John Clark Motor Group - Aberdeen Audi Reviews 

1,551
TrustScore 4.5 out of 5

4.7

Balmoral Business Park, AB12 3JG Aberdeen, Altens, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We bought our new Audi Q3 from Aberdeen Audi, from start to finish Gordon Farmer was amazing, took the time to really turn my experience around, answered every question and is just a really genuine p... See more

Company replied

Rated 5 out of 5 stars

Just purchased my second A1 from Aberdeen Audi and recieved first class service again this time from Barry! He was honestly brilliant from start to finish nothing was any bother. My car also left with... See more

Company replied

Rated 5 out of 5 stars

Tony was very patient with what we required offered options and contacted us when suitable car options became available that he thought maybe suited. We bought the car without seeing it on his recom... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding experience with John Clark Motor Group Audi! From start to finish, the whole process was smooth and professional. A huge thank you to Andrew and Barry, who could not have... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Aberdeen Audi is part of the incredibly popular John Clark Motor Group, located just to the south of the city. Whether you are a new or returning customer, we are always happy to welcome you to our showroom on Abbotswell Road, in West Tullos. At our showroom we have a wide selection of New and Approved Used Audi cars for you to choose from and by visiting us today you can have a closer look at the models you are interested in. When you have made a decision, one of our staff members will be on-hand to organise a test drive for you. We also offer a range of aftersales support services that you can take advantage of throughout your Audi ownership. Whenever you need any help with your car we are here to make things as straightforward and stress-free as possible. With a fully-equipped, state-of-the-art servicing facility and MOT centre, we will make sure we get your Audi back on the road as quickly as possible. To find out more about Audi and the service John Clark can provide, come and visit us today.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Balmoral Business Park, AB12 3JG, Aberdeen, Altens, United Kingdom

  • 01224 400500

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,551)

2,444 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service.

Everything was handled well from the minute I walked in on Monday to picking up the car on Friday. Nothing more to say.

February 16, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards

John

Rated 5 out of 5 stars

Great experience

Great experience - very helpful and quick to respond to any questions I had.

February 16, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

The sales team could not have been more…

The sales team could not have been more helpful.

February 2, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards

John

Rated 5 out of 5 stars

Excellent Tony did an amazing job and…

Excellent Tony did an amazing job and made everything so easy. A big shout out to Tony

February 1, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Tony and the management team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards John

Rated 5 out of 5 stars

My sales advisor Tony Bourne at…

My sales advisor Tony Bourne at Aberdeen Audi always goes over and above to help, Tony talked me through everything and explained everything to me in detail. Iv dealt with Tony for over 10 years now and would never shop anywhere else he is honestly an asset to your company. Soo helpful, understanding and tried to help you as much as he can.
Actually can’t thanks Tony enough for all his help over the years and also recently after purchasing my new car.
120%customer service always from him.
Thanks again Tony

Regards
Davina

January 31, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Tony and the management team at Audi Aberdeen. We are delighted that your experience has been a positive one. Kind Regards John

Rated 1 out of 5 stars

Worst customer service ever

Worst customer service ever
Condescending staff member

February 7, 2026
Unprompted review
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good morning Scott,

Thank you very much for taking the time to leave us a review. We're sorry to see your 1-star rating. We always strive to provide a great experience and would appreciate the opportunity to learn more about what happened. Please feel free to contact us directly so we can make things right.

Kind regards

Rated 5 out of 5 stars

Barry Downie was amazing,couldn't do…

Barry Downie was amazing,couldn't do enough to help.Wish all salespersons were like him.Barry went out of his way to send me videos of the cars I was interested in and even came in on his day off to show me these cars as I was travelling from Dundee. Aberdeen Audi has a great selection of cars to choose from.

February 2, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Barry and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John

Rated 5 out of 5 stars

A happy returning customer

Very easy process to buy car, efficient and friendly staff. I am a returning customer and wouldn't hesitate to recommend them. Car delivered to home address too, very happy

January 26, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John

Rated 5 out of 5 stars

From the moment you enter staff are so…

From the moment you enter staff are so polite and take time to find out if you’re just looking in the showroom or require more assistance

January 31, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Great sales advice as always from Tony Bourne. Car delivered as promised and as agreed. 8th car from Aberdeen Audi and they consistently deliver as promised.

February 1, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Tony and the management team at Audi Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
John

Rated 5 out of 5 stars

Great service

Great service, friendly staff

February 1, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John

Rated 5 out of 5 stars

Gordon always seems to extract cash…

Gordon always seems to extract cash from my wallet

February 1, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John

Rated 5 out of 5 stars

Warren is top notch

Warren is top notch

January 31, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Warren and the management team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Very positive experience at Aberdeen Audi

Very friendly & knowledgable salesman , not in any way pushy . Gave me ample time to make my decision . Accompanied me , at my request , on my test drive as it was an awful day of weather & I was nervous about taking car out .

After purchasing the car I was kept up to date with its progress throughout til delivery at dealership. Admin staff member very courteous while arranging delivery date & went way beyond what she had to do to ensure I was happy with my selection of number plate . I appreciated that touch very much. On collection date, I had a good experience at handover with the Product Genius/Handover Specialist who took plenty time & patience with me . He explained all the controls, features & choices in the car very thoroughly. Overall I was very happy with my purchase of my new car.

January 24, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to the team at Audi Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Great service

Great service, very professional. No issues at all.

January 26, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Sales

Efficient and professional

January 17, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Excellent customer service from all at Aberdeen Audi

I was extremely well looked after from the start of my order right through to delivery of my new car and hand overon 24th January 2026 by Steve Ross and all the team at Aberdeen Audi. First Class customer service.

January 25, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Steve and the management team at Audi Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Efficient service in car purchase and…

Efficient service in car purchase and exchange. New car delivered quickly and handed over in a professional manner

January 25, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 4 out of 5 stars

An A5 worth the buying experience

Recently purchased a slightly used Avant A5, dealt with David Robertson who is just the most patient, detailed, customer- oriented professional, knowledgeable about the product (and honest enough if he does not know some). Pleasant experience indeed. Why only 4 stars? There is never a perfect score, just the highest before perfection.

January 19, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Alan and the management team at Audi Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Well looked after by Calvin when i…

Well looked after by Calvin when i enquired about the car and a swift deal was concluded, must have paid too much!!

January 2, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Doug.

Many thanks for your review and feedback, which I will ensure is passed on to Calvin and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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