I had an excellent experience with this BMW dealership. The attention to detail was outstanding — they delivered the exact specifications I wanted, and the entire process was seamless from start to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We needed to upgrade our car and Steven was helpful, and professional but with a friendly demeanor. We never felt in any way pressured into purchasing. We were just looking at that point, but ended up... See more
Company replied
The Person ( Jacky Chan) who we delt with was excellent. He went through everything with us and explained all we needed. We had alternative offers from other dealers however Jacky's approach and pleas... See more
Company replied
We saw a car online and made a telephone enquiry. Rhianna dealt with us and was nothing short of perfect in the way she treated us. She made the whole experience straightforward and a pleasure. Even t... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Motorcycle Dealer
- Used Car Dealer
Written by the company
As an official BMW franchise dealer, John Clark BMW in Aberdeen is the only place to come if you are looking for high-quality cars at affordable prices. Located on Wellington Road, West Tullos, we are just a ten-minute drive from the A90, easily accessible from anywhere in the East of Scotland. At our showroom we have the full range of new BMW cars including the BMW i3 and BMW i8 electric cars for you to choose from as well as a wide selection of Approved Used cars. Contact us today to learn more or visit us today to get a closer look at our current stock and organise a test drive. Our state-of-the-art facilities are in place to help you look after your car throughout your ownership. The BMW approved bodyshop on-site is fully equipped to deal with minor or major issues, meaning we can get you back on the road as quickly as possible. Contact us today and learn more about the services we offer. Come and visit us today to begin your BMW experience.
John Clark Motor Group
Written by the company
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Contact info
Wellington Road, AB12 3EW, Aberdeen, Altens, United Kingdom
- 01224 335577
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from John Clark Motor Group - BMW Aberdeen
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Reply from John Clark Motor Group - BMW Aberdeen
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
The whole sales process was handled…
The whole sales process was handled professionally and efficiently. Nick provided information and support in a timely manner and the handover was smooth and without a hitch.
Service with a smile as they say 👍
March 24, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Nick and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Superb service
Superb service, all questions answered, trade in from own car was fuss free, using BMW finance was straight forward
March 21, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Great experience and service from start…
Great experience and service from start to finish to purchase my new X5. Daniel was very helpful and patient throughout making the whole process go very smooth.
March 21, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Daniel and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Superb
Superb company and people to deal with. Neil and Daniel provided me with an excellent sales service. This is my 3rd car from John Clark. The service really is first class
March 21, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Neil, Daniel and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Dealership and staff excellent
I can't fault the dealership and the staff they have been excellent and very helpful. Hand over didn't go to plan as a delivery inspection hadn't been reset and car had to go back to the workshop. I have problems trying to charge the car as it won't connect to my charger have spoken to dealership Not resolved
March 20, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Good customer service
Had a smooth handover of my bmw 4 series. Couldn’t fault anything. Rihanna was very helpful
March 10, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Rhianna and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Collected a car which we had made a…
Collected a car which we had made a deposit. Not completely as described. But due to the distance we had travelled and our costs we felt obliged to drive or spend a lot of money travelling back
March 9, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Excellent service from start to finish…
Excellent service from start to finish in ordering new car. Sales executive very helpful and knowledgeable and as always a great company to deal with.
August 11, 2025
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Great service
Very easy and un stressful process from start to finish the sales team are extremely friendly and highly informative
March 13, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
First class salesman
Cameron, our salesman was so happy to see to everything that we required for the purchase of a new car. He was so polite and with plenty knowledge of all types of BMW cars it was easy for us to select the model we required. Been using this branch for 20 years now without any issues. Thanks Ian G.
March 1, 2026
Unprompted review
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Cameron and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Excellent service by John Clark, BMW
Excellent service right from the first phone call to car handover. We had a good offer for our existing car and options of our new car were discussed fully to enable us to select the model we really wanted. We were kept informed at all times of progress of delivery.
The handover of the new model was very smooth with an excellent briefing of the features of the new car.
March 14, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark BMW.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Nick Garvie very attentive
Nick Garvie very attentive ,provides a great service , to ensure that the vechicle is driven and enjoyed to to its best . We had a query he even came to house to make sure vechicle operating as it should , thoroughly recommend Nick and John Clark BMW
March 14, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Nick and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Friendly helpful service l
March 4, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Excellent sales staff with a true…
Excellent sales staff with a true customer centric approach
March 7, 2026
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Reply from John Clark Motor Group - BMW Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.