Jewellery Doctor Reviews 

969
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship and the high quality of various jewellery repairs such as resizing and stone replacements. Many people note that cherished items like rings and bracelets are successfully restored to a brilliant and pristine condition. Consumers also highlight the very reasonable prices and the completely transparent quotes provided before undertaking any work. Clients truly appreciate the remarkably quick turnaround times and the helpful step-by-step updates received throughout the entire process. Reviewers would definitely not hesitate to recommend this reliable and professional service to others for future jewellery fixes.

What people talk about most

Service

People report positive experiences with service, highlighting the professional and efficient care provided... See more

Product

Reviewers highlight positive aspects of product quality, noting that repaired rings, bracelets, and necklaces... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are restored to a... See more

Price

Reviewers mention positive feedback about price, consistently highlighting reasonable costs compared to local... See more

User experience

Users describe positive interactions with user experience, highlighting that the entire process is smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used Jewellery Doctor many times to re-string my Links of London bracelet. Quality craftsmanship I know my item is in safe hands. To me it’s unique from beginning to end. Make contact receive env... See more

Rated 5 out of 5 stars

I had sent my engagement ring to be resized it also needed claws replaced and cleaned. Barry couldn’t have done enough for me , fantastic communication and ensured I received it back before my H... See more

Rated 5 out of 5 stars

I was dubious about sending my Links of London sweetie bracelet for re stringing to the Jewellery Doctors. Rest assured everything was great. The whole process took about a month and my bra... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ This is the second time I’ve used Jewellery Doctor to polish and rhodium-plate our wedding rings, and once again they’ve done an exceptional job. The previous finish lasted a full five yea... See more


Company details

  1. Repair Service

Information provided by various external sources

We repair ALL types of jewellery. Whatever your requirements, our expert team are here to help. Everything you need for your damaged or broken jewellery is carried out in our jewellery workshop by professional repairers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

969 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(969)

121 reviews in the last 12 months

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Rated 5 out of 5 stars

You are dealing with an excellent firm.

Not having done anything like this before as, being your jewellery you are very wary. I have received my wedding ring back after being repaired by Jewellery Doctor and couldn't be more thrilled with the outcome. The skill & craftsmanship put into the repair is, next to none, brilliant. Everything was made very easy & explained clearly, I certainly wouldn't hesitate to send any other items I have to be repaired, my rating is excellent & truthful for Jewellery Doctor.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I was slightly anxious initially when using this service, however, I am 100% satisfied with the results for the repair to my Links of London watch and would definitely recommend and will have no hesitation to use again.

I was kept informed at every stage, my item was returned within a quicker timeframe than anticipated and I am really pleased with the results.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

What an amazing service!!

What an amazing service!!
Communication was brilliant.
I felt comfortable sending my jewellery for repair as I was kept very well informed each step of the way.
The repairs are excellent, good value and returned in just over a week.
I would highly recommend

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

I would 100% recommend The Jewellery…

I would 100% recommend The Jewellery Doctor to any of my friends and family. They kept me informed on what was happening with my ring. They were really professional, experienced and the monthly payment plans were agreed before work was carried out according to my personal circumstances. I will definitely use them again 5*****

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

My repaired ring was absolutely delightful to wear again!

The service I received from The Jewellery Doctor in replacing a lost stone from my engagement ring was second to none. Their communication throughout was quick and efficient, the price was reasonable for fixing the damaged metal prongs and replacing the diamond itself, and although I imagine the repair was delicate and fairly complex, the turnaround was completed within the timeframe set by them. I was extremely pleased with the result and my repaired ring was absolutely delightful to wear again. Overall, I found this a positive experience and I would definitely recommend The Jewellery Doctor.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

​Resizing, replace stones, rebuild

​I have used Jewellery Doctor for everything from standard resizing to complex restorations, and I am always delighted with the results. They recently resized my platinum and diamond wedding ring, and in the past, they even rebuilt my mum’s wedding ring which had been cut off and twisted. Whether it’s replacing missing diamonds, plating white gold, or resizing, the work is exceptional. My jewellery always comes back sparkling like new. Highly recommended!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Resizing rings

I have just had 2 rings resized & I am so pleased. They have arrived back safely exactly when I was told, they've been cleaned & look lovely. They stayed in touch as my order was dealt with so I knew my items were receiving attention. I've sent them items before & will definitely do so again

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

garnet ring repair

I foolishly tried to stretch my garnet ring and doing so the stone fell out so I sent it to the Jewellery Doctor in November 2025. They sent me A prepaid envelope. They kept me informed of the progress of the repair. It took about four weeks they had resized the ring and put in a larger stone. When I recieved it back it looked amazing (the old stone was included in the packet) the fit was perfect. They advised me of the price before undertaking the repair. I can't fault my experience.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Replaced stone in ring

I had lost the stone out of my engagement ring and sent it to the jewellery doctor to fix. Excellent communication throughout. Very quick turnover and received my ring back fixed, cleaned and straightened up.
Very happy with the service provided and would definitely use them again if need anything fixed.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend The Jewelry Doctor

I highly recommend The Jewelry Doctor. I’ve used them for my business for the past couple of years and they consistently deliver high-quality work with a quick turnaround. Everything is returned securely packaged and in perfect condition.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Jewellery Doctor…

Brilliant service from Jewellery Doctor from initial contact to receiving back repaired item. Prompt inspection and very reasonable quote for repair. Item was repaired and returned ahead of quoted time.
Good communication throughout.
Highly recommended.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service & work

Excellent service, re-sizing a white gold and diamond ring. Good communication & ring was returned immaculately cleaned. Have used a few times now & happy to recommend.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

White gold ring re dipped

I had my white gold ring re dipped as it has gone yellowish over the years. The service was super quick and easy, cannot fault. My ring came back looking brand new and sparkly.
Will definitely use Jewellery Doctor again, highly recommended.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Service was very efficient

Service was very efficient. Only a couple of weeks from sending ring to be fixed to getting it back. one ruby replaced and 10 claws replaced. Flawless repair
Excellent service and repair. Would definitely use again.

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant place for jewellery repairs…

Brilliant place for jewellery repairs or in this case making a whole new earring to replace one I’d lost. I also had another single earring which couldn’t be copied but was made into a pendant- have used this company often as they are extremely professional & offer an excellent service at a reasonable price. Will continue to use The Jewellery Doctor for all repairs

December 14, 2025
Unprompted review

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