iwantpants.com 

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Rated 1 out of 5 stars

I bought a jacket online through Amazon with this seller. The jacket did not fit and I returned it for a full refund. I paid for the shipping. Instead of refunding my money, the seller sent the sa... See more

Rated 1 out of 5 stars

Because you have kept mine when I am due a refund. I have been waiting for a refund or exchange for 2 months. Does my £16.00 earn you much interest? I have noticed on another review site that other... See more

Rated 1 out of 5 stars

Although I got a big discount on my order, I still spent a significant amount which has been deducted from my account with absolutely no attempt made to dispatch my order. I would understand if... See more

Rated 1 out of 5 stars

I bought a T-Shirt and paid for 1st Class delivery in ate december. Two months on, I still have not received the item. I only received an email on the 11th of January saying that the T shirt was out o... See more

Company replied

Company details

  1. Underwear Store

Information provided by various external sources

Mens UnderwearCalvin Klein Body Stretch Billabong Bjorn Borg Underwear Kustom flip flops Calvin Klein Underwear Ginch Gonch Underwear, HOM Underwear, Zimmerli Underwear, 2xist, Bjorn Borg Underwear Sloggi Mens Designer Underwearr at iwantpants.com


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Rated 3 out of 5 stars

Some good deals to be had in Sales

Their 60% sale had a few good items even though on the most popular styles there were mostly just XXL left..just don't bother trying to return anything as they won't even reply to any emails which happened to me. I was not going to use the site after this but I was unable to unsubscribe from their mailing list (told me I was but I still got emails) and an email stating a 60% sale convinced me to try again. However, in future I will stick to their sales & not buy any items I am not 100% sure I will like..but since their unsubscribe works now I won't get their mails to tell me but am not bothered. Their site could use a makeover & be a bit more user friendly also.

March 14, 2013
Unprompted review
Rated 4 out of 5 stars

Could have been a bit more timely

My order had the status 'processing' for over a week despite the money being taken pretty instantly. I e-mailed asking if there was a problem and got no response. It may be that it just takes 10 days+ to process the order but a little information would have helped.

Apart from that, the good arrived as described. This is the second time I have used iwantpants and I would probably use them again,

March 8, 2013
Unprompted review
Rated 1 out of 5 stars

This company must be struggling!!!

Because you have kept mine when I am due a refund. I have been waiting for a refund or exchange for 2 months. Does my £16.00 earn you much interest? I have noticed on another review site that other customers have been waiting for refunds and have taken action through paypal. Unfortunately I trusted your company and used a debit card and so I am still having problems....

March 6, 2013
Unprompted review
Rated 3 out of 5 stars

Work for your savings

I have shopped through iwantpants.com for years now because of the range, and the regular and generous discounts offered.

You can make some huge savings with these guys, but boy do you have to work hard for it. The time it takes to get to finalise your payment and place your order could test the patience of a saint. The longer I have navigated the site, the more it freezes and locks up. I have to leave the site, refresh and even close Safari altogether. At times I have just given up altogether, but when you are offered up to 60% off, who can resist?

After so much grief, I took the time to contact iwantpants.com a while back to inform them of all the troubles I'd had, but it seemingly fell on deaf ears, as no response was had.

So ultimately, if you are a patient person and hungry for a bargain but know how to manage your expections given what you pay (service wise), give it a go. Some great products on offer at times.

March 3, 2013
Unprompted review
Rated 1 out of 5 stars

Never received the item, never received a refund BEWARE.

I bought a T-Shirt and paid for 1st Class delivery in ate december. Two months on, I still have not received the item. I only received an email on the 11th of January saying that the T shirt was out of stock. The telephone number provided on the confirmation email is constantly directing me to an answering machine. The transaction is very poorly executed, actually not executed at all!

February 26, 2013
Unprompted review
iwantpants.com logo

Reply from iwantpants.com

Hi Fabio,

We are sorry for the delay with your T-shirt which due to a stock file error was not available. We have had this item on back order for a while now and so have cancelled the back order and processed a refund.
We have emailed details to you.

Kind regards,

Rated 5 out of 5 stars

Roses are red violets are blue iwantpants is just for you!!!!!

I have ordered off iwantpants a couple of times now. There customer service is second to none and their delivery time is one of the best I've come across. That's not even the best bit they are the cheapest around I like my designer pants and haven't found anywhere else to match them for price and quality.

February 25, 2013
Unprompted review
Rated 1 out of 5 stars

no customer service

i used this site and my order came quick so i have made another purchase on the 10/02/2013 the money left my bank account the same day , but i have not received my order. on my iwantpants account page, it is showing has processing i have made contact 3 tImes via email and still have no reply have tried to telephone always the same answer machine stating high callers so make contact via contact page on your iwantpants account page i have and still no reply....
,***************.I WOULD ADVISE NOT TO USE THIS COMPANY*****************

NO CUSTOMER SERVICE,,
have got my part order today 01/03/2013
the items are good from this company is the lack of customer service where there is problems...........................................................................................................

February 24, 2013
Unprompted review
iwantpants.com logo

Reply from iwantpants.com

Hello Nick,

We sent you an email this afternoon regarding your order, it may be in your spam or junk folder but if you can check and get back to us that would be great.

thanks,
-------------------------------
Hi Nick, Our email to you detailed that one item is on back order from the supplier and asked if you would have liked a different flip flop, we will get the instock item shipped and a refund processed for the out of stock item.

Rated 5 out of 5 stars

No hussle

I do like the website, and will use it in the future. I really prefer the free royal mail shipping, only negative is that you cannot search by size and tou have to go through all items to find tour size. Please get more M sizes!!!

February 23, 2013
Unprompted review

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