John Clark Motor Group - Aberdeen Audi Reviews 

1,551
TrustScore 4.5 out of 5

4.7

Balmoral Business Park, AB12 3JG Aberdeen, Altens, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We bought our new Audi Q3 from Aberdeen Audi, from start to finish Gordon Farmer was amazing, took the time to really turn my experience around, answered every question and is just a really genuine p... See more

Company replied

Rated 5 out of 5 stars

Just purchased my second A1 from Aberdeen Audi and recieved first class service again this time from Barry! He was honestly brilliant from start to finish nothing was any bother. My car also left with... See more

Company replied

Rated 5 out of 5 stars

Tony was very patient with what we required offered options and contacted us when suitable car options became available that he thought maybe suited. We bought the car without seeing it on his recom... See more

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Rated 5 out of 5 stars

Absolutely outstanding experience with John Clark Motor Group Audi! From start to finish, the whole process was smooth and professional. A huge thank you to Andrew and Barry, who could not have... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Aberdeen Audi is part of the incredibly popular John Clark Motor Group, located just to the south of the city. Whether you are a new or returning customer, we are always happy to welcome you to our showroom on Abbotswell Road, in West Tullos. At our showroom we have a wide selection of New and Approved Used Audi cars for you to choose from and by visiting us today you can have a closer look at the models you are interested in. When you have made a decision, one of our staff members will be on-hand to organise a test drive for you. We also offer a range of aftersales support services that you can take advantage of throughout your Audi ownership. Whenever you need any help with your car we are here to make things as straightforward and stress-free as possible. With a fully-equipped, state-of-the-art servicing facility and MOT centre, we will make sure we get your Audi back on the road as quickly as possible. To find out more about Audi and the service John Clark can provide, come and visit us today.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Balmoral Business Park, AB12 3JG, Aberdeen, Altens, United Kingdom

  • 01224 400500

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,551)

2,441 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional

Very professional

April 2, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Good service

Good service. Knowledgeable staff. No pressure to buy. Easy to deal with.

April 2, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Gordon the salesman was great helped me…

Gordon the salesman was great helped me choose the right model for me and kept in touch throughout the process .

March 29, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

New audi A3 plug-in hybrid

Easy sale of my old car with excellent price offered for new one

April 2, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

5 star service

Pleasure to deal with. Very efficient service from start to finish. Special shout out to Barry Downie. Pleasant, helpful, knowledgeable and supportive. Well done Audi Team.

April 2, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Barry and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

No pressure

Would definitely buy from Aberdeen Audi again.
Never did we feel under pressure to buy anything.
Staff were very friendly & professional

April 2, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Absolutely outstanding experience with…

Absolutely outstanding experience with John Clark Motor Group Audi! From start to finish, the whole process was smooth and professional.

A huge thank you to Barry and Andrew, who could not have made everything any easier. They were both incredibly helpful, patient, and always happy to answer any questions I had - nothing ever felt like too much trouble. They kept me updated throughout, explained everything clearly, and made the entire experience feel really straightforward and stress-free.

I would 100% recommend John Clark Audi to anyone, especially if you get Barry and Andrew helping you. Thank you again!

April 2, 2026
Rated 5 out of 5 stars

Very friendly & very helpful staff

Very friendly & very helpful staff. Everything was explained to me in great detail, so I understood completely.
Dhruv is who I having been dealing with & I could not fault him. He has excellent customer service & very knowledgeable. Nothing is too much effort for him.

April 2, 2026
Rated 5 out of 5 stars

Staff were very professional

Staff were very professional, patient and very helpful in particular Alastair and Andy. Took time to explain everything, made the whole experience very easy.

April 2, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Alastair, Andy and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Helpful and informative staff.

Helpful and informative staff, kept me up to date on when vehicle would be arriving. Excellent technical run through on vehicle before driving away. On the whole first class customer service. This is my second new car from yourselves and I'm sure we'll be back.
Thank you.

March 31, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Barry Downie was a 1st class seles rep…

Barry Downie was efficent and very helpful, offering me a good trade in for my tidy low miles car. Its was stessfree. He kept intouch and the handover was great getting my phone set up and making sure i understood the functions etc

April 2, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Barry and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Aberdeen Audi is powered by the highest…

Aberdeen Audi is powered by the highest calibre of people. Absolutely people centric being their key focus, I cannot begin to praise the team and the service I have encountered over the last period of time.
They have provided me with respect, honesty, transparency at all times and for that reason I cannot fathom why I would ever ever buy a vehicle from anyone else. I have dealt with many people in the dealership from service to sales and they have blown me away consistently and at every encounter. Specific thanks to Scott, Steve, Ciaran, Jenni, David, Rhona & Clara for constantly striving way over and above all the time for me and getting me into my new vehicle. I cannot recommend them highly enough or thank them enough. Absolutely incredible.

April 1, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Scott, Steve, Ciaran, Jenni, David, Rhona, Clara and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

1st class service

1st class service

April 1, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Very nice salesman everybody is so…

Very nice salesman everybody is so friendly .
Never felt pressured into buying a car .

March 24, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

couldn't have been more helpful

couldn't have been more helpful
Dhruv, Scott and "the Boss" are the best

March 24, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Dhruv, Scott and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Salesman

Great service. Gordon Rough was a pleasure to deal with

March 27, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Welcoming environment with professional…

Welcoming environment with professional and competent staff at all levels.
Great personal service from sales executive.

March 29, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

New S5 Avant

Excellent service. Kept updated through the whole new car process. All online documentation very easy to follow. Staff always friendly.

March 29, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Fantastic service from tonny and the…

Fantastic service from tonny and the team . Always good to deal with

March 29, 2026
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Tony and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 1 out of 5 stars

Avoid!

Avoid!
They offered me £15K less than the market value of my car compared to another main dealer!
Absolutely ridiculous not to mention pressure selling tactics!

March 27, 2026
Unprompted review
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good morning Salim,

Thank you for taking the time to leave a review, and we’re sorry to hear about your experience. We’ve looked into this, but we’re unable to find any record of your visit or valuation in our system. We’d really appreciate the opportunity to understand what happened and ensure this feedback is directed to the right place.

Our valuations are based on live market data and the specific condition of each vehicle, and we never encourage pressure-selling tactics of any kind. If you believe this relates to us, please get in touch with our team so we can investigate fully and address any concerns.
You can reach us directly at jcmg@john-clark.co.uk or on 01224 400500, and we’ll be more than happy to help.

Kind regards,

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