John Clark Motor Group - John Clark Škoda Aberdeen Reviews 

160
TrustScore 5 out of 5

4.8

Craigshaw Road, West Tullos Industrial Estate., AB12 3AR Aberdeen, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Salesman was very helpful and knowledgeable, he made the process of buying and collecting hassle free, straightforward and easy Alexsandar was patient, listened and was very helpful without being p... See more

Company replied

Rated 4 out of 5 stars

Hi. As a returning customer I am pleased to say that the saleswoman( Ellie Carnegie) was a delight to deal with. Honest,upfront and efficient was the things that I found to be refreshing. All th... See more

Company replied

Rated 5 out of 5 stars

Alex he salesman who looked after my purchase from, from enquiry stage to completion was very thorough, helpful and kept me informed throughout the process. He looked after the handover and explaine... See more

Company replied

Rated 4 out of 5 stars

We were welcomed but not pressured into purchasing a car. The car itself is great, we went for a plug in hybrid. As we are new to charging it would have been useful to have been given a tutorial on c... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

John Clark Škoda located in Craigshaw Road in West Tullos Industrial Estate, forms part of the award-winning John Clark Motor Group. Our dealership in Aberdeen has an extensive range of new and used Škoda cars for sale, as well as a host of aftersales service and maintenance packages. As one of the largest motor groups in Scotland, we offer customers nearby and afar with excellent customer service, unrivalled choice and competitive prices. When you visit John Clark Škoda you can view the full range of New and Approved Used Škoda vehicles. A member of our sales team will talk you through the range of finance offers giving you a seamless buying experience from start to finish. Bring your vehicle back to us at any point of your ownership if your Škoda needs a service, MOT, maintenance or repair. As a franchise Škoda dealer, we only used Approved manufacturer parts to repair your car, fitted by manufacturer trained technicians. So, you can be sure that your car gets the care it deserves.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Craigshaw Road, West Tullos Industrial Estate., AB12 3AR, Aberdeen, Scotland, United Kingdom

  • 01224 402900

4.8

Excellent

TrustScore 5 out of 5

160 reviews

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4.8

All reviews

(160)

2,077 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service

January 31, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Craig.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great service from Aleksander and his…

Great service from Aleksander and his team, I would highly recommend these guys if you are looking to buy a new or used vehicle.

January 31, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Afternoon, Wayne.

Many thanks for your review and feedback, which I will ensure is passed on to Aleksander and the management team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

They where so quick in sourcing our new…

They where so quick in sourcing our new car
Ordered it on Saturday and picked up the following Saturday. Calum showed us all the workings of the car which was great as the last time we got a car was during the covid
and you basically just got the keys .This is our fifth Skoda from John Clark and never had any problems with them or the cars.

January 27, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Martyn.

Many thanks for your review and feedback, which I will ensure is passed on to Calum and the management team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Aleksandar was extremely helpful

Aleksandar was extremely helpful, and made what is daunting process much easier

January 27, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Shona.

Many thanks for your review and feedback, which I will ensure is passed on to Aleksandar and the team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great customer service

Staff a very friendly and welcoming the sales manger and Alex who work alongside to help me get the right deal to purchase my next car. Would highly recommend them.

January 9, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Graham.

Many thanks for your review and feedback, which I will ensure is passed on to Alex and the management team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Happy to be anonymous

Overall, excellent service from Alex, everything was done without any fuss and spending so much money in the deal turned out well.

I hope the car and services included in the package go as well.

January 9, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Mark.

Many thanks for your review and feedback, which I will ensure is passed on to Alex and the management team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

ŠKODA Kodiaq

Personable and friendly service from both Chris & Aleksandar. Quick resolution of minor repair to the car on arrival and personal delivery of the car to us was much appreciated.

January 2, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Dan.

Many thanks for your review and feedback, which I will ensure is passed on to Chris, Aleksandar, and the management team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great support from enquiry to delivery.

Callum supported as from start to finish. The paperwork process was quick and efficient and Chris and Callum took time to show me all the kit the car has and linked me up on the Skoda app.

December 25, 2024
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Martin.

Many thanks for your review and feedback, which I will ensure is passed on to Callum, Chris, and the management team at SKODA Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent service

First time I have dealt with John Clark motor group. Thor was helpful in every way and everything ran smoothly. The car is exactly what we wanted and the hand over was perfect also. Trading in my old car early and getting a courtesy car was a nice touch also. Thanks again

December 16, 2024
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Afternoon, Kyle.

Many thanks for your review and feedback, which I will ensure is passed on to Thorfinn and the management team at SKODA Aberdeen

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Thankyou!

December 15, 2024
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great service at Aberdeen

Thanks you to the ŠKODA team for looking after me on my order of my Octavia VRS.
Was a very smooth order from start to finish and a big shoutout to Chris and Stuart great customer service.

December 6, 2024
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning Wayne,

Many thanks for your review and feedback, which I will ensure is passed on to Chris, Stuart and the management team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 4 out of 5 stars

Car great and what I was looking for

Car great and what I was looking for, bit disappointed that I did not have a spare wheel as expected. And still awaiting tow bar to be fitted so will need to return car for this to happen. The guys at Skoda Aberdeen are great to deal with and would recommend.

December 2, 2024
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Ian.

Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Aberdeen.

Best Regards,
Erin

Rated 5 out of 5 stars

Very Friendly service

Very Friendly service when car I ordered was delayed and were great and helpful with suggesting an alternative with finding a replacement in my budget

November 24, 2024
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, James.

Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Nice approachable salesperson

Nice approachable salesperson, kept informed of progress!

November 21, 2024
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Aleksandar did a good job

Aleksandar did a good job. Very happy with the service.

October 31, 2024
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Afternoon, Raymond.

Many thanks for your review and feedback, which I will ensure is passed on to Aleksander and the management team at SKODA Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great service

Callum Buchan was extremely helpful and nothing seemed to be a hassle for him. Swift change over and very happy with the car

November 2, 2024
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Audrey.

Many thanks for your review and feedback, which I will ensure is passed on to Callum and the management team at SKODA Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Very helpful staff and I love my car

Marcel and Ruaridh were both lovely, gave me all the information I needed and helped me get my perfect new car. The dealership is clean and comfortable too. Happy customer!

October 31, 2024
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Marcel, Ruaridh, and the management team at SKODA Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Very happy after 5 Skoda’s from Specialist Cars Skoda, Aberdeen.

This was the 5th Škoda we’ve bought from Specialist Cars Skoda in Aberdeen, and that should tell you a lot. Our experience has been consistently excellent from Sales and Service leading to the repeat purchases over the years.

November 2, 2024
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 3 out of 5 stars

Review of sales experience

The salesman was very accommodating, friendly and knowledgeable while buying the car. They would have been given 5 stars but I haven't had a follow up call afterwards. The salesman said he would call me Tuesday afterwards to check I was happy

October 27, 2024
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Mrs Brewer.

Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Easy and smooth process

Callum, our salesman, was very helpful throughout the process of buying our new car. He always replied quickly and made the process smooth.
We love our new car !!

October 22, 2024
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning Ann,

Many thanks for your review and feedback, which I will ensure is passed on to Callum and the team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

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