I See Me! Reviews 

121
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently praise the personalized books as delightful, beautiful, and perfect gifts. Many highlight the exceptional quality of the product, including the paper, cover, and overall craftsmanship. Customers appreciate the engaging stories and gorgeous, colourful illustrations, noting how well names are integrated for a truly custom feel. People frequently mention that children love these books, making them cherished keepsakes that exceed expectations. However, some customers also noted significant issues with delivery, including lost articles and a lack of reliable tracking information. Several people reported that their orders did not arrive within the stated shipping times, causing disappointment, particularly for gifts.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing delight over the personalized... See more

Quality

People report positive experiences with quality, often describing the books as beautiful, well-written, and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising surprisingly fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The book is absolutely delightful. Beautiful story, gorgeous, colourful pictures and the quality of the book itself is superb. The only downside would be the price, but it’s a baby keepsake and the... See more

Company replied

Rated 5 out of 5 stars

The “Goodnight Little Me” book is my go-to first birthday present. Both the storyline and illustrations are beautiful. My son loves his, and so does everyone we have gifted it to. Fast shipping too. H... See more

Company replied

Rated 5 out of 5 stars

I’ve just received a personalised book for my grand daughter’s birthday I was so impressed wasn’t sure what to expect as I haven’t dealt with your company before Totally recommend your books to all

Company replied

Rated 5 out of 5 stars

Thank you for a quality product that our grandaughter just loves, she reads it everyday. Uploading the photographs was very simple. The story line, images and text creates a very personal touch. Deliv... See more

Company replied


Company details

Written by the company

Welcome to I See Me! where we provide the highest quality, most personalised children's books available. We opened for business in May of 2000, after a year of active product development. My husband Allan and I received a personalised book as a gift for our first son in 1998. While we loved the fact that it was personalised, we thought that the illustrations could have been much better and the story more customised to the child. Thus I See Me! was born. We are pleased to say our books have become popular among celebrities including Courteney Cox, Brooke Shields and Jessica Alba. The goal of our books is to show each child how absolutely unique and special he or she is, to teach the child how to spell his or her name, and to build vocabulary skills. We hope that you enjoy the books!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

121 reviews

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4.3

All reviews

(121)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

I found it very easy to customise the book from my phone. We had a slight issue with the print and the company we’re so quick to respond and send out a replacement.

August 7, 2023
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

I had a query which was answered…

I had a query which was answered promptly allowing me to order the book I wanted. It was posted quickly. The story is awesome. I’m sure the recipient is going to LOVE it. Will definitely order from this company again.

August 27, 2023
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase! It is a beautiful book & I can’t wait to give it as a gift.

August 25, 2023
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 1 out of 5 stars
I See Me! logo

Reply from I See Me!

Thanks for sharing your feedback with us.

We're very sorry that you were not able to trace the package with the tracking number that was provided to you.

We do show that your order was dispatched with tracking number CPWXBU0000388435 via CouriersPlease and was delivered 4th September which was the 6th business day after the order was placed. Expedited Delivery listed on our website says approximately 5-9 business days so we're happy to hear that it arrived within the specify time frame.

If you have any issues or questions, please do reach out to our Customer Service at customerservice-au@iseeme.com and include 'TrustPilot' in the subject line and we'll be happy to assist you.

Warm Regards,
I See Me!


Rated 5 out of 5 stars

Unique gift

The book is a great gift for a first time daddy, it will make his day unique with his photo and his son’s photo on the book.
I loved it and the quality is great.

August 7, 2023
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Found ordering very easy

Found ordering very easy, the book is amazing, will definitely order more, great service

August 3, 2023
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Amazing

Beautiful story my daughter absolutely loved it

August 4, 2023
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review and we hope that your daughter enjoys her book for many years!

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

High quality printing

High quality printing, beautiful story and fast delivery.
5 stars!

August 6, 2023
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

The way book is created with so much…

The way book is created with so much thoughts. Love it !!

July 21, 2023
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Very impressed

I was super impressed with I See Me - I purchased a personalised story book for my husband for Father’s Day and accidentally entered the wrong postcode. The communication was excellent. Book has since arrived and I’m really impressed by the quality as well as the speed of delivery. Would definitely recommend!

August 1, 2023
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review and we hope you enjoy the book for many years to come!

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Amazing

Amazing, I was a little hesitant because of some reviews but the book looks gorgeous. The pictures are excellent quality.

July 27, 2023
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Execellent service

July 15, 2023
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

The book is beautiful

The book is beautiful! Everything is just perfect! I have purchased this for my granddaughter who is turning 3! I know she is going to love it!

July 20, 2023
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review. We hope that your granddaughter loves her book!

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Fantastic

Just such beautiful products. Quick delivery and securely packaged

June 23, 2023
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Fantastic

Easy and great quality

June 15, 2023
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 3 out of 5 stars

Read it all before filling in details

Well i got an explanation, if you use a nickname thats what they use, but I'm 80 and thought I'd put in his middle name not a nickname, my mistake i guess unfortunately. Put in a nickname as well as a 1st name and the whole book was based on nick name, not sure why they wouldn't use 1st name, when i queried it was told they i could order another one at half price. Not happy jan

June 27, 2023
Unprompted review
I See Me! logo

Reply from I See Me!

Thank you for sharing your feedback with us.

While it does explain how the nickname is used when one is provided and a full book preview on the website, we are very sorry that was missed.

Warm regards,
I See Me!

Rated 5 out of 5 stars

I love the book that I ordered for my…

I love the book that I ordered for my little Granddaughter. It will be an heirloom. Great book and great fast delivery. Will definitely order from you guys again.

June 17, 2023
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review and we hope that your Granddaughter will love her book for many years to come!

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Wonderful personalised book and fast…

Wonderful personalised book and fast delivered

June 13, 2023
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 4 out of 5 stars

I'm happy with the books

I'm happy with the books. Thank you

May 10, 2023
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

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