Ordered Christmas Eve and received a few days later. Fast and reliable company. Highly recommend
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Unfortunately my trainers were very hard to source which lead to delays and me to write a bad review. Shortly after, I received a email from Sam explaining this and providing me with all tracking... See more
EDITED: originally I rated the store 1 star due to lack of communication however Sam reached out to me explained the cause of the delay and assured me a day I would receive my purchase. Once the ite... See more
Company replied
This is the first time I’ve used a service like this. I was after a Goyard tote but they’re hard to buy when the company doesn’t sell online and you don’t live anywhere near a Goyard boutique. Communi... See more
Company details
Written by the company
Exclusive Sneaker Store Sourcing Rare & Exclusive Products
Contact info
United Kingdom
- www.instakicksz.co.uk
4.3
Excellent
194 reviews
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THE MOST RELIABLE!
Always reliable-I have ordered more than 4 times and each time communication has always been easy and prompt. Even when there were Mail strikes and my order could have been delayed around Xmas, extra efforts were made to ensure it was delivered
January 19, 2023
Unprompted review
One happy grandsonWas so pleased when jacket arrived when…
Was so pleased when jacket arrived when they said it would quality excellent, answered my email promptly would definitely order from company again 100per cent
January 26, 2023
10/10 service
LOVED my experience with instakickzs. He was able to source shoes that weren’t listed on his site and they were delivered promptly after. Never had a transaction over Instagram go so smoothly - definitely my go to shoe destination!!
December 30, 2022
Unprompted review
Was so happy when my Son’s Nike Dunks…
Was so happy when my Son’s Nike Dunks came in time for his birthday.
Swift delivery Thank you so much
January 11, 2023
Unprompted review
I was not happy with the quality of the
I was not happy with the quality of the
Nike dunks which cost £220.
There was no order notes or return note. The box looked used and dirty.
My address looked like it was written by a child, I have emailed the company asking for a refund as I think my trainers are FAKE.
No response from the company which lacks bad customer service.
January 6, 2023
Reply from INSTAKICKSZ LTD
Hi Mrs Sharpe,
Thank you for adjusting your feedback as previously - you left one which was inappropriate containing offensive language.
The new review is also very misleading from your side as we've had correspondence with your partner 'David' via both email and text.
David was made aware that we source all our stock which is 100% authentic from reputable sellers including well known stores and after reading some of our older reviews David replied 'I admit I was wrong after reading reviews'.
On 10-01-2023 we also emailed David explaining that most dunks do have minor flaws which is something beyond our control, and we also state this in the product description. A full refund was also offered. David replied 'Thank you for your email, I am satisfied with your response'. It is now the 30-01-2023 and we've had no correspondence or a return.
Thank you again for providing your feedback on TrustPilot.
Kind Regards
Sam - Instakicksz
Had no issue getting my goods glad…
Had no issue getting my goods glad there is a site that don’t sell fakes
December 31, 2022
Fast delivery considerinf the Royal…
Fast delivery considerinf the Royal mail strikes, easy tracking, prices good and Jordan trainers exactly as described, perfect!
December 6, 2022
Personal experience
Personal experience, strikes for Royal Mail and Sam personally came and delivered them so I had them quicker. So polite and answered my questions! Trainers were delivered quickly and are perfect, I love them. Will definitely order from here again, thank you !
December 1, 2022
Unprompted review
10/10 Service
Ordered the pair I wanted, and then was contacted promptly to Inform me about the delivery strikes and the slight delay but they made it up by giving us a special delivery service and received them very quickly will be using again.
November 29, 2022
Amazing!
Quick delivery and quick communication, answered any questions I asked and helped me order my shoes!
November 16, 2022
Slow service
Slow service, no response from customer service email.
Paid £10 for delivery then blamed others for delay
I have now received an explanation and apology from the company which I think is more than fair and I appreciate very much, I will use them again as they do have very good stock that myself and my kids like a lot
November 11, 2022
10/10!
I ordered a brand new PS5 for my boyfriend and received it in less than a week within ordering! I honestly cannot fault this company enough! First time ordering from instakicksz and will definitely be ordering from here again :)
November 11, 2022
Unprompted review
Excellent experience
I ordered Thursday and received my trainers by the Saturday. They were well packaged with bubble wrap around the box. Trainers were in perfect condition
October 24, 2022
brilliant service
October 12, 2022
NICE SERVICE
October 3, 2022
Great service
Great service. Item arrived in perfect condition. No issues what so ever. Really happy with my new trainers
September 30, 2022
Excellent service
Excellent service, received email confirmation of despatch couple days after placing order and despite the Royal Mail strikes I received fairly swiftly. Trainers (Dunk pandas) in 10/10 condition and authentic. Will defo be ordering more trainers from Instakickz in the future :)
September 27, 2022
Came within a week of ordering
Came within a week of ordering, really quick response on dm. Absolutely love them!!!!
September 16, 2022
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