I bought a jacket online through Amazon with this seller. The jacket did not fit and I returned it for a full refund. I paid for the shipping. Instead of refunding my money, the seller sent the sa... See more
iwantpants.com
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See what reviewers are saying
Because you have kept mine when I am due a refund. I have been waiting for a refund or exchange for 2 months. Does my £16.00 earn you much interest? I have noticed on another review site that other... See more
Although I got a big discount on my order, I still spent a significant amount which has been deducted from my account with absolutely no attempt made to dispatch my order. I would understand if... See more
I bought a T-Shirt and paid for 1st Class delivery in ate december. Two months on, I still have not received the item. I only received an email on the 11th of January saying that the T shirt was out o... See more
Company replied
Company details
Information provided by various external sources
Mens UnderwearCalvin Klein Body Stretch Billabong Bjorn Borg Underwear Kustom flip flops Calvin Klein Underwear Ginch Gonch Underwear, HOM Underwear, Zimmerli Underwear, 2xist, Bjorn Borg Underwear Sloggi Mens Designer Underwearr at iwantpants.com
Contact info
no goods recieved wasted £30.00 do not use
I ordered a few pairs of briefs in one of there sales at the very end of july and as of the 11/10/13 nothing of that order has been received I did order other orders at around the same day and did get quantity right but colours and styles and sizes were wrong however wearable but to be ripped of by thirty pounds is disgusting
I have been intouch with the new owners who took over the company from this shark and that has not got me anywhere either I got intouch with the previous owner twice [name] and was promised firmly he would sort it out that was obviously a lie ,
so I can only say now I will now not use the site unless this problem gets sorted but I doubt that will happen now

Reply from iwantpants.com
Poor customer service
I ordered some garments from them and when they were washed for the first time it was clear the product was defective. I've tried on no less than four occasions to make contact with this company and have not received any response. It's a shame as they do have some good products but their customer service is atrocious.

Reply from iwantpants.com
Good store, but website very slow
it's a good store, worth a look. Once I could actually order stuff it was fine and the goods arrived quickly. But the web site was very slow when I was on, almost like being back in the days of dial-up!! Almost to the point that I was going to leave it shop elsewhere.

Reply from iwantpants.com
Excellent product and delivery
Product arrived quickly and in perfect condition!

Reply from iwantpants.com
Zero customer service
For over a two month I did not received 2 orders, they are still in status processing.
In some previous order they forgave to send one item.
I send countless e-mails, nobody is answering.
What else can I do or say?
Radovan
p.s. after contacting Sara, everything was sorted out.

Reply from iwantpants.com
The service is anything but pants! Super fast and reliable every time.
I've ordered a few times and am always really pleased with the speed of delivery. Only annoying thing is the website is a little slow to load, don't know why.

Reply from iwantpants.com
Quality products at a super price
I always get the best quality products here at the best price online.

Reply from iwantpants.com
great quality, great price and early delivery - excellent service
The products were of great quality and subject to a huge discount!
They were delivered earlier than anticpated and arrived in a good state - unlike some other online purchases I have made.

Reply from iwantpants.com
Poor Delivery
I ordered 4 pairs of Oiler & Boiler boxers for a christmas present for my partner. They arrived in the post and the boxes they were in were squashed and battered. I ended up not being able to put them away for presents as the condition of the boxes were so bad.

Reply from iwantpants.com
Outstanding service
I want pants' prices are very competitive and they have a good range of stock. Their shipping rates low and orders are processed quickly. I highly recommend them.

Reply from iwantpants.com

Reply from iwantpants.com
first class service
Twise now over a number of years and many purchases 2 items did not arrive but once I contacted the company they responed quickly and sorted the problem out. They sadly offer less choice than they used to but watch out for their special offers which are excelent.

Reply from iwantpants.com
Easy, fast transaction
In my opinion this is an excellent company. Their prices were great, it was easy to navigate the website and place the order. The order arrived quickly and well packaged. Would definately shop with them again!
Cheap, nice and easy..!
Iwantpants has a wide selection of boxers from all the cool brands. They are cheaper than elsewhere and if you purchase more than two pairs the delivery costs are easily made up for by the discount... Even if you have them
shipped to Denmark.
Am still waiting for my order
I ordered over a week ago and paid postage, I still haven't received my purchase if I don't receive a discount on what I got or something free for the inconvenience caused I will not be purchasing again on this site
Great underwear delivered fast
Great underwear delivered fast. Will purchase again, defo :-)
Fantastic!
Everything ran smooth, just how you want from on line shopping, from a great offer, great products, great delivery, a breath of fresh air after the shoddy service and lies I've had to deal with in the past from on line shopping, highly recommended!
In transition
I had a problem with my latest order from IWOP (items missing) but had never had trouble before. After several unanswered e-mails and phone calls I eventually complained via PayPal, which got their attention.
It seems I fell between two stools (in the chair sense). The old owners of the business were no longer responding to messages and the new owners (Rockolauk) say they don't have access to the e-mails of the old firm. Bit of a sloppy deal then.
So I'd just advise customers who are talking to 'xx"at"iwantpants.com' to copy-in 'sales"at"rockolauk.com'. It will be sorted but it is being left up to you to do the leg/finger work. I was offered a refund, but finally negotiated delivery of an alternate item. So am happy now.
Great pants Great service !!!
Fantastic, fit perfect and have washed them and they are still like new which is unusual for pants when you wash them a few times, will never go anywhere again !
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