Jewellery Doctor Reviews 

965
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the incredible quality of the work done on various items. People are extremely thrilled with how their cherished sentimental rings and bracelets are carefully and beautifully restored to look brand new. Some people also felt that the customer service and helpful communication provided at every single stage were truly exceptional. Reviewers frequently mention the remarkably quick turnaround times, secure packaging, and very reasonable prices offered for all necessary repairs. Consumers often emphasize that the entire process is exceptionally smooth, easy, and completely stress-free from start to finish.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting professional workmanship and... See more

Product

Customers report great satisfaction with the product and repair services provided. Reviewers frequently... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the exceptional... See more

Price

Reviewers mention positive feedback about price, consistently highlighting reasonable costs and competitive... See more

User experience

Clients share positive opinions on user experience, highlighting a smooth and simple process from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used Jewellery Doctor many times to re-string my Links of London bracelet. Quality craftsmanship I know my item is in safe hands. To me it’s unique from beginning to end. Make contact receive env... See more

Rated 5 out of 5 stars

I had sent my engagement ring to be resized it also needed claws replaced and cleaned. Barry couldn’t have done enough for me , fantastic communication and ensured I received it back before my H... See more

Rated 5 out of 5 stars

I was dubious about sending my Links of London sweetie bracelet for re stringing to the Jewellery Doctors. Rest assured everything was great. The whole process took about a month and my bra... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ This is the second time I’ve used Jewellery Doctor to polish and rhodium-plate our wedding rings, and once again they’ve done an exceptional job. The previous finish lasted a full five yea... See more


Company details

  1. Repair Service

Information provided by various external sources

We repair ALL types of jewellery. Whatever your requirements, our expert team are here to help. Everything you need for your damaged or broken jewellery is carried out in our jewellery workshop by professional repairers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

965 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(965)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

THIS IS DEFINITELY THE COMPANY TO USE FOR JEWELLERY REPAIR!

I came across the Jewellery Doctor on social media. Sent a Return to Tiffany bracelet with a snapped chain and it was repaired and heart also reattached successfully.

Excellent service, advised of progress step-by-step. Wish I'd sent my engagement ring to be sized....£390 at my usual Jewellers, quote 50% less with the Jewellery Doctor!!!

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and workmanship

I've used Jewellery Doctor annually for rhodium plating our wedding rings and have always been delighted with the results. The process is smooth, communication is excellent, and I am kept updated every step of the way. The rings always return looking fantastic. I will certainly use them again and highly recommend their services!

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

My bangle repair is amazing it's given…

My bangle repair is amazing it's given me the confidence to wear it again it looks like new and adding a safety chain you would think it had always had one thank you so much I will always recommend you to family and friends 🧡

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Always a professional service with honest and transparent feedback on the repair. I would thoroughly recommend this completely secure postal service.

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

I recently had a sentimental ring repaired through Jewellery Doctor. It was my late-Nans ring which was cut and multiple gems lost. They repaired the ring and it looks beautiful. Thank you!

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

An excellent service which I would recommend

An excellent service which I would recommend. I received regular updates by email and it was a smooth and easy process from start to finish. Very pleased with my repaired bracelet which is just like new!

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Don’t hesitate, use this excellent company to revive your jewellery!

I was so upset after my cross & chain turned a horrible dull shade after years of perfumes & lotions but after using Jewellery Doctor it’s now sparkling like it’s brand new! Extremely professional and very reasonable prices, I highly recommend this company and I will be using them again to replace 2 missing stones from a ring.

August 9, 2026
Unprompted review
Rated 5 out of 5 stars

Such a brilliant process

Such a brilliant process - easy to navigate website, envelope sent quickly for collection, kept informed every step of the way and had my bangles repaired and returned looking like new. Would definitely use again in future.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

I had sent my engagement ring to be…

I had sent my engagement ring to be resized it also needed claws replaced and cleaned.

Barry couldn’t have done enough for me , fantastic communication and ensured I received it back before my Holiday.
I’m so delighted with the workmanship and delighted I can wear it again .

Highly recommend ⭐️⭐️⭐️⭐️⭐️

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

I am so pleased it looks just like it…

I am so pleased it looks just like it was new. You have been so good with the repairs and letting me know how it all went. I will use you again for any other repairs on my jewellery in future. It’s Perfect now - thank you so much
Kathie

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Always such an easy process

Always such an easy process. I have used Jewellery Doctor quite a few times and this time was to have an unusual gold gate watch strap shortened. No local jewellers could do it as it was quite intricate.
Jewellery Doctor did it for me. Quick turnaround and good price.
Highly recommended.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Had a chain polished and cleaned after…

Had a chain polished and cleaned after 18 years was abit discoloured
When I got it back it was like the day I received it as a gift absolutely amazing
Very good communication from the day I enquired and an amazing price I will 100% be using the company again

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Always great service

I have used Jewellery Doctor many times and they have always provided an excellent service. The repairs have been perfect and the whole process is easy and you are kept informed at every stage. I wouldn’t hesitate to recommend them or use him again.

July 10, 2026
Unprompted review

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