John Clark Motor Group - John Clark Mini Tayside Reviews 

235
TrustScore 4.5 out of 5

4.5

Rutherford Road, DD2 Dundee, Dryburgh Industrial Estate, GB


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Rated 4 out of 5 stars

very good customer service but we were charged for half tank of fuel (for a new mini) not seen that before and a service charge which we knew nothing about as it was never mentioned. Thought that was... See more

Company replied

Rated 5 out of 5 stars

I had been looking for a particular car for a couple of months when this one came up. Contacted John Clark via their online chat function and Beth Mitchell emailed early the next morning to offer as... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience at Mini Dundee with Alastair as our host. Originally looking for a used Mini as a 2nd car but settled on a excellent condition BMW 3 series trade in from the sister company. We we... See more

Company replied

Rated 5 out of 5 stars

Sales team are completely customer focused, managing to order exactly what we wanted. Nothing was too much trouble - would recommend to anyone. Ritchie was professional and friendly from start to fin... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

As an official MINI franchise dealer, John Clark MINI in Tayside, Dundee is the only place to come if you are looking for high-quality cars at affordable prices. Visit our showroom to explore the full new MINI car range and talk to our friendly experienced staff members. They will be able to book a test drive for you and explain our wide selection of finance solutions that make owning a MINI simple and straightforward. We also have a great collection of affordable, Approved Used MINI cars, which can be viewed online or at our Tayside MINI dealership. As well as sales, we have an extensive servicing and parts centre to support you throughout your MINI ownership. Contact John Clark MINI, your local MINI dealership, for more information, or visit us by following the directions to our dealership above. We look forward to welcoming you.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Rutherford Road, DD2, Dundee, Dryburgh Industrial Estate, United Kingdom

  • 01382 835235

4.5

Excellent

TrustScore 4.5 out of 5

235 reviews

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4.5

All reviews

(235)

2,011 reviews in the last 12 months

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Rated 5 out of 5 stars

Polite and helpful staff .

Polite and very helpful and knowledgeable staff .Greg was really patient in answering all of my many ,many questions. I love my mini !

December 15, 2023
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Brenda,

Many thanks for your review and feedback, which I will ensure is passed on to Greg and the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Many thanks to Beth she was truly AMAZING FIVE STARS ALL ROUND 🤩🤩🤩🤩🤩

Many thanks to Beth she was truly professional & made the whole experience enjoyable by me and seamless! Thank you for being so kind & compassionate . If I could give you a hundred stars I would. Nothing was too much trouble & above all we had a laugh! Thank you for everything & to Alastair too! Thank you Beth for being so kind I really appreciated your hand over. Your knowledge & experience was second to none when you explained all the technological performance & drivers experience to a tee. Many thanks . I’m loving my new mini. Look forward to seeing you all soon! Your happy smiles & your bubbly personalities made my day. Thanks Beth. Alastair xx

October 30, 2023
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Alastair,

Many thanks for your review and feedback, which I will ensure is passed on to Beth and the management team at MINI Tayside.

We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Greg the sales advisor was great

Greg the sales advisor was great
Very patient with me and explained everything simply

October 30, 2023
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Katherine,

Many thanks for your review and feedback, which I will ensure is passed on to Greg and the management team at MINI Tayside.

We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Mini warranty

I recently bought a used Mink Cooper from John Clark Mini in Aberdeen, after having the car for a few months I felt the clutch was a bit heavy in comparison to other cars I have driven. I phoned John Clark Mink Tayside who organised a diagnostic test on the car within a few days of enquiring. After the team at John Clark Tayside looked at the clutch, they informed me that it was in good working order and there was nothing to worry about. Excellent service and would highly recommend.

Thanks guys!

November 24, 2023
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Thomas,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Fantastic experience at JC Mini Dundee

Fantastic experience at Mini Dundee with Alastair as our host. Originally looking for a used Mini as a 2nd car but settled on a excellent condition BMW 3 series trade in from the sister company. We were treated with great respect from the team at Mini and the buying experience was superb as a customer. Very rare in todays market. Also a shout out to Richie who completed the sale and made sure the vehicle was serviced and prepared.

November 4, 2023
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Afternoon Andrew,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish
Made welcome by Greg and he explained everything simply at every step of the journey
Love the new car and could not be happier

October 29, 2023
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Afternoon Katherine,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 4 out of 5 stars

Not complaints from start to finish…

Not complaints from start to finish other than trying to get get the free insurance sorted out

August 30, 2023
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning George,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Everything went very smoothly

Everything went very smoothly, great handover done professionally and friendly manner 👍

October 18, 2023
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Brian,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Pleasure to deal with…

Very good to deal with from first call to driving away with my new car. Salesman, Callum Smith did everything he said he would do and was very responsive to calls/questions. Nice feel to the showroom too, very welcoming.

October 31, 2023
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Excellent Service

Excellent Service, Friendly staff and attentive to detail

October 18, 2023
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Afternoon Peter,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Great customer service

We just popped in to look at Minis, had no intention of buying one. We had been thinking about going electric so between Callum’s knowledge and great service, we bought there and then. Brilliant 🤩

August 27, 2023
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Melanie,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Excellent 👌

I ordered a new car in March through Beth, there was a 6 month delay in receiving my new car however Beth ensured I was kept up to date and kept me informed throughout. Beth was helpful, informative and easy to deal with. I absolutely love my new car and cannot fault JC Dundee. I had a great experience, thank you!

September 15, 2023
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Afternoon Kerri,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 1 out of 5 stars

Typical car salesmen

I give the 1 star reluctantly. I’d give zero if I could. Typical car salesmen in this place, talk the talk to get the deal signed and when there’s a problem they all start blaming each other and pass the buck. Very unprofessional. On taking to others about my experience turns out I’m not the only one.. I’d avoid at all costs. Went elsewhere in the end.

September 15, 2023
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Hi Carolyn,

I am sorry to hear you were not satisfied with your recent experience at our MINI Tayside branch, unfortunately our site has no record of you at our dealership.

If you could email me at kate.lyttle@john-clark.co.uk with the best contact number for yourself and some more details on the sales exec you were dealing with or the car you were looking at so we can investigate this further it would be much appreciated,

Kind regards,
Kate
John Clark Motor Group

Rated 5 out of 5 stars

Callum was great.

Really pleasant experience dealing with Callum over the phone and email, talked me through the car and sent me a personalised video very promptly. Happy to answer all of my questions and patient in dealing with my enquiry.

August 7, 2023
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Afternoon Mac,

Many thanks for your review and feedback, which I will ensure is passed on to Callum and the management team at MINI Tayside.

We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Attentive team

Received great service from start to finish when purchasing our new car - knowledgeable and friendly team. Particularly Cameron who helped us whenever asked.

June 29, 2023
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Afternoon Rona,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Helpful and Patient

Ordered a new MINI Countryman from Callum at MINI Tayside. Callum was extremely patient with me as I was unsure on the spec etc. I wanted but he took the time with me and went through all available options and my new car is now ordered and due to arrive in the next few weeks, very excited!

March 30, 2023
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Afternoon Lauren,

Many thanks for your review and feedback, which I will ensure is passed on to Callum and the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Excellent Service. Looking forward to my new car.

I recently ordered a new MINI Countryman from
Callum Smith at the Dundee branch. Extremely happy with service provided. Callum was very knowledgeable and I am looking forward to receiving my new MINI in the coming months.

June 23, 2023
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Callum and the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Positive Experience

This was my first time dealing with John Clark Motor Group, overall I had very good experience. A big mention has to go to Callum Smith who I dealt direct with over the purchase of a used Landrover Discovery Sport. Callum was most helpful from arranging a test drive through to taking me through all options for purchasing the vehicle, which I have done. I certainly would have no problem with recommending buying a car from JC Motor Group, especially through their Tayside (Mini) branch.

June 16, 2023
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Callum and the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Excellent Customer Service

Beth Mitchell was very friendly and kept me up to date at all times. Showed me everything I needed to know about the car. 10/10 for customer service and beautiful showroom.

June 21, 2023
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning Kelly,

Many thanks for your review and feedback, which I will ensure is passed on to Beth and the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Brilliant from start to finish!

I had been looking for a particular car for a couple of months when this one came up.
Contacted John Clark via their online chat function and Beth Mitchell emailed early the next morning to offer assistance. From there things have been exceptional, I’ve spent longer buying shoes than this car!
Beth knows her stuff, is super friendly and helpful, accommodating changes in my diary and we now have the car we wanted 🙂

June 28, 2023
Unprompted review
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Beth and the team at MINI Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

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