John Clark Motor Group - BMW Aberdeen Reviews 

1,220
TrustScore 4.5 out of 5

4.7

Wellington Road, AB12 3EW Aberdeen, Altens, GB


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Rated 5 out of 5 stars

I had an excellent experience with this BMW dealership. The attention to detail was outstanding — they delivered the exact specifications I wanted, and the entire process was seamless from start to... See more

Company replied

Rated 5 out of 5 stars

We needed to upgrade our car and Steven was helpful, and professional but with a friendly demeanor. We never felt in any way pressured into purchasing. We were just looking at that point, but ended up... See more

Company replied

Rated 5 out of 5 stars

The Person ( Jacky Chan) who we delt with was excellent. He went through everything with us and explained all we needed. We had alternative offers from other dealers however Jacky's approach and pleas... See more

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Rated 5 out of 5 stars

We saw a car online and made a telephone enquiry. Rhianna dealt with us and was nothing short of perfect in the way she treated us. She made the whole experience straightforward and a pleasure. Even t... See more

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Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

As an official BMW franchise dealer, John Clark BMW in Aberdeen is the only place to come if you are looking for high-quality cars at affordable prices. Located on Wellington Road, West Tullos, we are just a ten-minute drive from the A90, easily accessible from anywhere in the East of Scotland. At our showroom we have the full range of new BMW cars including the BMW i3 and BMW i8 electric cars for you to choose from as well as a wide selection of Approved Used cars. Contact us today to learn more or visit us today to get a closer look at our current stock and organise a test drive. Our state-of-the-art facilities are in place to help you look after your car throughout your ownership. The BMW approved bodyshop on-site is fully equipped to deal with minor or major issues, meaning we can get you back on the road as quickly as possible. Contact us today and learn more about the services we offer. Come and visit us today to begin your BMW experience.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Wellington Road, AB12 3EW, Aberdeen, Altens, United Kingdom

  • 01224 335577

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,220)

2,019 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service, 10/10 👌

Arturs was excellent throughout the process. I had a bit of a turbulent journey getting from Leeds to Aberdeen due to the heavy weather. This however didn’t affect anything really. Perfect service and would highly recommend. Really happy with my new car, it’s exactly what I wanted and was worth the effort of my journey. Thanks Arturs, if I lived closer, I would definitely be coming back in a few years time. 👍

January 6, 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Arturs and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Purchase of M340i

Great service from Matthew

January 2, 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish.

Seamless, informed process throughout

January 2, 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

An easy process

Matthew Jarvis made the experience of buying our car very straightforward. He was committed to making a deal with us including a competitive valuation for our existing car, and he explained the process very clearly at every stage.

December 31, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the management team at BMW Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Lisa

Rated 5 out of 5 stars

Very good

Very good, easy and efficient

December 29, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Professional and Friendly

From the first phone call to enquire about the car, to all the follow ups in between, the service was faultless.

December 20, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Ellen.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Perfect service

All procedure is easy and employees did great support during that period

December 24, 2025
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Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Gulputa.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Got me the car I wanted in time for Xmas

Found me the spec of the car I wanted in another BMW dealership & ensured it arrived in Aberdeen for Xmas. Great customer service from the whole team but especially Cameron, who took great care of us from start to finish

December 26, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, David.

Many thanks for your review and feedback, which I will ensure is passed on to Cameron and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Yet another X3 from Nick Garvie

Yet another X3 from Nick Garvie. Perfect service as usual. 10/10 for the whole package.

December 20, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Fergus.

Many thanks for your review and feedback, which I will ensure is passed on to Nick and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent service from Daniel Bianco

Excellent service from Daniel Bianco, the sales executive, all the way through the process of buying my vehicle. He was extremely knowledgeable and made the whole process easy, He spent the time to understand my requirements and made the hand over when I collected my vehicle painless and he took the time to explain the operation of the vehicle.

December 21, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Donald.

Many thanks for your review and feedback, which I will ensure is passed on to Daniel and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 4 out of 5 stars

Dan was brilliant

Dan was brilliant. Couldn't have been more helpful through the course of purchasing my new car.

December 19, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Scott.

Many thanks for your review and feedback, which I will ensure is passed on to Dan and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Used Car Review

We dealt with Nick Garvie regarding our new x5 and prior to collecting had a few things we wanted sorted. Nick kept in contact with updates regularly & was always on hand to deal with any queries/questions we had.

When we went to collect our new car we found out the air condition unit had a leak however we were able to take our car home & John Clark arranged for a courtesy car to be driven down to us (2 hours away). They collected our car by the time they advised & then returned our car after this was fixed within a week. Again communication was great.

5 star service from everyone we dealt with.

December 5, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Nick and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Changing Car

Nick is really easy to deal with. First class salesman who knows his products. Everything went smoothly.

December 20, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Stephen.

Many thanks for your review and feedback, which I will ensure is passed on to Nick and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Very happy with the service I received…

Very happy with the service I received from the start to the finish of the buying process. Nothing was too much trouble for Nick.

December 18, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Karen.

Many thanks for your review and feedback, which I will ensure is passed on to Nick and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

exceptional staff

Matthew, Andy and James were exceptional. From initial purchase of the vehicle, explaining the process, handover and after sales care.

Extremely professional, approachable and knowledgeable. No topic or question was a problem to answer or follow up on.

Based on this, we will certainly recommend Arnold Clarke BMW to others

December 16, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Matthew, Andy, James, and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Daniel was absolutely first class and…

Daniel was absolutely first class and couldn’t do enough to offer us support when buying our new BMW X1.

December 14, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Daniel and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Just got my 3rd car from John Clark BMW…

Just got my 3rd car from John Clark BMW Aberdeen, service was excellent as always. Easy to complete most parts of the sale process via online forms so not much to do in the handover. Nick is always so helpful and explains everything you need to know about the new car in detail and nothing is a problem for them.

December 5, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Nick and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

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