John Clark Motor Group - John Clark Volkswagen St Andrews Reviews 

34
TrustScore 4.5 out of 5

4.6

66 Largo Road, KY16 8PG St Andrews, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From the initial contact to delivery of our new id3 the service level has been impeccable. Both Ryan & Stuart made the process a pleasure, nothing is to much trouble. They both go the extra mile to... See more

Company replied

Rated 5 out of 5 stars

The service we always receive is outstanding. Takeaways keeps.myself and my husband coming back. The car I just bought was like it was made for me, and knowing the sales team they knew exactly what... See more

Company replied

Rated 4 out of 5 stars

Friendly staff and a hassle free experience. Went to look at a few cars and was greeted by a no hassle no sale pitch member of staff. We decided to test drive a car which and never felt pressured duri... See more

Company replied

Rated 5 out of 5 stars

I was really impressed with the way everything was handled for my purchase of a new Polo car. The salesman explained, in great detail, the controls and switches of the new car at the handover. He p... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

John Clark Motor Group is one of Scotland’s largest family-owned automotive dealer groups, with over 50 years of experience in the motor industry. Founded by our Chairman, John Clark, the business has grown into a network of over 60 sites across Scotland, employing more than 1,300 people. We represent 21 leading automotive brands and offer an extensive range of new and used cars, vans and motorcycles, alongside manufacturer-approved servicing, parts, accident repair centres and bodyshops. Hawco Group is now part of John Clark Motor Group, further strengthening our presence across the north of Scotland. Our dealerships and facilities are located across Inverness, Elgin, Peterhead, Aberdeen, Perth, Dundee, Edinburgh, Stirling, Dunfermline, Kirkcaldy and surrounding areas, allowing us to support customers nationwide. We believe our relationship with customers goes far beyond the initial purchase. Delivering on our promises, acting with transparency and providing an exceptional experience at every stage of ownership is at the heart of everything we do.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • 66 Largo Road, KY16 8PG, St Andrews, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.6

All reviews

(34)

2,071 reviews in the last 12 months

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Rated 5 out of 5 stars

A good experience

Salesman was extremely knowledgeable, efficient and helpful.

April 2, 2026
John Clark Motor Group - John Clark Volkswagen St Andrews logo

Reply from John Clark Motor Group - John Clark Volkswagen St Andrews

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

From start to finish; first class service.

From start to finish; first class service. I have recently ended my first finance agreement on a car and the whole experience of providing me with all options available was made so clear. The customer service was fantastic with thorough explanations. I felt very valued as a customer. My specifications for a new vehicle were all met.

March 30, 2026
John Clark Motor Group - John Clark Volkswagen St Andrews logo

Reply from John Clark Motor Group - John Clark Volkswagen St Andrews

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen St Andrews.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Excellent service provided by Andrew…

Excellent service provided by Andrew Gamble at JC Volkswagen, St Andrews.

March 2, 2026
John Clark Motor Group - John Clark Volkswagen St Andrews logo

Reply from John Clark Motor Group - John Clark Volkswagen St Andrews

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Andrew and the management team at Volkswagen St Andrews.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

5 star customer service

Stuart made my new car purchase seamless. The level of service was exceptional. If you're looking for a VW I would highly recommend this dealer.

March 23, 2026
John Clark Motor Group - John Clark Volkswagen St Andrews logo

Reply from John Clark Motor Group - John Clark Volkswagen St Andrews

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team at Volkswagen St Andrews.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Great all-round experience

From the initial contact to delivery of our new id3 the service level has been impeccable.
Both Ryan & Stuart made the process a pleasure, nothing is to much trouble. They both go the extra mile to ensure that customer satisfaction is their top priority.
On the handover, Stuart went through everything we needed to know patiently and provided us with great confidence in our new purchase.

March 23, 2026
John Clark Motor Group - John Clark Volkswagen St Andrews logo

Reply from John Clark Motor Group - John Clark Volkswagen St Andrews

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Stuart, Ryan and the management team at Volkswagen St Andrews.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars
John Clark Motor Group - John Clark Volkswagen St Andrews logo

Reply from John Clark Motor Group - John Clark Volkswagen St Andrews

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen St Andrews.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Excellent communication

Excellent communication, customer care outstanding. Whole experience was pain-free and professional. Well done Team St Andrews, in particular Stuart King and Ryan Dowie for the friendly chat whilst Stuart was finalising the paperwork.

March 20, 2026
John Clark Motor Group - John Clark Volkswagen St Andrews logo

Reply from John Clark Motor Group - John Clark Volkswagen St Andrews

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Stuart, Ryan and the management team at Volkswagen St Andrews.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Buying new car was a treat!

Buying new car can be a stressful, it’s a lot of money. From start to finish this was a straightforward process. Arranged a couple test drives, for some distance, just ourselves. Communications were good. Offer was good. Happy with the purchase.

March 6, 2026
John Clark Motor Group - John Clark Volkswagen St Andrews logo

Reply from John Clark Motor Group - John Clark Volkswagen St Andrews

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen St Andrews.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Great service

Stuart and Ryan were a pleasure to deal with and both gave a high level of of service.

March 8, 2026
John Clark Motor Group - John Clark Volkswagen St Andrews logo

Reply from John Clark Motor Group - John Clark Volkswagen St Andrews

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Stuart, Ryan and the management team at Volkswagen St Andrews.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars
John Clark Motor Group - John Clark Volkswagen St Andrews logo

Reply from John Clark Motor Group - John Clark Volkswagen St Andrews

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Excellent service

I was really impressed with the way everything was handled for my purchase of a new Polo car. The salesman explained, in great detail, the controls and switches of the new car at the handover. He phoned me two days later to check how I was getting on with it as it’s an automatic and I hadn’t driven one before.
Overall excellent service and I would recommend them to anyone.

March 3, 2026
John Clark Motor Group - John Clark Volkswagen St Andrews logo

Reply from John Clark Motor Group - John Clark Volkswagen St Andrews

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen St Andrews.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Vw purchase from VW St Andrews, Great service from Stuart King

Visited VW St Andrews to look at a wee car for my daughter.
We were greeted by Ryan and Stuart, who were both very helpful and very knowledgeable.
Stuart support me with picking the car and spoke of the different ways to pay/ finance the car.
Stuart was in no way pushy or trying to get me to buy something I didnt want or need!
Stuart was in regular contact with me with up dates on the car and to arrange pick up.
Stuart was gutted he was not available for the day of handover but followed up with a phone to make sure everything was straight forward.
Stuart was amazing and very helpful, plus he left a gift for my daughter in the car!

110% I will be back to St Andrews VW and will be asking for Stuart the next time I buy a car!
Thank you for everything, Stuart!!

March 1, 2026
John Clark Motor Group - John Clark Volkswagen St Andrews logo

Reply from John Clark Motor Group - John Clark Volkswagen St Andrews

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed to Ryan, Stuart and the management team at Volkswagen St Andrews.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Great service

From the minute we arrived into the dealership, everyone was really friendly. Stuart explained everything and kept in touch with me all week.
Handover was well done and he took time to go over all the controls in my new car.
Great experience. Would recommend.

February 27, 2026
John Clark Motor Group - John Clark Volkswagen St Andrews logo

Reply from John Clark Motor Group - John Clark Volkswagen St Andrews

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team at Volkswagen St Andrews.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 4 out of 5 stars

Friendly staff and a hassle free experience

Friendly staff and a hassle free experience. Went to look at a few cars and was greeted by a no hassle no sale pitch member of staff. We decided to test drive a car which and never felt pressured during the whole process. We did purchase the car and was dealt with very professionally throughout the whole process. I would highly recommend John Clark St Andrews.

February 22, 2026
John Clark Motor Group - John Clark Volkswagen St Andrews logo

Reply from John Clark Motor Group - John Clark Volkswagen St Andrews

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen St Andrews.

We are delighted that your experience has been a positive one.

Kind Regards,

John

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