The salesman Barry Downie was helpful, direct and patient. We were extremely pleased with the way he answered our questions, handled our trade in and set us up with our new car.
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The salesman Barry Downie was helpful, direct and patient. We were extremely pleased with the way he answered our questions, handled our trade in and set us up with our new car.
Company replied
Absolutely outstanding experience with John Clark Motor Group Audi! From start to finish, the whole process was smooth and professional. A huge thank you to Andrew and Barry, who could not have... See more
Company replied
Tony was very patient with what we required offered options and contacted us when suitable car options became available that he thought maybe suited. We bought the car without seeing it on his recom... See more
Company replied
Absolutely outstanding experience with John Clark Motor Group Audi! From start to finish, the whole process was smooth and professional. A huge thank you to Barry and Andrew, who could not have... See more
Aberdeen Audi is part of the incredibly popular John Clark Motor Group, located just to the south of the city. Whether you are a new or returning customer, we are always happy to welcome you to our showroom on Abbotswell Road, in West Tullos. At our showroom we have a wide selection of New and Approved Used Audi cars for you to choose from and by visiting us today you can have a closer look at the models you are interested in. When you have made a decision, one of our staff members will be on-hand to organise a test drive for you. We also offer a range of aftersales support services that you can take advantage of throughout your Audi ownership. Whenever you need any help with your car we are here to make things as straightforward and stress-free as possible. With a fully-equipped, state-of-the-art servicing facility and MOT centre, we will make sure we get your Audi back on the road as quickly as possible. To find out more about Audi and the service John Clark can provide, come and visit us today.
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All Our Vehicles Are John Clark Approved

Balmoral Business Park, AB12 3JG, Aberdeen, Altens, United Kingdom
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The salesman Barry Downie was helpful, direct and patient. We were extremely pleased with the way he answered our questions, handled our trade in and set us up with our new car.

Reply from John Clark Motor Group - Aberdeen Audi
Fantastic from start to finish, above and beyond service from Barry, Craig and Mark, they made the purchase of my new vehicle a pleasant experience, even delivered it to my door , cant ask for any better, I 100% will be back for my next vehicle!

Reply from John Clark Motor Group - Aberdeen Audi
Poor sales services!!! Went into the showroom wanting to purchase a car for my daughter but literally got no service!! Left waiting for ages!! Finally a salesman asked if we needed help and we told him that we would like to reserve the car, but we were dealing with the other salesman to start off with. We were left waiting for another 20 mins !! And we literally left and said to contact my husband regarding the reservation. Took a bloody long time to sort out the documents!! It’s just bloody inefficient to me!!
Following up on my previous review regarding Audi Aberdeen charging thousands of pounds for unperformed work:
I have now officially commissioned an independent investigation, which is currently being carried out by a specialized, independent garage. Once completed, the full results—including the exact price discrepancies and every single item Audi Aberdeen wrongfully charged me for—will be made entirely public.
Furthermore, I am currently compiling all supporting evidence of these malpractices. Every single estimate, video footage, invoice, and piece of correspondence will be handed over to prominent automotive content creators and consumer watchdog influencers active within the UK and international automotive sectors.
John Clark Aberdeen
Unhelpful, unfriendly and unprofessional! Proposing work that has just been carried out and double charging work that they say has been carried out. I can honestly say that customer service is never heard of here. Avoid this dealership, there are far better places to go where you don't feel scammed.
The transaction was smooth, easy, and very convenient. The staff (Clara)were extremely accommodating and helpful throughout the process. Definitely the best service I’ve experienced here in Aberdeen

Reply from John Clark Motor Group - Aberdeen Audi

Reply from John Clark Motor Group - Aberdeen Audi
Excellent customer service as always. Smooth transition, great communication. Dhruv is excellent. Thank you

Reply from John Clark Motor Group - Aberdeen Audi
Absolutely outstanding experience with John Clark Motor Group Audi! From start to finish, the whole process was smooth and professional.
A huge thank you to Andrew and Barry, who could not have made everything any easier. They were both incredibly helpful, patient, and always happy to answer any questions I had - nothing ever felt like too much trouble. They kept me updated throughout, explained everything clearly, and made the entire experience feel really straightforward and stress-free.
I would 100% recommend John Clark Audi to anyone, especially if you get Andrew and Barry helping you. Thank you again!

Reply from John Clark Motor Group - Aberdeen Audi
Warren was excellent throughout our Audi experience
He couldn’t have done anymore
All round good guy

Reply from John Clark Motor Group - Aberdeen Audi
We were treated well from the moment we arrived. The pick up went smoothly and quickly.

Reply from John Clark Motor Group - Aberdeen Audi
All round first class experience in getting my new car from Aberdeen Audi.
Big thanks to Gordon Rough and his colleagues for ensuring a smooth and seamless transaction and helping me as much as they could in getting a deal I was happy with.
Great team and great service.

Reply from John Clark Motor Group - Aberdeen Audi
Calvin and Ciaren were fantastic throughout the sale process. Professional, engaging and lots of communication. It’s also abundantly clear that the Aberdeen branch is working well as a team as every interaction across the team was excellent, friendly and professional.

Reply from John Clark Motor Group - Aberdeen Audi
Spent time to explain the use of the vehicle & finance options.

Reply from John Clark Motor Group - Aberdeen Audi
Craig at Aberdeen Audi has been absolutely brilliant. Kept me updated throughout and got everything sorted quickly - really can't fault him. Great guy to deal with, wouldn't hesitate to recommend!

Reply from John Clark Motor Group - Aberdeen Audi
The sales person David was very helpfull in all aspect of the purchase including all necessary form filling ,registering etc.

Reply from John Clark Motor Group - Aberdeen Audi

Reply from John Clark Motor Group - Aberdeen Audi
Gordon the salesman was great helped me choose the right model for me and kept in touch throughout the process .

Reply from John Clark Motor Group - Aberdeen Audi
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