I initially thought that I had ordered 2 boxes of the Lily's Kitchen treats, but I found out it was only 1 box. I emailed Jacks Pet and Country in the first instance, then decided to ring to make sur... See more
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I was over the moon to find this company as its very local to me. I prefer to support local businesses. They have been obliging to drop my goods off because I am local which is amazing. Good choice of... See more
Unfortunately, the strike of royal mail and their incompetence failed both me and jack's pet and country and I didn't receive what I've ordered. However, I received great service and quick response to... See more
Whilst the product that was ordered was not what was sent, I feel I have to give a good review, as the customer service could not have been better, and it was not this company's fault that the incorre... See more
Company details
Written by the company
Jack's Pet And Country is a online pet shop is an independent pet and country shop stocking high quality pet & country accessories based in the UK, we stock a range of pet essentials from your favourite brands.
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Great Products 👍 and very pleased.
Excellent!
Excellent prices, excellent customer service, excellent delivery time. 5*. Will use again and again and recommend 👌
Good prices and prompt delivery and…
Good prices and prompt delivery and speedy refund when an item was not available. Someone at the end of the phone to deal with a query too.
Love Jacks Pet & Country
Love Jacks Pet & Country. They always pack your items up so well & are great value.
Highly recommended
Order was delivered promptly
Order was delivered promptly, nicely packaged, and always a little free gift to cheer the spirit
Great service.
Excellent
Excellent customer service, speedy delivery, value for money and some free treats!
Very happy with the price and the…
Very happy with the price and the delivery was very good too.
I'd recommend to anyone!
Really happy with the service provided and the excellent quality products! Just placing my next order now!
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