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Rated 1 out of 5 stars

Where is my order you are big scammer sight is dis appear you make fool people its not fare give my money back looser thieves

Rated 2 out of 5 stars

Waiting on refund, returned items to Tessuti, had confirmation from Laybuy, no refund been processed from Tessuti. Told to give ref no.#10014251 . Carly Robson. 37 coppice place, NE12 9DA. Order n... See more

Rated 1 out of 5 stars

Oder no #322766527 shocking correspondence re status of order. Still no email regarding despatch of item, told by automated system (after having to make a phone call) that the item would be with me by... See more

Rated 1 out of 5 stars

#10027956 Danielle Lloyd 16 seabank road,southport, Merseyside I’m not happy putting personal information up here for all too see so this best get dealt with accordingly. Worst retailer by far... See more

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1.2

Bad

TrustScore 1 out of 5

131 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very dissatisfied with customer service…

Very dissatisfied with customer service ! I placed an order a week ago and paid for express delivery. According to website still not even out for delivery and just sent round in circles when trying to get any response from customer service .

January 14, 2022
Unprompted review
Rated 1 out of 5 stars

#10027956

#10027956
Danielle Lloyd
16 seabank road,southport,
Merseyside
I’m not happy putting personal information up here for all too see so this best get dealt with accordingly. Worst retailer by far with no way of contact apart from a silly bot chat that takes you round in circles and a tracking service that doesn’t track returns AFTER making an return label from the website

January 10, 2022
Unprompted review
Rated 2 out of 5 stars

#10027859

Dan Coulbeck
Tessuti order number #322634462
Referance number #10027859
Not leaving personal details on here as that's ridiculous.. I want my money back at this point

January 9, 2022
Unprompted review
Rated 2 out of 5 stars

I wasn’t very happy with my last order…

I wasn’t very happy with my last order from tessuti, I ordered an then was sent an email to say my order was cancelled, I went straight back onto tessuti and everything was actually in stock so I reordered a few things. 1 item arrived but on my order it was sayin my both items had been delivered, I sent an email regarding this and I had an email back saying they apologised and my order is in 2 separate parcels and my 2nd item is dispatched but the next day I had another email to sorry sorry the item is sold out, I was waiting for this as a present for my daughters birthday present an then she couldn’t have it, I don’t understand what was going on they let me order the item twice an I waited a week to find out that it was out of stock after I was told it was dispatched??? It doesn’t make sense and if I had known it was out of stock I could of ordered fro somewhere else.

January 7, 2022
Unprompted review
Rated 1 out of 5 stars

What the hell is going on

What the hell is going on I'm being sent round the world to get an answer its been 5 days and my order still says order being processed yet today is the day my item should of arrived ref
10026124

January 2, 2022
Unprompted review
Rated 1 out of 5 stars

#10025575 to say I am very disappointed…

#10025575 to say I am very disappointed with Tessuti is to say the least placed an order for a large sum and the delivery company they use arrived with a parcel damaged and items missing and Tessuti take your money and reply to your complaints with a ROBOT well I am not a robot and think someone from the company should be in touch to sort out this very unsatisfactory situation

December 30, 2021
Unprompted review
Rated 1 out of 5 stars

Dear Neve

Dear Neve
I ordered a Liverpool Training top for my son for Christmas it was ordered on 9th December and have still no word very disappointed for my son....Should've paid for delivery but thought be easier to collect from shop unfortunately I was wrong 😢

December 30, 2021
Unprompted review
Rated 1 out of 5 stars

Hi there

Hi there
I ordered a pair of trainers for My daughter for Christmas on the 20th of December and still not received them.
What a joke as they cost me £115.
I'm still waiting for them and they were supposed to be delivered by Hermes.
Bar code. T00PLCA0086812430
Order number from JD. 49403947
Thanks Paul

December 30, 2021
Unprompted review
Rated 1 out of 5 stars

I’m very disappointed as my parcel was…

I’m very disappointed as my parcel was set out for delivery but in the picture they showed me from where they placed it is a really unsafe place and by the time I got home my parcels were gone very very disappointing as they were Xmas presents that didn’t get received

Reference number #10023497

December 29, 2021
Unprompted review
Rated 1 out of 5 stars

#10023555 absolutely disgusted with…

#10023555 absolutely disgusted with response from JD! Will never order from you again!!! Still waiting for order from 15/12...know u r busy what with Christmas but asking me if I have not heard anything 2 email again??? SO ANNOYED!!! If I don't hear anything in next few days will definitely taking it further

December 28, 2021
Unprompted review
Rated 1 out of 5 stars

Too long

This is not good enough! I’ve spoke to someone a few days ago they said it’s on its way and still nothing. The 17th I ordered and it’s click and collect so Litrally only going to a store so why so long. I’m not happy at all.
Order number 494014296
Reference 10022864

December 28, 2021
Unprompted review
Rated 1 out of 5 stars

Order

Hi. I'm wondering where my order is. I ordered it 2 weeks ago and only 1 item arrived. My order number is jd0002247592287570.

December 27, 2021
Unprompted review
Rated 1 out of 5 stars

10023794

I was really disappointed to not receive the gift I purchased on the 10th of December which was meant to come within 3-5 working days. Initially it was for my girlfriends birthday but as time went on her birthday went and I’d still not received the parcel. I thought it could be the Christmas present but it didn’t come before Christmas sadly . I don’t think I could rely on JD again to be honest.
Name: Joshua Cyrus
My order number is: 493077239
I’m not going to put the billing address but you should be able to work it out from those details

December 26, 2021
Unprompted review
Rated 1 out of 5 stars

I actually thought when I was given a…

I actually thought when I was given a reference number and what looked like a separate website to contact that it would maybe get my problem resolved but yet again I feel let down to want me to write another bad reveiw about your company and to ask me to leave my name and address where the world and his dog can read it ARE YOU MAD would you because I am not prepared to
My reference number is #10023042
My order number is 493446889
I'm not writing it all again simply I ordered on the 13-12-21
I received an email telling me it would be no later then the 18-12-21
Where is it
Like most others on here it is a Christmas gift

December 24, 2021
Unprompted review
Rated 1 out of 5 stars

Ref I have been given is 10022613 order…

Ref I have been given is 10022613 order placed on the 5th of December so had plenty of time to get here for Christmas as was a present for my daughter first went missing so had to be reordered then waited in for no one to knock but got a text message saying it had been delivered when it definitely did not still not had a refund and now the item I wanted is out of stock absolutely disgusted with the service !

My name is Hannah carrington
Order number was 492594382
Tracking number T00PLA0084391713

December 23, 2021
Unprompted review

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