John Clark Motor Group - John Clark Select Stirling Reviews 

437
TrustScore 4.5 out of 5

4.4

Glasgow Road, Whins of Milton, FK7 8HQ Stirling, GB


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Rated 5 out of 5 stars

Bought a V90 Cross Country from John Clark Select (Stirling) last month. The service from the salesman Toby Beesley was fantastic throughout the entire process. Really professional and attentive serv... See more

Company replied

Rated 5 out of 5 stars

Recently purchased a Deepal S07 with the help and assistance of Louise. Service and knowledge were first class, would thoroughly recommend.

Company replied

Rated 5 out of 5 stars

I had a really good experience at John Clark Motor Group when buying my Hyundai Tuscon mainly due to the salesman Chris Thomson who was very personable and happy to accommodate me when viewing, test d... See more

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Rated 5 out of 5 stars

Would just like the thank Chris and the team at John-Clark for their service 5 stars !! Collected my new RS5 for Chris on Saturday we made the journey up from Newcastle and to say the least the tr... See more

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Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

John Clark Select Stirling is proudly represented by the family run and owned John Clark Motor Group. Our used car dealership is located on Glasgow Road, Whins of Milton, Stirling, FK7 8EP, and is brimming with a fantastic range of used cars which are competitively priced. At John Clark Select Stirling you can discover a comprehensive range of used cars for sale from top brands including BMW, Renault, Ford, Mercedes, Land Rover, Audi, MINI, Toyota and many more. With our ever-changing selection of used car offers you will find the best used car deals at JC Select Stirling, which offer incredible value for money. Better yet, you are sure to drive away from our used car showroom in Stirling with complete confidence in your recently purchased second hand model, as every used car is thoroughly checked by our highly skilled technicians. JC Select is truly the best place to buy a used car in Scotland.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Glasgow Road, Whins of Milton, FK7 8HQ, Stirling, United Kingdom

  • 01786 236 333

4.4

Excellent

TrustScore 4.5 out of 5

437 reviews

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4.4

All reviews

(437)

2,441 reviews in the last 12 months

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Rated 5 out of 5 stars

From meeting Chris to getting the car 🚗…

From meeting Chris to getting the car 🚗 was very smooth and no hassles, explaining everything which was helpful . Will definitely recommend!!!

March 13, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Excellent Service & Attention to Detail

From the first conversation held, in branch, with Chris Thomson though to the completion of the purchase I felt everything was made as easy as possible.
Purchase negotiations were smoothly handled & a positive outcome was achieved for all, which was all dealt with exceptionally well.
I would definitely use, & recommend, the team again.

March 9, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

FIVE STAR SERVICE

Hassle free, Super Efficient and Friendly Service.
Highly Recommended!!!!!!!!

March 7, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

From first point of contact to driving…

From first point of contact to driving away in a quality used car was just one seamless transition.
A great thank you to Chris Thomson for making this happen (well done!).
Great advice and knowledge is always appreciated and that is what you get from the JC Select Group employees.
Would highly recommend this Company to anyone looking to purchasing a quality replacement motor.
Many thanks.
Barry Scott.

March 7, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

From our first meeting whilst in the…

From our first meeting whilst in the showroom perusing the vehicles on display, Gordon was knowledgeable, not the usual pushy type salesman that generally puts me off. Once a decision was made to purchase, Gordon oversaw the transition in a smooth, professional manner. This was the best car dealership experience I have had.

February 14, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 1 out of 5 stars

Beware !

Beware !
Last month we went here to look at Land Rovers at Pentland -Whins of Milton and they suggested we could trade in our BMW ( previously owned by an elderly relative from new with only 27K in mileage )
Their in house mechanic looked at it for 30mins and advised they’d take it off our hands for £2000 less than we were quoted by WeBuyAnyCar. Com with a condition that when they investigated our car further they may need to drop their offer price if there were issues and it would cost us more to buy their vehicle. We were advised that he found a “rumbling noise “ when starting the engine that it should not be there and it could be a major issue and potentially unsafe but they’d still would take it off our hands probably for a lower price. We said we will get BMW to investigate however he said we shouldn’t take for a service at BMW as it would cost too much money and he knew as he previously worked for BMW.
After leaving we got a full service by BMW and have been told since the car is in perfect health , perfect condition and no safety issues whatsoever. We had never heard this “rumbling “noise before or since being at Pentland Motors that day.
I have no idea what was going on or what was done to my car except I am very suspicious that we were about to get fleeced and taken advantage of.
To leave a car dealership thinking my car which I use for my child was some sort of death trap with major issues is out of order.
Please think twice about dealing with these people.

February 15, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Select Stirling

Dear John,

I’m truly sorry to hear about your experience, and I completely understand how upsetting and frustrating this must have been for you, especially when it comes to something as important as your vehicle and your family’s safety. That is absolutely not the experience we want any of our customers to have, and I can only imagine how concerning it must have felt to leave with doubts about your car’s condition.

Please rest assured that we take feedback like this very seriously, and we are fully investigating what happened. Your trust is incredibly important to us, and we would never want anyone to feel misled or taken advantage of.

I also just wanted to mention that it looks like you’ve left this review on our John Clark Select page rather than the Pentland Land Rover page. This won’t affect our investigation at all—we are still looking into this thoroughly—but if you would consider moving your review to the correct page, it would ensure it’s seen by the right team.

Once again, I’m really sorry for the stress and frustration this has caused. If you’d like to discuss this in more detail, please don’t hesitate to reach out, we’d really appreciate the chance to speak with you.

Many thanks,
Sara

Rated 5 out of 5 stars

Gordon helped me pick a car and was…

Gordon helped me pick a car and was very helpful with sorting everything out and answering all questions

February 23, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

I was looking to buy an Audi car and came across John Clarke


I was looking to buy an Audi car and had been looking for a while I saw the one I purchased at John Clarke. From the moment of contact with the garage I have to say customer service was excellent. Chris from sales was really helpful sent a video of the car when I visited garage in person to test drive again his customer service was excellent. I am really happy with my car and would highly recommend this company.

February 10, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Excellent Service

Dealt with Chris Thomson who was excellent from the off. Received a friendly and professional service from Chris who always answered questions and emails straight away, and also took time out from his day off to make sure my purchase was smooth as possible. Cannot fault the service I have received from Chris and John Clark in Stirling.

February 12, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 1 out of 5 stars

Recently purchased a 21 plate land…

Recently purchased a 21 plate land rover from Pentland land rover Stirling in December , Salesman Mark Ramage.
After initially viewing in Stirling I noticed a few small marks which i was told would be sorted before delivery.
It was delivered with the marks still visible and untouched.
I then had to return vehicle to be rectified at great inconvenience to myself as I stay around 50 miles away.
After vehicle was returned the parcel shelf was missing and was told it was mislaid by valeters & promised a new one( still waiting 5/6 weeks later.
Engine management came on and had Land rover assist inspect the vehicle to be told there was 4 outstanding recalls.
After sending emails & phone calls to speak to Mark Ramage and constantly being told he is with a customer(always busy !!) and still no return calls.
I would not recommend buying from Land rover Stirling and especially do not deal with mark Ramage
Still waiting on recalls being dealt with & delivery of parcel shelf.
As soon as you take delivery of vehicle the customer service is non existent
a 21 plate vehicle at that price should never have left the garage with outstanding issues
Also I kept asking at least 5 times for my warranty terms to be emailed for my years warranty ,
STILL WAITING
After purchasing previous cars from Vardys & Arnold Clark who both had excellent customer service & after sales i would strongly recommend staying away from this company especially MARK RAMAGE

February 11, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Dear Keith,

Thank you for taking the time to share your experience. I’m very sorry to hear about the issues you've encountered with your vehicle and the service you have received. We take customer feedback seriously, and I want to assure you that we are investigating this matter.

However, I’d like to kindly bring to your attention that this review has been posted on an account for John Clark Select, which is a separate business from Pentland Land Rover Stirling. Despite this, I completely understand your frustration, and I will ensure your feedback is shared with the correct team at Pentland Land Rover so they can address these concerns as soon as possible.

I appreciate how frustrating it must be to experience delays in having your vehicle issues resolved, particularly with the outstanding recalls, missing parcel shelf, and the challenges in reaching the salesperson. This is certainly not the level of service we would want for any customer. I will personally follow up with the relevant team to ensure they are aware of your concerns and that steps are taken to resolve them as quickly as possible.

If you’d like to discuss this further or require any assistance in getting a resolution, please do not hesitate to reach out. Your satisfaction is important, and I hope we can help bring this to a positive conclusion for you.

Many thanks,
Sara

Rated 5 out of 5 stars

First class customer service

First class customer service, Christopher Thomson was so helpful and knowledgeable, my car is just perfect, Chris was great with any information I needed, he dealt with everything everything went very smoothly and I would definitely recommend John Clark Select Stirling I will be a returning customer for sure, Thanks Again to Chris for being super helpful :) Caitlyn Knox

February 11, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Christopher and the management team at JC Select.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 1 out of 5 stars

Approached showroom door

Approached showroom door, Gordon Bennet opened the door and asked “ur yeez looking for someone”
No ya walloper, i was there to look at a car! Extremely poor first impression which means i will never be back

February 8, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Dear Ross,

Thank you for sharing your feedback. We’re really sorry that your visit didn’t meet expectations, as this is not the experience we want for our customers. We’d love the opportunity to make this right and show you the level of service we pride ourselves on.

Please email us at steven.pillans@john-clark.co.uk so we can better understand what happened and see how we can turn this around for you. We’d really appreciate the chance to welcome you back.

Best regards,

Rated 5 out of 5 stars

Very happy that I had Gordon Bennet…

Very happy that I had Gordon Bennet helping me all the way through my experience looking for my new car very helpful and made me at ease thank you again very happy customer
R Donldson

February 7, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Purchased vehicle through Gordon Bennet…

Purchased vehicle through Gordon Bennet who was spot on from my initial call to enquire about vehicle to collecting a few days later, quick to respond with any questions or issues and a very efficient change over, received a fair price for my trade in vehicle so overall an excellent service from start to finish.

December 17, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning, Ken.

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great service

Myself and my wife purchased our new motor, with the very helpful Gordon Bennett , what a guy what a service everything was silky smooth no hassle went way beyond we would say made our purchase so easy

Very happy with our new motor, all the best to Gordon and his family

December 20, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning, Mr Nicol.

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Gordon was really helpful with guiding…

Gordon was really helpful with guiding me through the finance process of getting a new car for the first time, and made everything very stressfree and easy to understand. They all made sure that the car was checked and serviced before I got it, and there was great plans in place to keep the car in good shape while under finance.

December 13, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning Lauren,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

Reserved car online then went to view.

Reserved car online then went to view.
Chris Thomson kept in contact with me the whole time even picked me up from the railway station when I travelled to collect the car.
Great service & a very friendly bunch.

December 14, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning.

Many thanks for your review and feedback, which I will ensure is passed on to Chris and the team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Hassle-free and enjoyable experience.

Gordon was knowledgeable, friendly and made the whole experience easy and stress-free. I'm really happy with the car and glad that the part-exchange process was easy. Would recommend.

December 14, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning, Stewart.

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

From the moment I called the dealership…

From the moment I called the dealership it has been a pleasure Gordon was very informative and did very thing he could to make the car sale go smoothly and fast he also had my car delivered to me at no extra cost look the car it was as described by Gordon can not thank you enough much appreciated

December 10, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Afternoon, Abdul.

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

From start to finish excellent service.

From start to finish excellent service. Chris was friendly, knowledgeable and efficient. Very satisfied!!

December 8, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning, Lucy.

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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