Inside Out LivingReviews 

987
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was looking for a new dining table and had a style in mind, I was originally looking at the Modern Farmhouse range but ended up opting for the Urban table with a bench. Quick delivery with helpful d... See more

Rated 5 out of 5 stars

Ordered last minute for a dinner party and item arrived within days of ordering and was neatly packaged so no damage on transit. Bench is lovely, solid wood and looks far more expensive that is. I... See more

Rated 4 out of 5 stars

The delivery driver phoned ahead to advise us of the precise time of delivery. He was courteous when unloading tge furniture. When the covers weren't delivered on the same day, I phoned up inside out... See more

Rated 5 out of 5 stars

Excellent service, price, next day delivery and a quality product. Several ways to pay and interest free payment options, with various levels of down payment. We bought two sets of Hartman chairs.... See more

Company replied

Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Furniture Accessories
  4. Garden Furniture Shop
  5. Home Goods Store
  6. Living Room Furniture Store

Written by the company

Inside Out Living is an online brand selling furniture and accessories for the home and garden. From the functional to the frivolous, the necessary to the nostalgic, your essentials to your extras. We believe that effortless style brings endless enjoyment and are here to help you achieve that, inside and out. We take customer service very seriously and offer free UK delivery on orders over £50+ and free returns on all orders, as we want you too love the products as much as we do! All of our furniture also comes with up to 3 years Guarantee (see individual items for the details), giving you that much needed peace of mind. We sell garden furniture from the leading garden furniture brands: Bramblecrest, Hartman and Kettler, stocking some of their best selling ranges, such as Bramblecrest Monterey, Bramblecrest Portofino, Bramblecrest La Rochelle, Kettler Palma, Kettler Elba, Hartman Berkeley and Hartman Capri, to name a few! Check out our website www.ioliving.co.uk for: Classic and Contemporary Garden Funiture, Dining Furniture, Glassware, Homewares, Home Decor, Diningware and much more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

987 reviews

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4.8

All reviews

(987)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dining Chairs…

The team at Inside Out were extremely helpful and ensured that the dining chairs arrived promptly. I was especially pleased with the quality and appearance of the chairs which are comfortable and looked just as good as more expensive chairs on the internet. Would recommend.

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

*****

Excellent customer service from initial contact to delivery and very competitive pricing. 5 Stars, thank you.

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous company

Fabulous company, I received the utmost kindness in buying my outdoor Kettler adjustable dining table. They were exceptionally kind and so very helpful. My table was packed with the utmost care and it arrived very quickly. The price was unbeatable. I look forward to buying from them again. A truly wonderful, helpful company where I was given the most amazing kindness and care. Thank you so much

February 2, 2024
Unprompted review
Rated 4 out of 5 stars

Helpful staff.

Order was delayed but the staff were really helpful. The quality of the table i ordered was really good but the chairs are of slightly lesser quality.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Outside Living was…

My experience with Outside Living was great.Initially I had a small problem with my order but this was quickly rectified on both sides.
The furniture that I ordered was fabulous and a brilliant price too.
Communication was excellent and delivery guys were exceptional too.

March 10, 2024
Unprompted review
Rated 5 out of 5 stars

8 seat dining table

Ordered a dining table which came within the expected days, delivery was smooth. The table itself, really nice and sturdy and of good quality. Would definitely recommend!

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great price, good comms

Great price, excellent quality furniture set and good delivery team - some lack of clarity in terms of an actual delivery date but was soon sorted and delivered within specified timeframe. Would use again.

March 29, 2024
Unprompted review
Rated 1 out of 5 stars

Dissatisfied

My delivery was canceled before it was scheduled due to damaged items. Noone told me until I asked. Have had to chase numerous times and was advised delivery would be tomorrow. Just advised the chairs are not available. Not great when you spend over £1300! Delivery within 10 days, bull!! Been nearly 3 weeks and still waiting 😠 😡

February 29, 2024
Unprompted review
Inside Out Living logo

Reply from Inside Out Living

Hi Lynne, Apologies for the delivery issues with your order, which is certainly not the norm. I can see that the outstanding issues have since been resolved, and understand that you’re happy with your table. We wish you many happy memories around it. Thanks for shopping with Inside Out Living

Rated 5 out of 5 stars

Great Customer Service, Great Product

I ordered a table and bench as a Christmas present for my son. They were great quality, delivered on time and easy to assemble. Although not cheap, they are very good value for money.
About 5 weeks later, my son told me two little screws were missing, not a problem they're only used for an optional extender leaf, but the company were great, got them sent on to me. Great customer service 10/10

February 27, 2024
Unprompted review
Inside Out Living logo

Reply from Inside Out Living

Thanks so much for sharing your feedback :)

Rated 5 out of 5 stars

I cannot praise this company enough

I cannot praise this company enough! Value for money, high quality furniture and the most amazing customer service! I am always sceptical about buying larger pieces of furniture online, but this company and their goods are outstanding. The team handled my order with speed and professionalism and could not have been more helpful. Even the delivery driver who delivered our beautiful furniture was a breath of fresh air! Special thanks to Tom in Customer Service for your attention to detail. Inside Out Living, I will be purchasing from you again soon!

January 19, 2024
Unprompted review
Inside Out Living logo

Reply from Inside Out Living

Thank you so much for taking the time to share your experience shopping with us. We are delighted that you've had such a good experience and love your furniture and we will look forward to welcoming you back in the future :)

Rated 5 out of 5 stars

Great item, great service

Couldn’t be happier with the item purchased and service received. Good communication, quick response to a query and the item itself is really good quality. Wouldn’t hesitate to order from here again.

December 12, 2023
Unprompted review
Inside Out Living logo

Reply from Inside Out Living

Thanks so much for taking the time to share your feedback

Rated 2 out of 5 stars

Lovely furniture, but delivery service not acceptable.

I ordered a dining furniture set and it is great but the delivery service was a nightmare. I had to pre-order parts of the furniture and then the delivery date was not met. It took several phone calls to chase the order and in the end was almost 3 weeks late. When finally delivered part of order was missing which meant another 5 days delay for next delay. Reason given for delivery problems was my postcode which is a DD11 so a pretty standard delivery location. Was offered a £30 voucher for the website as a good will gesture.

December 6, 2023
Unprompted review
Inside Out Living logo

Reply from Inside Out Living

Great to hear that you like the furntiure and sorry that there were some delays getting it to you in Dundee.

Rated 5 out of 5 stars

The item was exactly as described and…

The item was exactly as described and delivered on time on the given date just before Christmas with zero fuss.

Great Service.

December 22, 2023
Unprompted review
Inside Out Living logo

Reply from Inside Out Living

Thank you for taking the time to leave a review - we really appreciate it.

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