Jamie Oliver Reviews 

215
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Jamie Oliver Cafe John Lewis Oxford Street. Jamie’s Homemade Lemonade - Not the kind of lemonade I make, Jamie’s is mixed from a couple of bottles. Bottle 1 - Harrogate think it’s Soda Water Bott... See more

Rated 1 out of 5 stars

I HATE Jamie Oliver . Jamie Oliver has taken school lunches away from picky eaters who don’t like all the healthy lunches . People who do not like Pepsi max can not get the privilege of full fat Co... See more

Rated 1 out of 5 stars

My wife purchased 2 serving boards. The arrived in very poor packaging, waffle paper wrapped, no box. One board had scuff damage. Contacted customer service (email is only option, no phone number) req... See more

Rated 5 out of 5 stars

Absolutely tremendous courses in-house with Jamie's team. Just did one with Genaro, Dimo & Jacob. Fabulous, loved every minute. For those of you that complain, particularly about Ginger.....go fi... See more

Company details

  1. Online Marketplace

Written by the company

At the Jamie Oliver Group, we are proud to be a global and integrated food brand with a visionary founder. We have one clear purpose across all we do...TO CREATE A HEALTHIER, HAPPIER WORLD THROUGH THE JOY OF FOOD. We're doing this by inspiring the future of cooking, eating and entertaining in our homes, high streets and workplaces – one meal at a time.


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1.9

Poor

TrustScore 2 out of 5

215 reviews

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1.9

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(215)

14 reviews in the last 12 months

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Rated 1 out of 5 stars

FROZEN gnocchi

We tried out the Jamie Italia restaurant in Gunwharf wish we hadn't bothered we both ordered gnocchi and both came out frozen in the middle. FROZEN gnocchi this is meant to be freshly made. its a simple process I have made many a times myself at home was so disappointed to be eating at a celebrity chefs restaurant and find its no better in fact its worse then a huge chain by a nobody.

November 6, 2017
Unprompted review
Rated 3 out of 5 stars

I went to Jamie Oliver with 5 friends …

I went to Jamie Oliver with 5 friends in Glasgow. We spent £200 on drink and lunch and got bill to find 12.5% tip added on which meant £26 they took. This is disgusting as I believe I want to tip what I decide the place deserves. The service was ok but not outstanding, food good, wine expensive. Two girls were pregnant and drinking juice. I will not be returning as there are better restaurants which do not make presumptions. Very greedy jamie

August 27, 2017
Unprompted review
Rated 1 out of 5 stars

Terrible breakfast on Monday at Jamie's …

Terrible breakfast on Monday at Jamie's Gatwick. We really should have eaten at our Premier Inn. The menu described it as the full monty with bacon, ect ect and two free-range Lincolnshire sausages. Hmmm delicious I thought. But no, where are the sausages I asked. Those lovely cooked juicy sausages? The waitress pointed at my plate to two thin slices of sausage meat. What a con. Sausages are round about 4 or 5 inches long nice and succulent on the inside and brown and sticky on the outside. Do not be fooled by the menu. It is a con and Jamie should know better than to try this on. Better places to eat than this with proper hearty breakfasts available. Very frustrating and disappointing.

August 9, 2017
Unprompted review
Rated 1 out of 5 stars

Jamie's = no stars if I could !

I would give Jamie's on rose street Edinburgh no stars if that was an option , had one of the worst meals of my life there over the weekend , so where to start.........
1.the place was so over packed with tables getting in and out was a challenge .
2. 45 mins wait for a starter , after I waited 20 mins to even place my order
3.when the food finally came the meal was freezing, when I complained after 10 mins waiving for attention , they knocked off the bill for the starter , still left me with my frozen food though .
4. When I asked for my steak to be done medium , I was told the steaks are so thin they don't really have a middle section !
5. The music was so loud it was like having a bad meal in an overcrowded disco where no one was happy to be there .
6. You are crammed in so tight you cannot have a conversation with your partner as everyone can hear you shouting over the music

All in all if your reading this review and thinking about going , don't !
Walk across the road and have a chippy , better service , better atmosphere and better tasting .

August 7, 2017
Unprompted review
Rated 1 out of 5 stars

Disappointing experience.

I've been to the Westfield Stratford's city site. Great food recipes, but very bad execution. I've got a rotten avocado in my Superfood salad. I believe for £9.95 I deserve at least fresh products, as customer. The service was not really OK, very chaotic, half of our order mixed up, forgotten orders... Honestly, disapointing experience! and it was my birthday dinner :(

July 16, 2017
Unprompted review
Rated 3 out of 5 stars

Poor service and Presentation for quality brand

We recently ate at the Manchester site and whilst the building and interior is amazing, the experience wasnt.

Poor service with lots of waiting and chasing staff for drinks, then waiting to order food.

4:30pm and to be fair the site was busy but...

Food came, it was okay but portion size verse spend and presentation was disappointing.

Would I visit again, no, unfortunately not....didnt hit the 'spot' which was a shame, the 'experience' just didnt stand out overall. If the food was really good, presentation spot on then that offsets service to degrees when busy but....

April 30, 2017
Unprompted review
Rated 4 out of 5 stars

Lovely food

Lovely food, great service, cannot fault this. I have taken my Wife here many times since our son moved out of the country. Each time I am dazzled by the menu and the quality of dining. I have yet to meet Jamie Oliver but I do love his take on food and how is is not scared to change the norm. Keep up the good work Jamie.

April 12, 2017
Unprompted review
Rated 4 out of 5 stars

Amazing food, easy-going service

I am very satsfied with the Jamie's Italian restaurant at Westfield Stratford! Really good food, easy-going service, cozy atmosphere. It was too crowded, though, which took a bit of my pleasure. Anyways, still recommend!

April 10, 2017
Unprompted review
Rated 2 out of 5 stars

Poor service and BAD food

We ate in the London restaurant- terrible service (you become accustomed to this with kids but this was bad) and the food well - where to start cold, wet soggy and greasy and that was just the kids meals. Adults where worse . I wanted to complain but hubby paid bill whilst I was dealing with the kids and didn't get the chance - do not bother here !!

February 10, 2017
Unprompted review
Rated 1 out of 5 stars

poor value poor food

Ive been to jamie's several times - most recently Brighton just before xmas, and last night Bristol. Both times the food has been very very poor. Last night 5 reheated prawns , some tomato sauce and a bit of tough linguine really? and they confused the starter platter - which had off olives on them.Pre xmas - the fish was actually tough! hard to do but they did it - same with the platters- 2015 it was ok but now at such a huge price with poor food there is now way iIl ever agree to go again (work do and conference)

January 10, 2017
Unprompted review
Rated 2 out of 5 stars

5 Reasons Why Jamie Oliver's Sucks

1. If you order a glass of wine, the waiter doesn't ask what size you want. Then you get a large but don't realize it's a large because it's not that big. Then you get the bill and realize they've gone ahead and assumed you wanted a large. Which costs 9 quid a glass…

2. Same for the meal. Got stung on both counts because they looked like small portions but were in fact "large".

3. The food tastes like a ready-meal that's been heated up in a microwave.

4. When paying for a meal, the waiter assumes any extra change is a tip and won't come back.

5. You have to sit there listening to garbage like Rhianna and Taylor Swift at full volume.

Never again, Jamie, never again.

December 10, 2016
Unprompted review
Rated 2 out of 5 stars

blah food

Jamie - went to your italian kitchen in London, you need to set it up, blah food, overpriced, you won't be around long if this continues.

July 27, 2016
Unprompted review
Rated 2 out of 5 stars

Mobile friendly? No!

So, important bit here. I'm reviewing the official website which this is, not the restaurants or books.
Good.
The official jamieoliver.com site claims to be mobile friendly, but no matter what I do or where to press, I'm redirected to an orange site that loads very slowly. Then, after waiting a while, I have to scroll up to view the recipe, only to see that it now loads a new page onto which I can buy the new book. Not good enough.
I love Jamie and his food, I see the programs and all, but please fix this. And you guys behind the site, should really think long and hard about replying here, because a world renowned chef should have a much better rating than 5.1.
Jamie, I can only hope that sometimes you have five minutes of not doing anything, and once in a blue moon you check the ratings. Please, fix this and fire whoever doesn't make your reputation proud.

July 14, 2016
Unprompted review
Rated 1 out of 5 stars

Jamie Italian Tratoria in Richmond Upon Thames

Indifferent service, mediocre food,small overpriced portions; the single salami slice and other meaty single slices on the meat platter had brownish colour and unpleasant smell ( not fresh cut at all)
The waitress was passing our table as we were not there, we had to wait and wait and wait...I would never go there again.
Does Jamie Oliver know what is going on in his restaurants ?
Obviously not.

June 5, 2016
Unprompted review
Rated 2 out of 5 stars

BLAND Over Priced Pigeon Portions and LAZY Gluten Free Provision

Friendly, dynamic and accommodating manager Adam welcomed us to Jamie's Italian in Reading a couple of weeks ago. He assured us that the chef would happily transform the gluten free bread rolls (that my coeliac son arrived brandishing) into the famous burger advertised alongside Jamie's name. A great start.

Distracted waiter Ricardo took our drinks, starters and mains order, before returning a few minutes later to say that coeliac K's burger would be kept company by oven fries instead of Jamie's normal chips, and that unlike its neighbouring counterparts, would also be lacking the caramelised onion component. (Both potato and onion are naturally gluten free!?) We made a special request that the chef saute a little onion separately for K, but this apparently couldn't be done, despite the restaurant being very quiet and noting that the chef and waiters had time to stand around chatting and laughing at the edge of the servery. Bone idle.

Our starters were BLAND, and if salt were gold, then Jamie's Italian kitchen would qualify as a registered charity. Jamie's Italian had successfully plumbed greater depths of 'bland' than any previous restaurant encounter, the dark bland that simply cannot be lightened with a salt-grinder. All meals were served with rustic charm synonymous with the brand, allowing for the artfully abstract spreading of MEAGRE PORTIONS to appear somehow more plentiful. Though generously drenched in butter and herbs though disappointingly little garlic, the (garlic) bread was tasteless. The prawns promised garlic and chili, and again were totally devoid of flavour, but certainly looked the part in brown baking parchment. The only coeliac option had been olives on ice, but these were served without any of the accompanying (naturally GF) parts, and in place of the advertised bread, K could have been offered one of his own GF rolls! BLAND was the consistent theme, and whilst all burgers were skilfully skewered to defy gravity and stretch them above their natural state of rest, we could have spent a quarter of the price at McDonald's on the far side of the river for a slightly tastier tribute. Portions raised high and spread thin, and desperate for flavour.

A reluctance to order another round of alcoholic drinks saw Ricardo's already questionable service dry up faster than our arid water carafe awaiting replenishment, and having seen the reasonable portions of well presented desserts paraded past us, I heard myself ask for the dessert menu before my reasoning mind had completed its debate.

Ricardo's patience sprung a leak when we asked what GF options were available for our son. Chocolate brownies and polenta cake are often naturally GF, but we learned that they're not at Jamie's sadly. Ricardo advised K, "I think all of the ice creams and sorbets are okay." The distracted waiter's well of patience burst its banks when I asked about the ice cream sauces and toppings. He returned a minute later to say that "the chef (didn't) know what was in the toppings, because they come in a big container and the ingredients aren't on the back, but he says that the berry compote is okay because he's made that himself." I then pushed impatient Ricardo to his limit and asked for the restaurant's published nutritional information book. This could not be found.

With the talented perception to spot four once-friendly but now-frazzled guests, manager Adam appeared like a star in the East. Brandishing the seemingly elusive Holy Grail of nutritional information, he offered us a coffee "on the house" and profuse apologies for what he described as "communication errors." His personable approach won us around at the time, but in hindsight we remain out of pocket for tasteless and very ordinary food, lazy GF provision and inexplicably bad customer service.

Despite the manager at Jamie's Italian proving himself a clear asset to the brand, he stands alone in his quest to provide an experience worthy of another expensive visit.

March 11, 2016
Unprompted review

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