We bought our new Audi Q3 from Aberdeen Audi, from start to finish Gordon Farmer was amazing, took the time to really turn my experience around, answered every question and is just a really genuine p... See more
Company replied
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We bought our new Audi Q3 from Aberdeen Audi, from start to finish Gordon Farmer was amazing, took the time to really turn my experience around, answered every question and is just a really genuine p... See more
Company replied
Just purchased my second A1 from Aberdeen Audi and recieved first class service again this time from Barry! He was honestly brilliant from start to finish nothing was any bother. My car also left with... See more
Company replied
Tony was very patient with what we required offered options and contacted us when suitable car options became available that he thought maybe suited. We bought the car without seeing it on his recom... See more
Company replied
Absolutely outstanding experience with John Clark Motor Group Audi! From start to finish, the whole process was smooth and professional. A huge thank you to Andrew and Barry, who could not have... See more
Company replied
Aberdeen Audi is part of the incredibly popular John Clark Motor Group, located just to the south of the city. Whether you are a new or returning customer, we are always happy to welcome you to our showroom on Abbotswell Road, in West Tullos. At our showroom we have a wide selection of New and Approved Used Audi cars for you to choose from and by visiting us today you can have a closer look at the models you are interested in. When you have made a decision, one of our staff members will be on-hand to organise a test drive for you. We also offer a range of aftersales support services that you can take advantage of throughout your Audi ownership. Whenever you need any help with your car we are here to make things as straightforward and stress-free as possible. With a fully-equipped, state-of-the-art servicing facility and MOT centre, we will make sure we get your Audi back on the road as quickly as possible. To find out more about Audi and the service John Clark can provide, come and visit us today.
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All Our Vehicles Are John Clark Approved

Balmoral Business Park, AB12 3JG, Aberdeen, Altens, United Kingdom
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Everything was handled well from the minute I walked in on Monday to picking up the car on Friday. Nothing more to say.

Reply from John Clark Motor Group - Aberdeen Audi
Great experience - very helpful and quick to respond to any questions I had.

Reply from John Clark Motor Group - Aberdeen Audi
The sales team could not have been more helpful.

Reply from John Clark Motor Group - Aberdeen Audi
Excellent Tony did an amazing job and made everything so easy. A big shout out to Tony

Reply from John Clark Motor Group - Aberdeen Audi
My sales advisor Tony Bourne at Aberdeen Audi always goes over and above to help, Tony talked me through everything and explained everything to me in detail. Iv dealt with Tony for over 10 years now and would never shop anywhere else he is honestly an asset to your company. Soo helpful, understanding and tried to help you as much as he can.
Actually can’t thanks Tony enough for all his help over the years and also recently after purchasing my new car.
120%customer service always from him.
Thanks again Tony
Regards
Davina

Reply from John Clark Motor Group - Aberdeen Audi
Worst customer service ever
Condescending staff member

Reply from John Clark Motor Group - Aberdeen Audi
Barry Downie was amazing,couldn't do enough to help.Wish all salespersons were like him.Barry went out of his way to send me videos of the cars I was interested in and even came in on his day off to show me these cars as I was travelling from Dundee. Aberdeen Audi has a great selection of cars to choose from.

Reply from John Clark Motor Group - Aberdeen Audi
Very easy process to buy car, efficient and friendly staff. I am a returning customer and wouldn't hesitate to recommend them. Car delivered to home address too, very happy

Reply from John Clark Motor Group - Aberdeen Audi
From the moment you enter staff are so polite and take time to find out if you’re just looking in the showroom or require more assistance

Reply from John Clark Motor Group - Aberdeen Audi
Excellent customer service. Great sales advice as always from Tony Bourne. Car delivered as promised and as agreed. 8th car from Aberdeen Audi and they consistently deliver as promised.

Reply from John Clark Motor Group - Aberdeen Audi

Reply from John Clark Motor Group - Aberdeen Audi
Gordon always seems to extract cash from my wallet

Reply from John Clark Motor Group - Aberdeen Audi

Reply from John Clark Motor Group - Aberdeen Audi
Very friendly & knowledgable salesman , not in any way pushy . Gave me ample time to make my decision . Accompanied me , at my request , on my test drive as it was an awful day of weather & I was nervous about taking car out .
After purchasing the car I was kept up to date with its progress throughout til delivery at dealership. Admin staff member very courteous while arranging delivery date & went way beyond what she had to do to ensure I was happy with my selection of number plate . I appreciated that touch very much. On collection date, I had a good experience at handover with the Product Genius/Handover Specialist who took plenty time & patience with me . He explained all the controls, features & choices in the car very thoroughly. Overall I was very happy with my purchase of my new car.

Reply from John Clark Motor Group - Aberdeen Audi

Reply from John Clark Motor Group - Aberdeen Audi
I was extremely well looked after from the start of my order right through to delivery of my new car and hand overon 24th January 2026 by Steve Ross and all the team at Aberdeen Audi. First Class customer service.

Reply from John Clark Motor Group - Aberdeen Audi
Efficient service in car purchase and exchange. New car delivered quickly and handed over in a professional manner

Reply from John Clark Motor Group - Aberdeen Audi
Recently purchased a slightly used Avant A5, dealt with David Robertson who is just the most patient, detailed, customer- oriented professional, knowledgeable about the product (and honest enough if he does not know some). Pleasant experience indeed. Why only 4 stars? There is never a perfect score, just the highest before perfection.

Reply from John Clark Motor Group - Aberdeen Audi
Well looked after by Calvin when i enquired about the car and a swift deal was concluded, must have paid too much!!

Reply from John Clark Motor Group - Aberdeen Audi
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