John Clark Motor Group - John Clark Mini Tayside Reviews 

235
TrustScore 4.5 out of 5

4.5

Rutherford Road, DD2 Dundee, Dryburgh Industrial Estate, GB


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Rated 4 out of 5 stars

very good customer service but we were charged for half tank of fuel (for a new mini) not seen that before and a service charge which we knew nothing about as it was never mentioned. Thought that was... See more

Company replied

Rated 5 out of 5 stars

I had been looking for a particular car for a couple of months when this one came up. Contacted John Clark via their online chat function and Beth Mitchell emailed early the next morning to offer as... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience at Mini Dundee with Alastair as our host. Originally looking for a used Mini as a 2nd car but settled on a excellent condition BMW 3 series trade in from the sister company. We we... See more

Company replied

Rated 5 out of 5 stars

Sales team are completely customer focused, managing to order exactly what we wanted. Nothing was too much trouble - would recommend to anyone. Ritchie was professional and friendly from start to fin... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

As an official MINI franchise dealer, John Clark MINI in Tayside, Dundee is the only place to come if you are looking for high-quality cars at affordable prices. Visit our showroom to explore the full new MINI car range and talk to our friendly experienced staff members. They will be able to book a test drive for you and explain our wide selection of finance solutions that make owning a MINI simple and straightforward. We also have a great collection of affordable, Approved Used MINI cars, which can be viewed online or at our Tayside MINI dealership. As well as sales, we have an extensive servicing and parts centre to support you throughout your MINI ownership. Contact John Clark MINI, your local MINI dealership, for more information, or visit us by following the directions to our dealership above. We look forward to welcoming you.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Rutherford Road, DD2, Dundee, Dryburgh Industrial Estate, United Kingdom

  • 01382 835235

4.5

Excellent

TrustScore 4.5 out of 5

235 reviews

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4.5

All reviews

(235)

2,010 reviews in the last 12 months

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Rated 5 out of 5 stars

This is my second mini from this dealership

This is my second mini from this dealership. The knowledge, professionalism and patience of the sales staff is second to none. Mike, who has sold me a car before was brilliant at my first enquiry, he knew what I was looking for and tailored the right car for me. Outstanding deal. Greig looked after me from then on in, again, professional, knowledgable from the start. I love my new car and in three years, I’ll be back to that dealership again.! Any misconceptions you may have about car sales …. Leave it at the door, you’ll not go wrong here. Thanks Dundee Mini

September 28, 2024
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning, Sharon.

Many thanks for your review and feedback, which I will ensure is passed on to Mike, Greig, and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Amazing experience at John Clark Mini…

Amazing experience at John Clark Mini Tayside, compared to other certain "big name" car companies that I have encountered before.

Seen a car online and that was that... The process was simple from valuing my part x digitally, sorting the finance (even though finance part can be a stressful process, I felt relaxed the whole time) to picking up the car which was all a straight forward hassle free process. When I arrived to pick up the car, it was spotless. I did have to put fuel in it as the fuel card was left in another vehicle and it was near closing time, but all I done was sent the receipt to be refunded. Even though it wasn't a Mini I purchased, I still felt like a valued customer.

Also, since picking the car up, I have had a major TPMS issue, and being in Edinburgh didn't want to travel back to Dundee to have it looked at if I could help it. Booked it in locally with permission from my salesman, got to the route of the problem, and John Clark have paid to have the issue rectified locally to me. Top class service and would definitely use the group again to buy my next car. Special mention to salesman Brian and his manager Ally for being understanding and making all this stress free for me! Can now finally enjoy the car with no problems. Thanks to you all for a positive experience!

July 26, 2024
Unprompted review
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Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning, Paige

Many thanks for your review and feedback, which I will ensure is passed on to Brian and the management team at MINI Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Fully recommend

All the staff were so helpful - I was so clueless and they helped me work out exactly what I wanted. Special shout out to Beth for answering all my silly questions and keeping me updated with everything

March 22, 2024
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Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Chloe,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Friendly cheerful service

Had a great experience buying my new mini here - friendly service from Richie who explained everything clearly and had loads of patience with my lack of IT skills!!
And totally love my new yellow mini 😀

March 5, 2024
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Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Shona,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

I’m a returning customer because I’m a happy customer

I took delivery of my 4th new mini since first buying one in 2018
From the date of order to the date of delivery I found that JC Mini Tayside far exceeded any other dealership when it comes to customer service
They are so professional and reliable
I have nothing but respect and praise for them

March 15, 2024
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Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Doris,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Great service from salesperson-Callum…

Great service from salesperson-Callum Smith

March 1, 2024
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Linda,

Many thanks for your review and feedback, which I will ensure is passed on to Callum and the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Shout out to Callum Smith who is fantastic to deal with.

March 2, 2024
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Anne-Marie,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

A1 dealer

Sales team are completely customer focused, managing to order exactly what we wanted. Nothing was too much trouble - would recommend to anyone.
Ritchie was professional and friendly from start to finish and made the whole experience easy and pain free. Big thanks to him and Alistair for helping so much with our purchase.

March 4, 2024
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Roy,

Many thanks for your review and feedback, which I will ensure is passed on to Ritchie and the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

John Clark helped us create the best surprise for my daughter collecting her mini convertible.

John Clark helped us create the best surprise for my daughter. They went above and beyond to keep our secret and to set up their delivery bay to createthe most wonderful space when she picked up her new mini convertible. It was more than a surprise it was a total shock to her. She absolutely loves her mini ❤️❤️ thank you to all of the staff who helped x

March 10, 2024
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Margaret,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 4 out of 5 stars

Got more than I expected

Although it proved a much more complicated business than expected it was handled well and efficiently, thanks to Val. 4 rather than 5 stars because the telephone system is time-consuming, and although one gets a call back within a couple of hours that doesn't mean that you get to talk to who you want to. It turned out that contact can be made by text, which was much more efficient

February 5, 2024
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Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Al,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Excellent Service

The sales staff were all very friendly & certainly not pushy. Beth was our main contact & she was very helpful. The service we received was excellent throughout the whole sales period & for once service exceeded expectation, which is very rare these days.

February 9, 2024
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Elizabeth,

Many thanks for your review and feedback, which I will ensure is passed on to Beth and the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Greg at the Dundee Mini store was…

Greg at the Dundee Mini store was amazing and helped me buy my first Mini which I love. He was so informative and friendly and made the whole process very easy and enjoyable. Thanks again Greg.

February 3, 2024
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Zoe,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Great experience

Great team, very helpful nothing was too much trouble for them. We travelled from Kent to collect my car and would do it again. Great experience.

February 3, 2024
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

I got the car I wanted -Richie was…

I got the car I wanted -Richie was excellent.

December 26, 2023
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Deborah,

Many thanks for your review and feedback, which I will ensure is passed on to Richie and the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Can't fault Brian at Mini Dundee

Can't fault Brian at Mini Dundee, he gave me a good deal on my new Mini and gave an excellent price for my trade in. Highly recommend this company.

January 5, 2024
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Lynne,

Many thanks for your review and feedback, which I will ensure is passed on to Brian and the team at Mini Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Impressive service from a trusted and…

Impressive service from a trusted and reliable team. I had a query regarding the vehicle I bought just a couple of weeks ago which was handled very quickly and professionally by Alastair Grant the Sales Manager to my complete satisfaction. I would be very happy to recommend John Clark Mini Tayside.

January 24, 2024
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning David,

Many thanks for your review and feedback, which I will ensure is passed on to Alastair and the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

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