I was looking for a new dining table and had a style in mind, I was originally looking at the Modern Farmhouse range but ended up opting for the Urban table with a bench. Quick delivery with helpful d... See more
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Ordered last minute for a dinner party and item arrived within days of ordering and was neatly packaged so no damage on transit. Bench is lovely, solid wood and looks far more expensive that is. I... See more
The delivery driver phoned ahead to advise us of the precise time of delivery. He was courteous when unloading tge furniture. When the covers weren't delivered on the same day, I phoned up inside out... See more
Excellent service, price, next day delivery and a quality product. Several ways to pay and interest free payment options, with various levels of down payment. We bought two sets of Hartman chairs.... See more
Company replied
Company details
- Furniture Store
- Decoration and Interior Design Store
- Furniture Accessories
- Garden Furniture Shop
- Home Goods Store
- Living Room Furniture Store
Written by the company
Inside Out Living is an online brand selling furniture and accessories for the home and garden. From the functional to the frivolous, the necessary to the nostalgic, your essentials to your extras. We believe that effortless style brings endless enjoyment and are here to help you achieve that, inside and out. We take customer service very seriously and offer free UK delivery on orders over £50+ and free returns on all orders, as we want you too love the products as much as we do! All of our furniture also comes with up to 3 years Guarantee (see individual items for the details), giving you that much needed peace of mind. We sell garden furniture from the leading garden furniture brands: Bramblecrest, Hartman and Kettler, stocking some of their best selling ranges, such as Bramblecrest Monterey, Bramblecrest Portofino, Bramblecrest La Rochelle, Kettler Palma, Kettler Elba, Hartman Berkeley and Hartman Capri, to name a few! Check out our website www.ioliving.co.uk for: Classic and Contemporary Garden Funiture, Dining Furniture, Glassware, Homewares, Home Decor, Diningware and much more!
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 01172 421 962
- hello@ioliving.co.uk
- www.ioliving.co.uk
4.8
Excellent
987 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Garden Furniture
The Garden Furniture arrived just 5days after ordering it was exactly as described online and was well packaged and easy to assemble. We haven't used this company before but we definitely will do again. The price was amazing too much cheaper than anywhere else.
June 3, 2023
Unprompted review
Reply from Inside Out Living
Pleased to hear it - we hope you enjoy the summer on your furniture :)
A diamond Company on the Web.
Such an excellent Company. Straight from accessing their website to delivery, we have no complaints whatsoever. Cracking website, plenty of choice and an online chat section which is better than anything I have seen in years of purchasing online. Company staff are knowledgeable, friendly and informative and that is how a business should be run on behalf of it's clientele. We required an amendment to our order before delivery and our telephone contact with Customer Service was first class. We hope this Company has a long and successful future.
June 2, 2023
Unprompted review
Reply from Inside Out Living
Wow, what a review. Our team were delighted to read this - thank you so much for taking the time to share your experience shopping with us, we really do appreciate it.
Amazing mugs
Amazing mugs, not the first time I ordered from here. Really beautiful and big. Fell in love with them right away! Really comfortable to hold and lightweight. Really love them, can't say that enough! The quality did not disappoint! ❤️
February 10, 2023
Unprompted review
Reply from Inside Out Living
So pleased to hear it Dana. You really can't beat a cuppa (or coffee) in a good mug :)
Excellent communications throughout
Excellent communications throughout, furniture exactly as described and at a very reasonable price.
April 13, 2023
Unprompted review
Reply from Inside Out Living
We really appreciate you taking the time to leave a review - thank you!
Fabulous pricing on the garden set we…
Fabulous pricing on the garden set we were wanting. Super fast delivery straight into garden. Slight problem with table top which was rectified immediately. Great communication. Fabulous customer service. Would definitely recommend and use again.
April 17, 2023
Unprompted review
Reply from Inside Out Living
Thank you so much Jeannie. We hope to welcome you back soon
Lovely product
The garden set arrived on the date that was promised, was easy to unpackage and assemble and looks fantastic. It's simple, solid, good quality and the chairs are comfortable with or without the cushions.
March 27, 2023
Unprompted review
Reply from Inside Out Living
Thanks so much for your review. We are really pleased that you are so happy with your set and hope you enjoy using it over the Spring/Summer.
A gem of a company. High recommend
What a great company.
Speedy reply to my query.
Fast delivery and absolutely fantastic quality.
A rarity these days.
A gem of a company. Would highly recommend.
March 31, 2023
Unprompted review
Reply from Inside Out Living
Thank you so much Emma! We hope you enjoy your new Inside Out Living purchases :)
Excellent
Excellent, lovely quality product, as described.
Fast delivery, good communications
would highly recommend
March 23, 2023
Unprompted review
Reply from Inside Out Living
Thank you Karen. We hope to welcome you back sometime.
Excellent service.
I bought a Kettler patio set - which was a first time purchase from this company.
Firstly, I found the website easy to navigate and place the order. Second, the product was well described, along with accurate measurements.
Communication throughout the process was good and the delivery- assembled- was prompt and on the day stated. The product was well packed and exactly as ordered. Overall, a superb customer experience.
March 29, 2023
Unprompted review
Reply from Inside Out Living
Thank you so much for leaving a review - we really appreciate it. We hope you enjoy your Kettler patio set
Fantastic Furniture, great company!
We purchased some Bramblecrest garden furniture last year from IOL and we loved it that much we just had to make another purchase this year. The furniture is of excellent quality, elegantly made and looks super stylish, an asset to any garden or outside space. Customer service was excellent and couldn't have been more helpful. Overall a great shopping experience!
March 17, 2023
Unprompted review
Reply from Inside Out Living
Thank you so much for your wonderful review. We were really pleased to learn that you loved your Bramblecrest furniture (and shopping experience) so much last year, that you orderd more from us this year.
The furniture looks truly wonderful outside your luxury holiday rental and we hope your customers get lots of enjoyment out of it! Wishing you all the best
Fantastic service and competitive price
Fantastic service, easy to order online.
Great price.
Informed delivery date and arrived on time.
We love our new Ketler sofa just waiting for warm weather.
February 15, 2023
Unprompted review
Reply from Inside Out Living
Thank you so much for taking the time to leave such a lovely review, Chrissie. We are really pleased to hear that you love your new Kettler sofa and will keep our fingers crossed for some sun, so that you can get outside and start enjoying it! All the best in the meantime!
What a truly fabulous company
What a truly fabulous company. They offer a range of quality furniture and their customer service is absolutely brilliant. They are easy to contact, are friendly and resolve any issues arising very quickly indeed. If I could give 10 stars I would. They have been superb. Highly recommended.
March 17, 2023
Unprompted review
Reply from Inside Out Living
Wow, what a wonderful review - thank you so much Carol! Wishing you all the best and we hope you enjoy your furniture! :)
Very pleased with our garden furniture…
Very pleased with our garden furniture (although haven’t used it yet!). Delivery was easy and customer service very helpful with our questions!
March 8, 2023
Unprompted review
Reply from Inside Out Living
Thanks so much for leaving a review Phil. Hopefully you'll have the chance to use it soon!
Beautiful table set
February 21st received my order for the modern farmhouse extendable dining table set 1.6m which I ordered on the 14th February. I am so pleased with table and seating would definitely recommend this website and would definitely be using them again
Thank you
February 21, 2023
Unprompted review
Reply from Inside Out Living
Thank you for leaving a review Julie! We wish you many happy mealtimes around your new Modern Farmhouse Set :) If you are on Instagram, we would love for you to tag us in any photos of yout set @ioliving
Great customer service and quality
We bought the Bramblecrest fire pit sofa set, great quality and customer service.
January 29, 2023
Unprompted review
Reply from Inside Out Living
Thanks so much for leaving a review. We are glad you are happy with the Bramblecrest fire pit set and hope the sun comes out soon so that you can begin to enjoy it :)
Fantastic company and excellent products!
We recently bought some kitchen stools and are really happy with the quality. They look great and were exactly as described. The team were great at communicating when organising the delivery and were very flexible. Will definitely be buying again and would 100% recommend!
November 17, 2022
Unprompted review
Reply from Inside Out Living
Thank you Michelle, we appreciate you taking the time to leave a review and look forward to welcoming you back soon.
Excellent company!
Really pleased with my new dining furniture. Really prompt delivery and communication was spot on throughout. I’d definitely use them again in the future.
January 27, 2023
Unprompted review
Reply from Inside Out Living
Thank you so much for sharing your feedback - we are deighted to hear that you are happy with you new dining furniture and the service you received. We hope you'll shop with us again soon :)
Love this company
Love this company!
They have so many beautiful pieces and customer service was excellent.
I am really excited to use the garden furniture once the weather improves. Fingers crossed!
Thank you again for being so helpful.
January 16, 2023
Unprompted review
Reply from Inside Out Living
Hi Sian, thanks so much for taking the time to leave a review. We are really pleased that you felt the customer service was excellent and we will also keep our fingers crossed that the weather improves ASAP so that you can get outside and start enjoying your new garden furniture. We hope to welcome you back to Inside Out Living soon :)
Great service and product
I am so happy with my furniture. It is excellent quality and has transformed my sitting room. The customer service and prompt delivery has made this an excellent experience. I’m so pleased and will be buying from Inside Out Living again!
January 16, 2023
Unprompted review
Reply from Inside Out Living
Thanks so much for leaving a review. It's great to hear that you are so happy with your new furniture :) We hope to welcome you back to Inside Out Living soon.
This company took my money for a set of…
This company took my money for a set of tables and chairs in May 2022 and I didn't get the complete order until September 2022. Then the chairs that were sent to me were broken on three occasions. I was informed that I would receive some compensation but this never happened.
Would never buy from them again!
August 31, 2022
Unprompted review
Reply from Inside Out Living
Hi Rachel, please can you contact the customer care team on hello@ioliving.co.uk or 01172 421 962 quoting your order reference so that we can look into this for you.
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