We needed to upgrade our car and Steven was helpful, and professional but with a friendly demeanor. We never felt in any way pressured into purchasing. We were just looking at that point, but ended up... See more
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The Person ( Jacky Chan) who we delt with was excellent. He went through everything with us and explained all we needed. We had alternative offers from other dealers however Jacky's approach and pleas... See more
Company replied
We saw a car online and made a telephone enquiry. Rhianna dealt with us and was nothing short of perfect in the way she treated us. She made the whole experience straightforward and a pleasure. Even t... See more
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We dealt with Nick Garvie regarding our new x5 and prior to collecting had a few things we wanted sorted. Nick kept in contact with updates regularly & was always on hand to deal with any querie... See more
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Company details
- Car Dealer
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Motorcycle Dealer
- Used Car Dealer
Written by the company
As an official BMW franchise dealer, John Clark BMW in Aberdeen is the only place to come if you are looking for high-quality cars at affordable prices. Located on Wellington Road, West Tullos, we are just a ten-minute drive from the A90, easily accessible from anywhere in the East of Scotland. At our showroom we have the full range of new BMW cars including the BMW i3 and BMW i8 electric cars for you to choose from as well as a wide selection of Approved Used cars. Contact us today to learn more or visit us today to get a closer look at our current stock and organise a test drive. Our state-of-the-art facilities are in place to help you look after your car throughout your ownership. The BMW approved bodyshop on-site is fully equipped to deal with minor or major issues, meaning we can get you back on the road as quickly as possible. Contact us today and learn more about the services we offer. Come and visit us today to begin your BMW experience.
John Clark Motor Group
Written by the company
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Contact info
Wellington Road, AB12 3EW, Aberdeen, Altens, United Kingdom
- 01224 335577
4.8
Excellent
1K reviews
Asks customers to review
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Horrible Customer Service
Horrible Customer Service, in Feb 26 I purchased a 2 Series from the BMW Approved Used selection on a 71 plate with only 32k miles on it and has had 2 x drivetrain faults going into Limp mode both times and supplied with faulty paintwork (lacquer peeling) in the first 4 months. Had a Heat Transmission Module and a Waste Gate Actuator for the Turbo replaced.
I formally rejected the car for a full refund due to poor reliability and they have rejected this citing they have fixed it under warranty and the Sales manager stated " BMW’s are one of the most reliable cars on the market" - Just not this one!!
The Dealer Principal backed their decision and I've taken it to the Motor Ombudsman - they have advised it will be SIX MONTHS to look at my claim.
I'm sure the Dealership knows the game and hopes i will have gone away by then. Please beware that with this dealership they take no accountability for a faulty car while the client has a car they no longer can rely on!
July 23, 2026
Unprompted review
May use AI-assist with repliesRead more
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We needed to upgrade our car and Steven…
We needed to upgrade our car and Steven was helpful, and professional but with a friendly demeanor. We never felt in any way pressured into purchasing. We were just looking at that point, but ended up buying the same day. Thankyou Steven.
July 13, 2026
Unprompted review
Reply from John Clark Motor Group - BMW Aberdeen
Thank you for the 5-star review, Pauline!
We're delighted to hear you had such a positive experience with John Clark BMW Aberdeen.
Thank you for taking the time to share your feedback and for recognising Steven's efforts. We'll be sure to pass your kind words on to him. We hope you enjoy your new BMW and look forward to welcoming you back in the future
Lesley
I have used JCMG (BMW) for a lot of…
I have used JCMG (BMW) for a lot of years previously for new cars, but this was my 1st used car from them. My little niggle, was that I didn't take the BMW finance which they seemed to take a little umbrage at, and at the last minute offered a "deal" to entice me. Why not offer the best deal from the outset?
Regardless, I would use JCMG (BMW) again without hesitation.
March 1, 2026
Excellent Service
The level of professionalism, personal touch and patient walk through from point of first contact to collection of the car was simply brilliant. Arthur, my contact, was patient, knowledgeable and wonderful, guiding through every stage. I highly recommend this dealership.
June 29, 2026
Unprompted review
Reply from John Clark Motor Group - BMW Aberdeen
Thank you for the 5-star review, Mr Onifade!
We're delighted to hear you had such an excellent experience with John Clark BMW Aberdeen.
It's wonderful to know Arthur provided such a professional, knowledgeable and patient service throughout your journey, from your first enquiry right through to collecting your new car.
Thank you for taking the time to share your feedback and for your recommendation. We'll be sure to pass your kind words on to Arthur, who will be delighted to receive them. We hope you enjoy many happy miles in your new BMW, and we look forward to welcoming you back in the future!
Lesley
Positive review
Dealt with Rhianna, she was very helpful in getting the purchase of my new car. Very happy. Thank you
June 4, 2026
Unprompted review
Reply from John Clark Motor Group - BMW Aberdeen
Thank you for the 5-star review, Daniel!
We're delighted to hear you had such a positive experience with John Clark BMW Aberdeen.
It's wonderful to know Rhianna was so helpful throughout the purchase of your new car and made the process a positive one for you. Providing friendly, professional service is exactly what we strive for, so your feedback will mean a great deal to her.
Thank you for taking the time to share your kind words with us. We'll be sure to pass them on to Rhianna. We hope you enjoy your new car and look forward to welcoming you back in the future!
Lesley
We went the extra mile to get our BMW i3
We bought a BMW i3 in December 2025. It has been marvellous. We bought it from John Clark in Aberdeen. We dealt with Adam Milne who was very professional and courteous and made the process very straightforward. We drove it back to Greater London without any dramas. A lovely car and a lovely dealership. We certainly went the extra mile to collect it ! We've now had it more than 6 months and it is a lovely city car that can take you on longer breaks without any range anxiety issues. We have christened the car Dumbo as my wife got me a Dumbo soft toy to put on the dashboard. I like being able to squeeze Dumbo into tight spots that SUVs can't manage !
December 1, 2025
Reply from John Clark Motor Group - BMW Aberdeen
Thank you for the 5-star review, Richard!
We're delighted to hear you're still enjoying your BMW i3 more than six months after collecting it from John Clark BMW Aberdeen.
It's wonderful to know Adam Milne made the purchase process straightforward and enjoyable, providing the professional and courteous service we strive to deliver. We especially love hearing that the journey back to Greater London was completed without any dramas and helped confirm you'd chosen the right car.
"Dumbo" sounds like the perfect name for your i3! We're pleased to hear the car has proven itself both as an ideal city car and a capable companion for longer journeys, giving you the confidence to travel without range concerns.
Thank you for taking the time to share such a thoughtful update on your ownership experience. Your comments will mean a great deal to Adam and the team. We wish you and Dumbo many more happy miles ahead and hope to welcome you back to John Clark BMW Aberdeen in the future!
Lesley
The staff we met were all very helpful
The staff we met were all very helpful, informative and were able to provide us with all the information we required to purchase our new BMW X3. In particular Cameron Hadden our Sales Person was excellent to deal with throughout the process.
April 28, 2026
Unprompted review
Reply from John Clark Motor Group - BMW Aberdeen
Thank you for the 5-star review, Jim! We're delighted to hear the team at John Clark BMW Aberdeen were so helpful and informative throughout your purchase experience.
We’re pleased the staff were able to provide all the information you needed to help you confidently choose your new BMW X3. A special thank you as well for recognising Cameron Hadden, who will be delighted to hear your kind comments about the excellent service he provided throughout the process.
Thank you again for choosing John Clark BMW Aberdeen, and we hope you enjoy every mile in your new X3!
Lesley
Recently had great customer service…
Recently purchased a new one series at the Aberdeen branch and had great customer service from Jacky. He was very helpful throughout the whole process and made the experience very easy and enjoyable.
April 20, 2026
Unprompted review
Reply from John Clark Motor Group - BMW Aberdeen
Thank you for the 5-star review, Cameron! We're delighted to hear you had such a positive experience purchasing your new BMW 1 Series from John Clark BMW Aberdeen.
We are glad to hear Jacky provided great customer service throughout the whole process and helped make everything feel easy and enjoyable for you. Your kind words about his helpful approach are greatly appreciated.
Thank you again for choosing John Clark BMW Aberdeen, and we hope you enjoy every mile in your new 1 Series!
Lesley
Great service and assistance from…
Great service and assistance from Cameron. He took a lot of time with us to ensure we had all the information we needed before the final decision to purchase
April 15, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Thank you for the 5-star review, Richard! We're delighted to hear you received great service and assistance from Cameron at John Clark BMW Aberdeen.
We are pleased he took the time to ensure you had all the information you needed before making your final decision, helping you feel confident and comfortable throughout the process.
We really appreciate your kind words and thank you for taking the time to share your feedback with us!
Lesley
Professional and Friendly Service
I would like to thank Daniel Bianco and the team at John Clark Aberdeen for the efficient, professional and friendly service in the recent purchase of my new M5 Touring.
April 10, 2026
Unprompted review
Reply from John Clark Motor Group - BMW Aberdeen
Thank you for the 5-star review, Steven! We're delighted to hear you received efficient, professional and friendly service from Daniel Bianco and the team at John Clark BMW Aberdeen
during the purchase of your new BMW M5 Touring.
We really appreciate your kind words and thank you for taking the time to share your experience. We hope you enjoy every mile in your new M5 Touring!
Lesley
Great deal and quick process from…
Great deal and quick process from reservation to actual handover.
Car as described with no issues.
Cameron Hedden very helpful during process through to handover.
April 19, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Cameron and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Easy to buy
Easy to contact. Easy to arrange a test drive. Very happy with my car!
Thanks Rhianna
April 19, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Rhianna and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Approved-Used 4 series purchase m
I recently purchased a BMW 435d from BMW Aberdeen and had a genuinely excellent experience from start to finish.
The car itself was presented in immaculate condition, clean, spotless, and exactly as described. It’s clear they take pride in the quality of the vehicles they sell.
A special mention goes to Arturs, who was fantastic throughout the whole process. He was professional, helpful, and made everything straightforward. What really stood out was that he continued to look after me even after the sale was completed, which isn’t something you always get.
I had travelled all the way from Cambridge, and the team went the extra mile by arranging to pick me up from my hotel, which made the whole experience much smoother and stress free.
Overall, this was one of the best experiences I’ve had with a BMW dealership, definitely a cut above others I’ve dealt with. I’d highly recommend BMW Aberdeen to anyone looking for great service and a quality car.
April 9, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Arturs and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
John
A very good service provided throughout…
A very good service provided throughout the part exchange by Rhianna.
It certainly made the whole process smooth & easy to get completed in good time.
April 13, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Rhianna and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Cameron BMW
Cameron was polite, friendly & professional throughout the transaction and handover. He also gave me tips and advice of the car.
March 31, 2026
Unprompted review
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Cameron and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Disappointed
Disappointed. Rear tyres very perished.
Disguised btvtyre slick.
Only once I had cleaned the car did I notice this .
March 27, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Nick Garvie handled my purchase…
Nick Garvie handled my purchase experience in a friendly and professional manner, first class.
April 10, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Nick and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Great service from Jacky
April 2, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Jacky and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Nick Garvie was a gem
Nick Garvie was a gem! Took care of everything and made the process effortless and stress free.
Love my new car
April 2, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Nick and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
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