I initially thought that I had ordered 2 boxes of the Lily's Kitchen treats, but I found out it was only 1 box. I emailed Jacks Pet and Country in the first instance, then decided to ring to make sur... See more
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See what reviewers are saying
I was over the moon to find this company as its very local to me. I prefer to support local businesses. They have been obliging to drop my goods off because I am local which is amazing. Good choice of... See more
Unfortunately, the strike of royal mail and their incompetence failed both me and jack's pet and country and I didn't receive what I've ordered. However, I received great service and quick response to... See more
Whilst the product that was ordered was not what was sent, I feel I have to give a good review, as the customer service could not have been better, and it was not this company's fault that the incorre... See more
Company details
Written by the company
Jack's Pet And Country is a online pet shop is an independent pet and country shop stocking high quality pet & country accessories based in the UK, we stock a range of pet essentials from your favourite brands.
Contact info
4.2
Great
95 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good service great products.
August 15, 2022
A great range of products.
A great range of health products to choose from and fast delivery. Will definitely be buying from again.
August 13, 2022
Responsive and quality service/products…
Responsive and quality service/products competitively priced.
August 8, 2022
Rip off company
This company rips you off and its disgusting you don't get whats stated so I wouldn't do business with them if I were u
August 5, 2022
Unprompted review
Reply from Jacks Pet and Country
Thank you for your review, we are not a rip off at all, you bought an item from Amazon and have left a review on trust pilot. The item you purchased was not over priced as there is postage and Amazon fees to take into consideration. We offered you the ability to return the item via the Amazon channels yet you have tried to disgrace our company on Trustpilot and threatened us with legal action for a £4.99 dog chew. I have looked at all of your other reviews you have left and the are all negative. So thank you for purchasing from us but the whole process has be nothing short of painful.
Good service and good products
August 3, 2022
Website took a little getting used to…
Website took a little getting used to but got there in the end.
The delivery was quick and friendly!
Happy with price's, also bargains to be had if you scroll through.
August 2, 2022
Excellent serice
Excellent serice, delivered on time, reasonably priced . Really pleased with fly rug
July 17, 2022
Excellent service thanks
May 27, 2022
Fabulous service as usual!
May 23, 2022
Very quick delivey ..No problem!!!
May 16, 2022
Great natural healthy treats at a…
Great natural healthy treats at a reasonable price. I always recommend to my friends.
April 17, 2022
Lilys kitchen adult wet cat food
The first time l have used this company and l will definitely be placing further orders.Prompt response fast delivery excellent customer service.Very impressed would definitely recommend.
February 8, 2022
Excellent service
October 25, 2021
Great product and fast delivery
Great product and fast delivery. Diesel is a happy pooch!
October 18, 2021
Great communication and really helpful…
Great communication and really helpful with the order
October 14, 2021
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