Ordered Christmas Eve and received a few days later. Fast and reliable company. Highly recommend
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Unfortunately my trainers were very hard to source which lead to delays and me to write a bad review. Shortly after, I received a email from Sam explaining this and providing me with all tracking... See more
EDITED: originally I rated the store 1 star due to lack of communication however Sam reached out to me explained the cause of the delay and assured me a day I would receive my purchase. Once the ite... See more
Company replied
This is the first time I’ve used a service like this. I was after a Goyard tote but they’re hard to buy when the company doesn’t sell online and you don’t live anywhere near a Goyard boutique. Communi... See more
Company details
Written by the company
Exclusive Sneaker Store Sourcing Rare & Exclusive Products
Contact info
United Kingdom
- www.instakicksz.co.uk
4.3
Excellent
194 reviews
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10/10 super friendly
10/10 super friendly - great customer service. Highly recommended
August 12, 2022
Unprompted review
Nobody comes close..
Purchased tickets (x4) to a boxing match and also have purchased sneakers many times. Always the best & fastest service.
August 12, 2022
Unprompted review
Amazing service
The help and customer service has been 10/10 definitely worth shopping with them they have a amazing selection and can't stress enough how helpful they have been
August 6, 2022
I had never ordered from this site…
I had never ordered from this site before so I was panicking abit when I thought the trainers weren't gonna turn up for my daughters birthday. But once I had the email to say they had been shipped a wk after I ordered they were here the next day snd a day before her birthday so I was so happy. Excellent quality aswel 👌🏼
July 31, 2022
Cannot fault the level of service
Cannot fault the level of service. Sam was fantastic and I can’t praise high enough!
Will absolutely be shopping with Sam and Instakicksz again.
July 21, 2022
Absolutely love all the trainers i have…
Absolutely love all the trainers i have brought from Instakicksz! Service is amazing and fast delivery! Thank you!
July 21, 2022
Ordered £170 jordans and have been told…
Ordered the triple white jordans was very sceptical but went ahead anyway and thank god I did amazing.
July 18, 2022
Unprompted review
Clear and fast communication
Clear and fast communication. Ensured my parcel was delivered on time and to the correct address (as it was a gift/surprise). Highly recommended and will definitely be shopping here again… my new official plug!!!
May 20, 2022
Unprompted review
Nike Dunk High Cargo Khaki
Ordered them and came within a couple days. Excellent service. No faults whatsoever.
May 20, 2022
Unprompted review
Top quality service and shoes
Top quality service and shoes, they may take a little longer to come but they’re hand sourced and you know that work is actually being put in! Highly recommend
May 20, 2022
Unprompted review
Ordered Nike Dunk Low
Ordered Nike Dunk Low, really good communication and shipment was fast. Excellent experience and would definitely recommend.
May 20, 2022
Unprompted review
Great service
Ordered some low panda dunks. Fast delivery and so easy to deal with
May 20, 2022
Unprompted review
10/10
Would never go anywhere else for my trainers. Its so useful being able to contact Sam on whats app about sizing etc he was so helpful and delivery its super quick too
May 20, 2022
Unprompted review
Yeezys arrived 👌🏼
Ordered some Yeezys got recommended the right size - great service.. Fast Delivery and Friendly Team 👌🏼
May 19, 2022
Unprompted review
Amazing service
Amazing service, would highly recommend ordering from instakicksz. Everything from placing my order to receiving my trainers was all on point. The best online service I have ever received. Trustworthy and excellent customer service. 10/10
May 19, 2022
Unprompted review
Fast delivery and authentic product…
Fast delivery and authentic product will definetly use again
May 18, 2022
The reason it’s a 1 is because I…
The reason it’s a 1 is because I brought a £320 pair if trainers last week and still haven’t received them or got confirmation of when they will arrive. Thanks
May 6, 2022
Reply from INSTAKICKSZ LTD
Hi Susan,
Thank you for your feedback. We are sorry to hear that you are not satisfied with the service.
As mentioned in our emails the Jordan’s you ordered did take longer to source due to them being very difficult to find with not many sellers in the market for that specific pair.
As a business we aim to fulfil all our orders without having to cancel orders and sometimes sourcing products can sometimes take up to 14 days.
From the tracking we can see your order was delivered on 07-05-2022.
Thank you again for providing your feedback on TrustPilot.
Kind Regards
Sam - Instakicksz
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