John Clark Motor Group - Aberdeen Audi Reviews 

1,548
TrustScore 4.5 out of 5

4.7

Balmoral Business Park, AB12 3JG Aberdeen, Altens, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The salesman Barry Downie was helpful, direct and patient. We were extremely pleased with the way he answered our questions, handled our trade in and set us up with our new car.

Company replied

Rated 5 out of 5 stars

Absolutely outstanding experience with John Clark Motor Group Audi! From start to finish, the whole process was smooth and professional. A huge thank you to Andrew and Barry, who could not have... See more

Company replied

Rated 5 out of 5 stars

Tony was very patient with what we required offered options and contacted us when suitable car options became available that he thought maybe suited. We bought the car without seeing it on his recom... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding experience with John Clark Motor Group Audi! From start to finish, the whole process was smooth and professional. A huge thank you to Barry and Andrew, who could not have... See more


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Aberdeen Audi is part of the incredibly popular John Clark Motor Group, located just to the south of the city. Whether you are a new or returning customer, we are always happy to welcome you to our showroom on Abbotswell Road, in West Tullos. At our showroom we have a wide selection of New and Approved Used Audi cars for you to choose from and by visiting us today you can have a closer look at the models you are interested in. When you have made a decision, one of our staff members will be on-hand to organise a test drive for you. We also offer a range of aftersales support services that you can take advantage of throughout your Audi ownership. Whenever you need any help with your car we are here to make things as straightforward and stress-free as possible. With a fully-equipped, state-of-the-art servicing facility and MOT centre, we will make sure we get your Audi back on the road as quickly as possible. To find out more about Audi and the service John Clark can provide, come and visit us today.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Balmoral Business Park, AB12 3JG, Aberdeen, Altens, United Kingdom

  • 01224 400500

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,548)

2,631 reviews in the last 12 months

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Rated 5 out of 5 stars

The salesman Barry Downie was helpful

The salesman Barry Downie was helpful, direct and patient. We were extremely pleased with the way he answered our questions, handled our trade in and set us up with our new car.

May 28, 2026
Unprompted review
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Thank you for the 5-star review, Drew!

We're delighted to hear you had such a positive experience with Aberdeen Audi.

It's fantastic to know Barry Downie provided helpful, direct and patient support throughout your journey. We're pleased he was able to answer all of your questions clearly, assist with your part exchange and ensure everything was in place for the handover of your new car.

Providing a straightforward and professional experience is exactly what we strive for, so your feedback will mean a great deal to Barry and the wider team.

Thank you for taking the time to share your kind words with us. We hope you enjoy your new vehicle and look forward to welcoming you back in the future!

Lesley

Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish, above and beyond service from Barry, Craig and Mark, they made the purchase of my new vehicle a pleasant experience, even delivered it to my door , cant ask for any better, I 100% will be back for my next vehicle!

May 29, 2026
Unprompted review
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Thank you for the 5-star review, Colin!

We're delighted to hear you had such a fantastic experience with Aberdeen Audi from start to finish.

It's wonderful to know Barry, Craig and Mark went above and beyond to make the purchase of your new vehicle such an enjoyable and hassle-free experience. We're especially pleased that the home delivery service helped make the handover even more convenient for you.

We'll be sure to pass your kind words on to Barry, Craig and Mark. We hope you enjoy every mile in your new vehicle and look forward to welcoming you back when it's time for your next one!

Lesley

Rated 1 out of 5 stars

Poor sales services and communication!!

Poor sales services!!! Went into the showroom wanting to purchase a car for my daughter but literally got no service!! Left waiting for ages!! Finally a salesman asked if we needed help and we told him that we would like to reserve the car, but we were dealing with the other salesman to start off with. We were left waiting for another 20 mins !! And we literally left and said to contact my husband regarding the reservation. Took a bloody long time to sort out the documents!! It’s just bloody inefficient to me!!

June 6, 2026
Unprompted review
Rated 1 out of 5 stars

Following up on my previous review…

Following up on my previous review regarding Audi Aberdeen charging thousands of pounds for unperformed work:

​I have now officially commissioned an independent investigation, which is currently being carried out by a specialized, independent garage. Once completed, the full results—including the exact price discrepancies and every single item Audi Aberdeen wrongfully charged me for—will be made entirely public.

​Furthermore, I am currently compiling all supporting evidence of these malpractices. Every single estimate, video footage, invoice, and piece of correspondence will be handed over to prominent automotive content creators and consumer watchdog influencers active within the UK and international automotive sectors.

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

John Clark Aberdeen

John Clark Aberdeen
Unhelpful, unfriendly and unprofessional! Proposing work that has just been carried out and double charging work that they say has been carried out. I can honestly say that customer service is never heard of here. Avoid this dealership, there are far better places to go where you don't feel scammed.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

The transaction was smooth

The transaction was smooth, easy, and very convenient. The staff (Clara)were extremely accommodating and helpful throughout the process. Definitely the best service I’ve experienced here in Aberdeen

May 15, 2026
Unprompted review
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Thank you for the 5-star review! We're delighted to hear your experience with Aberdeen Audi was smooth, easy and convenient from start to finish.

It’s wonderful to know Clara was so accommodating and helpful throughout the process, helping make everything straightforward and enjoyable for you. Your comments about receiving the best service you’ve experienced in Aberdeen really mean a lot to the whole team.

Thank you again for taking the time to share your feedback with us, and we hope you enjoy your new car!

Lesley

Rated 5 out of 5 stars

Purchase of new Audi A1

First class service.

April 19, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Thank you for the 5-star review, Mr Clark! We're delighted to hear you received first class service during the purchase of your new Audi A1 from Aberdeen Audi.

We really appreciate your kind words and thank you for taking the time to share your feedback with us. We hope you enjoy every mile in your new Audi A1!

Lesley

Rated 5 out of 5 stars

Excellent customer service as always

Excellent customer service as always. Smooth transition, great communication. Dhruv is excellent. Thank you

April 18, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Thank you for the fantastic 5-star review, Mrs Bodrell! We're delighted to hear you received excellent customer service once again from the team at Aberdeen Audi.

It’s wonderful to know the whole process was smooth, with great communication throughout, and that Dhruv provided such excellent support.

We really appreciate your continued support and kind words. Thank you again for choosing Aberdeen Audi!

Lesley

Rated 5 out of 5 stars

Absolutely outstanding experience with…

Absolutely outstanding experience with John Clark Motor Group Audi! From start to finish, the whole process was smooth and professional.

A huge thank you to Andrew and Barry, who could not have made everything any easier. They were both incredibly helpful, patient, and always happy to answer any questions I had - nothing ever felt like too much trouble. They kept me updated throughout, explained everything clearly, and made the entire experience feel really straightforward and stress-free.

I would 100% recommend John Clark Audi to anyone, especially if you get Andrew and Barry helping you. Thank you again!

April 3, 2026
Unprompted review
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Thank you for the fantastic 5-star review, Ava! We're delighted to hear you had such an outstanding experience with Aberdeen Audi from start to finish.

It’s wonderful to know Andrew and Barry made the whole process smooth, professional and stress free for you.

We’re especially pleased to hear they were so helpful, patient and always happy to answer your questions, while keeping you fully updated throughout. Your kind words and recommendation really mean a lot to the whole team.

Thank you again for choosing Aberdeen Audi, and we hope you enjoy your new car!

Lesley

Rated 5 out of 5 stars

No bullshit

No bullshit. Just real.

April 19, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Warren was excellent throughout our…

Warren was excellent throughout our Audi experience
He couldn’t have done anymore
All round good guy

April 18, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Warren and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

We were treated well from the moment we…

We were treated well from the moment we arrived. The pick up went smoothly and quickly.

April 15, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

New car Experience

All round first class experience in getting my new car from Aberdeen Audi.
Big thanks to Gordon Rough and his colleagues for ensuring a smooth and seamless transaction and helping me as much as they could in getting a deal I was happy with.
Great team and great service.

April 13, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Professional Team

Calvin and Ciaren were fantastic throughout the sale process. Professional, engaging and lots of communication. It’s also abundantly clear that the Aberdeen branch is working well as a team as every interaction across the team was excellent, friendly and professional.

January 2, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Calvin, Ciaran and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Spent time to explain the use of the…

Spent time to explain the use of the vehicle & finance options.

April 2, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Craig at Aberdeen Audi was brilliant…

Craig at Aberdeen Audi has been absolutely brilliant. Kept me updated throughout and got everything sorted quickly - really can't fault him. Great guy to deal with, wouldn't hesitate to recommend!

April 8, 2026
Unprompted review
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Craig and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

The sales person David was very…

The sales person David was very helpfull in all aspect of the purchase including all necessary form filling ,registering etc.

April 2, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Very professional

Very professional

April 2, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Good service

Good service. Knowledgeable staff. No pressure to buy. Easy to deal with.

April 2, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Gordon the salesman was great helped me…

Gordon the salesman was great helped me choose the right model for me and kept in touch throughout the process .

March 29, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

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