INSTAKICKSZ LTD Reviews 

194
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Unfortunately my trainers were very hard to source which lead to delays and me to write a bad review. Shortly after, I received a email from Sam explaining this and providing me with all tracking... See more

Rated 4 out of 5 stars

EDITED: originally I rated the store 1 star due to lack of communication however Sam reached out to me explained the cause of the delay and assured me a day I would receive my purchase. Once the ite... See more

Company replied

Rated 5 out of 5 stars

This is the first time I’ve used a service like this. I was after a Goyard tote but they’re hard to buy when the company doesn’t sell online and you don’t live anywhere near a Goyard boutique. Communi... See more

Company details

  1. e-Commerce Service

Written by the company

Exclusive Sneaker Store Sourcing Rare & Exclusive Products


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

194 reviews

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4.3

All reviews

(194)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

5 Star Service

Unfortunately my trainers were very hard to source which lead to delays and me to write a bad review. Shortly after, I received a email from Sam explaining this and providing me with all tracking and information about my order.

Since then I have had constant communication with Sam my order had arrived. I LOVE my trainers.

Thanks Insta kicks :)

April 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. I used another company before and didn’t have a good experience. So glad my friend told me to come to insta kickz! Highly recommend. Super speedy delivery aswell I was actually really shocked. Great communication, they knew I was anxious from previous experience & kept me assured at all times and also answered every question I had in detail.

March 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service always 10/10 and product always arrives sooo fast so how can I not be happy😁. Great communication which eased my mind on my first ever order. Do not have any doubt of this company, they are the best!! Will be buying again in the future

March 15, 2023
Unprompted review
Rated 5 out of 5 stars

Trusted seller

Trusted seller! Only ever had positive experiences. Would highly recommend if you want legit shoes to your door without any hassle…

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

Hands down the best service I received

Hands down the best service I received. I asked for a pair of trainers and they were sourced and delivered quicker than expected. My go to place! I will definitely recommend to friends and family. They were also very helpful with sizing.

March 1, 2023
Unprompted review
Rated 1 out of 5 stars

I made an order and had a £20 off code…

I made an order and had a £20 off code that I forgot to use. Straight after the order I sent an email regarding if I can still add in the purchase or maybe be given another code for my next purchase, it has been 2 weeks and I still haven’t heard back from them but they have still managed to send the item? Not good customer service and terrible at responding.

February 24, 2023
INSTAKICKSZ LTD logo

Reply from INSTAKICKSZ LTD

Hi Phoebe,



Thank you for your feedback. We are sorry to hear that you are not satisfied with the service.

Usually, when an order is confirmed, discount codes cannot be applied.

As discussed via email we did had some personal issues and we were not able to respond to texts/emails for a couple of days. However, as we did not want to delay any customer orders, we got everything sourced and dispatched by the team immediately.

Thank you again for you order and on your next order if you send us an email we will provide you with a discount code.



Kind Regards


Sam - Instakicksz

Rated 5 out of 5 stars

I like it

I like it it was not fake and you could track your item it came in six days overall it’s nice and I will buy from there again

February 20, 2023
Rated 5 out of 5 stars

Happy person

Not one messege about when my item been dispatched no commission was worried I wouldn't get it I've finlay have my order one happy boy for his birthday will recommend to my freinds

February 11, 2023
Unprompted review
Rated 5 out of 5 stars

best place to order from

ordered a trapstar piece i couldn’t find anywhere and within a few days the team sourced it and had it delivered to me quicker then they said they would and they kept me up to date with the whole order process at all times! friendly staff and the best place to order from, will be ordering again

February 3, 2023
Unprompted review

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