered on 26th February.
This is not acceptable. Please accept our apologies for the inconvenience caused.
Our order email notifications are an automated system so the emails we send my have gone to your junk/spam folder.
98% of our orders are delivered within the stated timeframe and on this occasion we did not meet that standard for which we apologise.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5617 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your patience and for your business and we sincerely hope you return to us soon.

Rated 1 out of 5 stars

Internet states 99+ in stock but actually out of stock!

States on their website they had 99+ of the ink I wanted, so I ordered. Got an email stating they were out of stock. Requested to cancel order and to be given a refund. The following day stated they had now sent. I had asked for a refund, you should have honoured this. I had bought successfully elsewhere and even cheaper! Won’t be buying from them again.

February 17, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review.
If you wish to return your order for a full refund please contact us and we will be more than happy to arrange this.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5633 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your business and we sincerely hope you return to us soon.

Rated 1 out of 5 stars

Faulty ink toner

Faulty ink toner, tried for ages to get refund or replacement, sent photos, printer status etc. Eventually decided it wasn't worth the hassle when they also demanded a printed report.

February 17, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review.
Our records show that you contacted us once to tell us of your issue with a faulty toner. We then asked you for images of the supply status and toner level and the toner itself. This is so that we can complete the process in order to send you a replacement.
Unfortunately you decided that this was too much hassle and opted to not continue.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5617 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your business and we sincerely hope you return to us soon.

Rated 5 out of 5 stars

The Toner Cartridges

The Toner Carter
arrived on time and were as described on the website.

February 20, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website and fast efficient service

February 18, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Great Prices

We use some older printers and InkNToner are able to offer replacement cartridges we struggle to find elsewhere.

October 31, 2025
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 2 out of 5 stars

Nothing wrong just considerably cheaper…

Nothing wrong just considerably cheaper at cartridge people.

February 18, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. Be wary of inferior quality products!
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5610 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
We wish you well and hope you return to us in the future.

Rated 5 out of 5 stars

Excellent supplier

Fast delivery of excellent quality toner cartridges.
Very easy to used website.

February 17, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Very easy to order

Very easy to order, exceptionally good price, and brilliant service. Why go anywhere else?!

February 15, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 4 out of 5 stars

great quality product and speedy…

great quality product and speedy delivery

February 7, 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Availability. Price and Excellent service

Excellent service, price and availability I used this company a lot whilst working and now even though retired i still purchase from intoner.

February 12, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Easy to order and quick delivery.

Easy to order and quick delivery, Would definitely buy again from Inkntoneruk. Very pleased .

February 7, 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

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