Very nice sales girl who I dealt with two years ago really wasn’t looking to change my car but mentioned to Harriet the colour I fancied but didn't see any, Harriet said there was one in the corner.... See more
Company replied
Balmoral Business Park, Wellington Road, AB12 3JG Aberdeen, Scotland, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very nice sales girl who I dealt with two years ago really wasn’t looking to change my car but mentioned to Harriet the colour I fancied but didn't see any, Harriet said there was one in the corner.... See more
Company replied
Beth very helpful ,the only complaintI have is that there is no hand book —I am 85 and it is all very well for young people who know what they are doing with apps etc but at my age I would like a... See more
Company replied
Mini Countryman - recently purchased and I have to say the sales process was handled seamlessly by Beth, extremely knowledgeable and attentive at all times (even providing Email updates after hours!).... See more
Company replied
Warm welcome from all staff. Brocton, our Guide Dog puppy is made especially welcome. Pleasant spacious showroom, lots of cars on display. No pressure from the staff just helpful support if requi... See more
Company replied
Visit John Clark MINI located in Balmoral Business Park on Wellington Road, proud to be part of the family run John Clark Motor Group in Scotland. Our state-of-the-art showroom in Aberdeen has a wide range of new and Approved Used MINI cars for sale, as well as an abundance of aftersales services and maintenance packages. Whether you are a new or returning customer, we are happy to welcome you to our MINI dealership. Our dedicated staff are happy to guide you through our superb MINI stock and answer any questions or queries You may have, as well as accompany you on a test drive in the model of your choice. We also provide several aftersales services for our service centres. Our qualified MINI trained technicians will get you back on the road before you know it by only using MINI approved parts, meaning you have complete faith that we will return your car to its pristine condition. To find out more about MINI and the service John Clark MINI provide, come and visit us today. We can’t wait to see you.
Written by the company

All Our Vehicles Are John Clark Approved

Balmoral Business Park, Wellington Road, AB12 3JG, Aberdeen, Scotland, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from John Clark Motor Group - Mini Aberdeen
Our countryman had an unusual problem of the boot opening at random when the car was parked and closing on you at times when loading things into the boot.Not regularly, and with boot activation disabled on the key in case of accidental activation ,it was very difficult to trace.Initial checking of systems came up blank, on further check of system an update was done on the onboard computer. We hope this has been successful.The staff were very good and did not dismiss our worries but we are
greatfull for their time and patience and hope that they have been successful in fixing this problem.

Reply from John Clark Motor Group - Mini Aberdeen
I live in Glasgow and was unable to have any face to face contact with any of the sales team. Additionally there were many obstacles in the way of a straightforward purchase of my car. I was fortunate to have Harriett Bryant as my sales advisor and would like to say that she was professional, helpful and very patient in dealing with my circumstances. She was always friendly and knowledgeable when I spoke with her and all email was responded to promptly. I believe she went out of her way to ensue that the purchase of my car went as smoothly as possible. She is a credit to your company and I would like to thank her for delivering such excellent service.

Reply from John Clark Motor Group - Mini Aberdeen
Received a video of my car getting it’s tyres and brake discs checked. Car was ready when I asked for it. Was also washed and hoovered. Couldn’t have gone any smoother.

Reply from John Clark Motor Group - Mini Aberdeen

Reply from John Clark Motor Group - Mini Aberdeen
The lady I spoke to (sorry I can’t remember her name) was extremely helpful by keeping in touch with me during the service and mot. She was very knowledgeable and thoroughly explained everything to me.

Reply from John Clark Motor Group - Mini Aberdeen

Reply from John Clark Motor Group - Mini Aberdeen
They are always very welcoming and lovely happy to help everytime, very happy with there service

Reply from John Clark Motor Group - Mini Aberdeen

Reply from John Clark Motor Group - Mini Aberdeen
The knowledge and professionalism of Jenni-leith.
The Mini Electric is a new driving experience that was constantly supported along the way.

Reply from John Clark Motor Group - Mini Aberdeen
Everyone is so nice and helpful and the customer service and the after care service is just amazing

Reply from John Clark Motor Group - Mini Aberdeen
Beth was fabulous from start to finish when I purchased my new mini. Always kept me up to date.

Reply from John Clark Motor Group - Mini Aberdeen
Bought my new mini here. Long delay from order til delivery but this was not the fault of the company. Great service and good communication throughout the process.

Reply from John Clark Motor Group - Mini Aberdeen
Beth Ireland was a superb saleswoman. I’d come back to buy from her again for sure.
Very pleasant experience no pressure sale or deadline to sign on the dotted line.

Reply from John Clark Motor Group - Mini Aberdeen
I had good and clear service. Good salesman too. There was a long delay in the car which is no ones fault, but I feel that I had to call to check dates each time. Not kept up to date unless I asked.

Reply from John Clark Motor Group - Mini Aberdeen
Beth couldn’t have been any more fantastic if she tried 5 ⭐️ :@)

Reply from John Clark Motor Group - Mini Aberdeen
Great service from start to finish! Keep me informed through the new vehicle build

Reply from John Clark Motor Group - Mini Aberdeen
Leonie, help us with a purchase over the phone, sent a fantastic video showing the car in great detail, which made the purchase very easy and was very attentive, and kept in constant contact to help with the purchase. I would most certainly return from my next car

Reply from John Clark Motor Group - Mini Aberdeen
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.