Ivy Grey Interiors Reviews 

165
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We ordered a pack of 2 framed prints of a poppy & a teasel for our new home. When they arrived, the glass on one was smashed despite an amazing amount of packaging. It seems that the courier hadn’t... See more

Rated 5 out of 5 stars

Prompt delivery, everything well packaged, hassle free! The quality of the products that I received are outstanding. Altogether a great experience with this company. Will definitely be returning to sh... See more

Rated 5 out of 5 stars

My all time favourite website! I have now ordered quite a few different things. The faux flowers are gorgeous, I even enquired about a bunch which was sold out, and they had manage to confirm they was... See more

Rated 5 out of 5 stars

Ive purchased a number of lovely whimsical spring/easter decorations this year including rabbits, coloured birds, Ombre Apples and gorgeous ceramic ducks. The latter in particular are so nice to touch... See more

Company details

  1. Home Goods Store
  2. Christmas Store
  3. Decoration and Interior Design Store
  4. Furniture Store
  5. Wicker Store

Written by the company

Nestled in the heart of South Manchester, our small independent family-run company is dedicated to bringing timeless elegance and charm to your home. We pride ourselves on curating beautifully crafted seasonal collections that celebrate the art of home decoration. Specialising in exquisitely realistic faux flowers and floral arrangements, we offer a stunning selection that breathes life into any space. At our company, we believe that every piece tells a story, and we are passionate about helping you create a space that reflects your unique style and personality. Discover the beauty of thoughtfully curated home decorations that transform your living environment into a sanctuary of comfort and style.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

165 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(165)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The pieces I bought are quality pieces…

The pieces I bought are quality pieces and great prices ! The website is easy to follow and delivery prompt !
I've been looking for some horse ornaments that were a different and these are really lovely so much so I bought both !!

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

The best service!

Sophie from Ivy Grey interiors is so so helpful! I’m so happy with the personalised customer experience I have had. It is my first order but it will 100% be ordering more of their beautiful products. 10/10 recommend xx

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

What a find

This is the first time I have used this company and found them because of a particular bowl they were selling.
Any concerns I might have had about not having heard of them quickly evaporated.
WHAT A FIND… lovely products, great website, excellent service, well packaged and came quickly.
Love my bowl and this Company and will be using them again.
Can’t recommend them enough 😀

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful items

The items on this website are beautiful and well made and also they are that little bit to what I've seen elsewhere, which drew me to the site. When my items arrived I was extremely happy with how they'd been packaged, they were well protected and in an appropriately sized box. I love the items I received and would highly recommend this site

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

I ordered a set of stone like birds which are beautiful sadly the smaller bird had a broken tail, I emailed with a photo and had a reply straight away apologising and another was sent out. Fantastic customer service and beautiful home accessories I will definitely purchase from ivy grey interiors again

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Just stunning

These roses are absolutely stunning, they look so real. Despatched quickly and packed beautifully. Am so pleased with my purchase, have ordered many times from this company and will continue to do so. Thank you so much x

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

I'm over the moon with my bobble bowl…

I'm over the moon with my bobble bowl in white is a lovely centre peace on my coffee table. It was well packed and quick delivery, I will be using ivy grey again that's a promise one very happy customer 😀 I highly recommend you ..

Thank you emily

May 3, 2025
Unprompted review
Rated 1 out of 5 stars

Cheap product quality / poorly made

Bought a tissue box cover which rips tissues when you pull them out as the slit is too narrow. I sent videos to customer service to show them the problem. Rather than be apologetic, accept it’s a design fault, or offer to pay returns postage customer service have continually blamed me and refuse to pay return postage. Not what you expect from a small business!

Their faux flowers are also much cheaper looking in real life than in the styled photos on their website so definitely avoid these!

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Ivt=y Grey - a superb business to deal with!!

Ive purchased a number of lovely whimsical spring/easter decorations this year including rabbits, coloured birds, Ombre Apples and gorgeous ceramic ducks. The latter in particular are so nice to touch - a pleasing flat surface but with the feet and part of head in a shiny glaze - they look and feel fantastic. Ivy Grey's service is outstanding - goods despatched swiftly and exceptionally well packed. Ivy Grey's team are a pleasure to deal with and I look forward now to seeing what comes along this autumn.... (Sorry bank balance!)

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Very Happy…

I ordered some candle holders, they are beautiful but two of them were slightly damaged on arrival, I contacted customer services and they arranged for replacements with no need to return the original items, great service ..no stars deducted as they sorted it very quickly with no fuss

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

Had to wait over 3 weeks for an order…

Had to wait over 3 weeks for an order and poor communication.

March 28, 2025
Unprompted review
Ivy Grey Interiors logo

Reply from Ivy Grey Interiors

Hi Becky,

I'm sorry you felt the need to leave a 1* review - your order was dispatched less than 2 weeks after placing your order, which contained a pre-order item. We did reply to your email to let you know this when you emailed us, and all our pre-order items are labeled as such with estimated dispatch dates.

All the best,

Jack

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