James Moore Jewellers Reviews 

Their online site is 'First Class' by name and delivers the same customer experience. Exceptionally professional and focused retailer. Highly recommended.

What a great experience. The information I received was perfect. From placing order to receiving the watch was faultless. Watch arrived on time by DPD and was in pristine condition. I would definitely buy from First Class again.

Friendly staff, large selection of watches, patient when making your choice, got a great deal as they were able to price match and they set up the watch for me.

Love the bracelet. Much cheaper than H Samuel's. The only worry 😟 i have it, the elastic band the beads are on could snap. More so if it gets wet.....

Good quality watches good price and quality quick delivery

Watch came on time. Loved the watch, I've got a few watches I have selected over time and this is the most attractive and solidly built. So thank you very much.

Ordered a seiko 5 ...very competitive prices...got it the next day but no warranty card was present...staff responded to my email quickly and sent me one within 48 hrs...very good service thus far..thank you

Earlier this year, I lost my engagement ring, which had immense sentimental value as it was made with materials gifted by my mother shortly before she passed away. Understandably, I was very upset, but Liam was incredibly kind, sensitive, and reassuring. He looked at pictures of the ring and explained how they could create a replica.
Liam also kindly guided me through the process of claiming via my insurance company, helping me understand what to expect, which was of great help. He really took the time to understand what I wanted from my replacement ring and was empathetic throughout the whole process.
I am delighted with my new ring, which, while it may never replace the sentimentality of the previous one, is just as beautiful. I would definitely recommend this jeweller for their fine products and exceptional customer-focused service.

Excellent customer service, great price for watch and next day delivery. Fantastic.

Bought a stunning watch online with Black Friday deal, which was the best price in the market, an absolute bargain. Delivered 24 hours after the purchase. Reliable company. Highly recommend.

Incredible service from James Moore Jewellers. I ordered a watch from them on Saturday at a very good price and it was with me before lunch on Monday! How do they do it? Very happy with my purchase and their incredible service.

Wonderful service. Had the best price on an FC watch I wanted for a special family birthday. The watch was delivered the next day in perfect condition and well packaged. Will use again when the time comes!

First Class service from James Moore Jewellers.

They had a great offer on a watch I wanted and even though I'd qualified for free next day delivery, when I placed my order and asked for the dispatch to be delayed until I was available, they obliged and arranged to deliver on the Saturday. They even picked up on website bug that had included a delivery cost and refunded me straight away.

I'm over the moon with my new Citizen watch, the quality and functions are amazing!

Easy to order and fast delivery.

Quick delivery and exactly as ordered.

Great value for money. Watch arrived very promptly and beautifully packaged.

Easy placing order & time from order to delivery was excellent

Excellent company to deal with completely flawless process very happy.

Excellent super fast service and communication
Watch arrived promptly and I’m very happy. Thank you

Can’t fault the service, arrived on time very quick. Very pleased.