I’ve used Jewellery Doctor many times to re-string my Links of London bracelet. Quality craftsmanship I know my item is in safe hands. To me it’s unique from beginning to end. Make contact receive env... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
We repair ALL types of jewellery. Whatever your requirements, our expert team are here to help. Everything you need for your damaged or broken jewellery is carried out in our jewellery workshop by professional repairers.
Contact info
Dundee, United Kingdom
- hello@jewellerydoctor.co.uk
- www.jewellerydoctor.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service & communications
Excellent service. Necklace cleaned and missing stone set which looks identical to the others. You’d never know one had been lost. Service was quick and efficient. Regular updates by email of progress. Highly recommend.
All well done had the repair and it was…
All well done had the repair and it was all sent back quickly .
Exactly what you'd expect
Exactly what you'd expect. Speedy response, decent quote, speedy quote, speedy repair. Perfect.
first class customer service
from contacting the company to enquire about repairing my links of london charm bracelet to having it returned like new this company have been superb. Keeping me informed and also holding on to my bracelet until I returned from holiday,they are an excellent company
Second good experience with Jewellery Doctor
This was the second time I have used Jewellery Doctor. The experience was just as good. I was kept fully informed throughout the process and my precious eternity ring was returned repaired and sparkling.
Brilliant
Brilliant, bracelet like new!! Fabulous service and in a really good time frame and thrilled with the jewellery now
Excellent service
Excellent service – I was kept informed throughout the whole process and my ring was returned quickly. It looks absolutely amazing and has never been so shiny. I would highly recommend The Jewellery Doctor.
Jewellery Doctor, AMAZING
I have used Jewellery Doctor, on many occasions now and have found the work to be of a very high standard, and I would certainly recommend them to all of my family and friends. 5***** and above from me.
Great service from Jewellery Doctor
So pleased with Jewellery Doctor. Had my Links Sweetie bracelet restrung and repairs made to three earrings. Really clear instructions about posting and clear communications all the way.
Great communication
I was dubious about sending my Links of London sweetie bracelet for re stringing to the Jewellery Doctors.
Rest assured everything was great.
The whole process took about a month and my bracelet was returned ready to wear with Royal Mail special delivery post, which wasn’t cheap.
Communication response time was good with detailed emails.
My bracelet is back on my wrist and I am happy with the result.
Thank you Jewellery Doctors
Great Service
Great! I used Jewellery Doctor recently to mend a broken Links of London sweetie watch. The whole process was really smooth and hassle free. Barry was also really helpful when I realised I’d missed 3 links and I needed to get those to them too. Would definitely recommend.
Stone replacement
I am thrilled with the stone replacement on my ring. My ring has little monetary value,but is of great sentimental value to me, and I am so happy to have it back. Jewellery Doctor have done a great job, you never know which stone had been replaced. Communication was excellent, and the timescale was perfectly acceptable. Many thanks to Jewellery Doctor.
Jewellery Doctor
Jewellery Doctor recently repaired a brooch of mine and the repair was completed to a very high standard. They were very efficient and professional in keeping me informed of progress with the repair and in returning the brooch back to me.
Great service and excellent workmanship
Great service and excellent workmanship
I was devastated to lose an opal from an inherited ring with a sentimental connection. The jewellery doctor replaced the opal with a perfect match and my ring is restored to its former glory. Thank you so much, the ring means so much to me and now I can wear it again.
I always use Jewellery doctor
I always use Jewellery doctor. I have my white engagement ring, rodium plated from time to time. From start to finish, they keep you fully informed of your jewellery journey. Looks beautiful and very reasonably priced.
Absolutely smashing job you did to my…
Absolutely smashing job you did to my broken mum and dad rings . Can’t thank you enough . You’re absolutely brilliant at your job and worth every penny . More company’s need to pay attention to detail just as much as you do . Thanks again
I have just used the Jewellery Doctor…
I have just used the Jewellery Doctor for the 4th time.
Still as professional, helpful and as good as ever.
Notified me when they received my jewellery, notified me of the cost of the repair, agreed the cost , repairs made quickly and efficiently. Notified me that my jewellery was repaired and on its way to me. Great job done. Very happy customer!
Engagement ring back on my finger
I broke my engagement ring 2 years ago, it sat in a box because a local jeweller said it was not worth fixing despite what it meant for me!
I saw their advert and sent a message within a day a prepaid envelope arrived so I put my loved ring in there and sent it off. Immediate confirmation of arrival a couple of days to evaluate repair.. and then agreed and a week later it’s home and back on my finger!! Looking absolutely perfect. Cannot thank these guys enough!
Highly recommend
Re-strung Links of London sweetie bracelet, thrilled with service
I am delighted to review the prompt service and workmanship of Jewellery Doctor. I have had my Links of London sweetie bracelet restrung and can now wear it again. Jewellery Doctor kept me updated throughout the process which was very reassuring. Wonderful service and very fair pricing for the repair. Thank you Jewellery Doctor, will recommend you.
I have just received my bracelet back…
I have just received my bracelet back from being restrung . I am delighted with it. Great service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








