This review relates to the Aberdeen branch and in particular Ian Martain. Had a few phone calls about putting my van in with the garage and Ian made every effort to ensure my experience was of the bes... See more
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Very friendly, efficient and customer focussed attention as usual from John Clark Audi in Aberdeen. Went the extra mile to reprogram my key before I left the premises.
Staff were very helpful and polite. The special touches of champagne and flowers were lovely. The revealing of the new car was also a very nice surprise.
Company replied
Staff very helpful and informative regarding our car. Great experience when picking up our vehicle staff taking time to inform us about the features on the vehicle.
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Motorcycle Dealer
- Used Car Dealer
Written by the company
At Clarkie's Campers in Aberdeen and Edinburgh, our VW California vans offer excellent comfort & space. Book your camper holiday with us, and we'll have everything ready when you come to collect it. We'll chat through the stuff you need to know and answer any questions. Then you're off – let the good times roll! Our Aberdeen rental office is based in Dyce, Aberdeen, only 5 minutes from Aberdeen Airport. We also offer a free collect and drop-off service to and from the Airport.
John Clark Motor Group
Written by the company
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Contact info
30 Wellheads Drive, AB21 7GQ, Aberdeen, Scotland, United Kingdom
- 01224 725412
4.5
Excellent
15 reviews
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Aberdeen
This review relates to the Aberdeen branch and in particular Ian Martain. Had a few phone calls about putting my van in with the garage and Ian made every effort to ensure my experience was of the best quality. Understanding the branch is busy, Ian managed to squeeze me into their tight schedule and has arranged for the van to be delivered to me. Great customer service.
August 6, 2024
Unprompted review
Reply from John Clark Motor Group - Clarkies Campers Aberdeen
Good Morning, Lewis
Many thanks for your review and feedback, which I will ensure is passed on to Ian and the management team.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Really like the drive in check in
Really like the drive in check in and communication throughout the process from booking to collection was fantastic.
June 11, 2023
Reply from John Clark Motor Group - Clarkies Campers Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
All works as advertised.
Everything regarding the service and advice regarding end of PCP contract went according to plan and with good outcome.
March 23, 2023
Reply from John Clark Motor Group - Clarkies Campers Aberdeen
Good Morning Eric,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
The staff was very excellent
The staff was very polite, informing me if the information I asked for, was also great to have a 420d as a courtesy car while my 320d was in for a recall, had the car a few days for the weather being bad where I stay and the staff was very understandable which was great to know, also a bonus as I was really enjoying driving the car, definitely considering getting one as my next car now from that
March 7, 2023
Reply from John Clark Motor Group - Clarkies Campers Aberdeen
Good Evening Callum,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Special touches
Staff were very helpful and polite. The special touches of champagne and flowers were lovely. The revealing of the new car was also a very nice surprise.
March 1, 2023
Reply from John Clark Motor Group - Clarkies Campers Aberdeen
Good Afternoon Cheng,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Reply from John Clark Motor Group - Clarkies Campers Aberdeen
Good Afternoon Jan,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Great Customer Service
Very friendly, efficient and customer focussed attention as usual from John Clark Audi in Aberdeen. Went the extra mile to reprogram my key before I left the premises.
December 6, 2022
Staff very helpful and informative…
Staff very helpful and informative regarding our car. Great experience when picking up our vehicle staff taking time to inform us about the features on the vehicle.
August 10, 2022
Reply from John Clark Motor Group - Clarkies Campers Aberdeen
Good afternoon David,
Many thanks for your review which I will ensure is passed on to our team.
Kind regards,
Julie
Great service.
May 6, 2022
Reply from John Clark Motor Group - Clarkies Campers Aberdeen
Good afternoon,
Thank you for your review which is very much appreciated and I will ensure this is passed back to our team.
Kind regards,
Julie
BMW Aberdeen - Jacky is your man.
My BMW Aberdeen sales advisor Jacky was very polite and not pushy at all. I was looking to negotiate a good deal and after a bit of dealing we done the deal. The car looks great!
January 10, 2022
Reply from John Clark Motor Group - Clarkies Campers Aberdeen
Good Morning,
Thank you for your 5* Trustpilot Review and feedback which is much appreciated.
I will ensure this is passed back to out management team.
Kind regards,
Julie
All thumbs-up!
It was a spontaneous purchase for me. I called up these guys and was just so impressed with the way they responded, the eagerness to get the business, the offers they were willing to tailor for me, that it all fell in place.
May 17, 2021
Reply from John Clark Motor Group - Clarkies Campers Aberdeen
Dear Aditya, Thanks for writing us a 5 star review. We appreciate your feedback. Kind regards, Tom
Great service
May 10, 2021
Reply from John Clark Motor Group - Clarkies Campers Aberdeen
Dear Callum, Thanks for posting us a 5 star review. We appreciate your feedback. Kind regards, Tom
Excellent service by the salesman
January 29, 2021
Reply from John Clark Motor Group - Clarkies Campers Aberdeen
Dear Ms Wright, Thanks for posting a 5 star review, we appreciate your feedback. Kind Regards, Tom
Excellent service from J Clark…BMW
Excellent service again from J Clark BMW Aberdeen
Car picked and delivered back hard to best
January 21, 2021
Reply from John Clark Motor Group - Clarkies Campers Aberdeen
Dear Sir/Madam, Thanks for posting a 5 star review, we appreciate your feedback. Kind Regards, Tom
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