John Clark Motor Group - Mini Aberdeen Reviews 

266
•
TrustScore 5 out of 5

4.8

Balmoral Business Park, Wellington Road, AB12 3JG Aberdeen, Scotland, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Phenomenal customer service from Harriet and James , as good as ive ever had and im now in my 60s. Nothing was too much bother and all aspects fully explained and a joy to deal with. After my wife pu... See more

Company replied

Rated 3 out of 5 stars

I was dealing with one sales person. Reserved the car. Was given finance details which I chose not to accept. Phoned after 48 hrs to make sure the car was still available to me. Explained I was org... See more

Rated 5 out of 5 stars

The salesperson was honest when speaking to us about new and used cars. Answered any questions in full and was very helpful when we took our dog up to help decide what type of mini we were going to pu... See more

Company replied

Rated 5 out of 5 stars

An excellent first discussion with Harriett Bryant, about the Mini we were interested in. Time taken to build the car on line, which made our final decision easy and thereafter place an order.... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Motorcycle Dealer
  7. Used Car Dealer

Written by the company

Visit John Clark MINI located in Balmoral Business Park on Wellington Road, proud to be part of the family run John Clark Motor Group in Scotland. Our state-of-the-art showroom in Aberdeen has a wide range of new and Approved Used MINI cars for sale, as well as an abundance of aftersales services and maintenance packages. Whether you are a new or returning customer, we are happy to welcome you to our MINI dealership. Our dedicated staff are happy to guide you through our superb MINI stock and answer any questions or queries You may have, as well as accompany you on a test drive in the model of your choice. We also provide several aftersales services for our service centres. Our qualified MINI trained technicians will get you back on the road before you know it by only using MINI approved parts, meaning you have complete faith that we will return your car to its pristine condition. To find out more about MINI and the service John Clark MINI provide, come and visit us today. We can’t wait to see you.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Balmoral Business Park, Wellington Road, AB12 3JG, Aberdeen, Scotland, United Kingdom

  • 01224 335555

4.8

Excellent

TrustScore 5 out of 5

266 reviews

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4.8

All reviews

(266)

1,989 reviews in the last 12 months

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Rated 5 out of 5 stars

Reassuring mini health check

I’ve had my Mini Cooper just over 12 months now and I love it. I recently took it to John Clarke’s with concerns of a possible problem with the suspension or coil spring. Fortunately everything was fine and all was confirmed in the inspection report carried out by their technician Darren. He even carried out a complementary vehicle health check and created a video during the inspection, which I received by email after collecting my mini. I was very impressed and reassured by this as it showed me the inspection taking place, plus tyre depths. It also reminded me that I need to clean better under my arches! Thank you for excellent service!

January 29, 2026
Unprompted review
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Darren and the management team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Keira was very helpful

Keira was very helpful, friendly and informative from the first moment until the car handover, and since. I really think she went above and beyond to help me.

January 29, 2026
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Keira and the management team at MINI Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

I would highly recommend John Clark…

I would highly recommend John Clark Mini Aberdeen to all my family & friends. The service I got was exceptional from front desk to sales & servicing, especially Leonie, Beth & Lisa there knowledge of the product, helpfulness, nothing was to much bother for them. They made the experience of selecting & buying my new JCW Countryman a pleasure. I will definitely be going back, I can’t imagine having anything else but a mini from now on.

January 2, 2026
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Reply from John Clark Motor Group - Mini Aberdeen

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Leonie, Beth and Lisa at MINI Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Sales staff were very helpful and the…

Sales staff were very helpful and the deal was done quickly

December 21, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great Experience

Friendly knowledgeable staff

December 23, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Margaret.

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Afternoon, Jennifer.

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Kiera and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Good experience with Thomas

I was kept up to date throughout the process of buying the car until handover, my salesman Thomas was extremely helpful and always available to answer any questions I had

November 30, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Thomas and the management team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

New Mini Sale and Handover

Great service provided by the Sales Team on the purchase of my third mini. Tom Higgins was exceptionally helpful, knowledgeable and courteous. All aspects of the car functionality were clearly explained at the handover today although there was a lot to take in from my perspective.

December 5, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Tom and the management team at MINI Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Lisa

Rated 5 out of 5 stars

Helpful informative staff

Helpful informative staff. Made the whole process stress free .

December 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Easy to deal with and smooth paperwork

Easy to deal with and smooth paperwork

November 29, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

new car purchase

Great customer experience provided by Thomas Higgins

November 19, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Thomas and the management team at MINI Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Lisa

Rated 5 out of 5 stars

Excellent sales advice and help with purchase

The sales representative with whom we dealt, Harriett Bryant, couldn't have been more helpful, informative or obliging. She made the whole process of selling my previous mini, arranging the purchase of my new one and arranging the finance for the purchase clear and understandable.

November 22, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Was an incredible experience

Was an incredible experience ! They helped me choose the right car for me ! And they basically did everything for me it was no stress ! Harriett was awesome ! Informed me every step of the way ! Can’t thank her enough

October 16, 2025
Unprompted review
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good afternoon Amanda,
Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Great service

Great service

October 8, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

A MINI for Mum is the Minimum

The experience of purchasing our Mini was very straightforward and made it a pleasant experience.
I would have no hesitation in dealing with John Clark Motor Group-Mini Aberdeen again.

October 11, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 3 out of 5 stars

Very mixed service.

Sales process was easy - I was buying remotely. But handover was left feeling oh we have your money here’s your car good bye. Although I must say it wasn’t my sales lady that did my handover.

The automated hard sell via email for extras is a bit annoying also.

August 16, 2025
Rated 5 out of 5 stars

New mini

Leonie and Harriet were very helpful, knowledgeable and good to deal with. Thought I would miss my mini but loving the new one

August 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Hi Nicky,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Rachel

Rated 5 out of 5 stars

Purchasing a car

Excellent customer service

July 31, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Dave.

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Harriett was excellent

Harriett was excellent, keeping us updated throughout, answering any queries we had and ensured everything was seamless, going above and beyond to resolve any issue. She is an asset to the Company.

August 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Gerry.

Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at MINI Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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