John Clark Motor Group - Mini Aberdeen Reviews 

259
TrustScore 5 out of 5

4.8

Balmoral Business Park, Wellington Road, AB12 3JG Aberdeen, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very nice sales girl who I dealt with two years ago really wasn’t looking to change my car but mentioned to Harriet the colour I fancied but didn't see any, Harriet said there was one in the corner.... See more

Company replied

Rated 4 out of 5 stars

Beth very helpful ,the only complaintI have is that there is no hand book —I am 85 and it is all very well for young people who know what they are doing with apps etc but at my age I would like a... See more

Company replied

Rated 5 out of 5 stars

Mini Countryman - recently purchased and I have to say the sales process was handled seamlessly by Beth, extremely knowledgeable and attentive at all times (even providing Email updates after hours!).... See more

Company replied

Rated 5 out of 5 stars

Warm welcome from all staff. Brocton, our Guide Dog puppy is made especially welcome. Pleasant spacious showroom, lots of cars on display. No pressure from the staff just helpful support if requi... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Visit John Clark MINI located in Balmoral Business Park on Wellington Road, proud to be part of the family run John Clark Motor Group in Scotland. Our state-of-the-art showroom in Aberdeen has a wide range of new and Approved Used MINI cars for sale, as well as an abundance of aftersales services and maintenance packages. Whether you are a new or returning customer, we are happy to welcome you to our MINI dealership. Our dedicated staff are happy to guide you through our superb MINI stock and answer any questions or queries You may have, as well as accompany you on a test drive in the model of your choice. We also provide several aftersales services for our service centres. Our qualified MINI trained technicians will get you back on the road before you know it by only using MINI approved parts, meaning you have complete faith that we will return your car to its pristine condition. To find out more about MINI and the service John Clark MINI provide, come and visit us today. We can’t wait to see you.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Balmoral Business Park, Wellington Road, AB12 3JG, Aberdeen, Scotland, United Kingdom

  • 01224 335555

4.8

Excellent

TrustScore 5 out of 5

259 reviews

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4.8

All reviews

(259)

2,408 reviews in the last 12 months

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Rated 5 out of 5 stars

Good experience with Thomas

I was kept up to date throughout the process of buying the car until handover, my salesman Thomas was extremely helpful and always available to answer any questions I had

November 30, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Thomas and the management team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

New Mini Sale and Handover

Great service provided by the Sales Team on the purchase of my third mini. Tom Higgins was exceptionally helpful, knowledgeable and courteous. All aspects of the car functionality were clearly explained at the handover today although there was a lot to take in from my perspective.

December 5, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Tom and the management team at MINI Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Lisa

Rated 5 out of 5 stars

Helpful informative staff

Helpful informative staff. Made the whole process stress free .

December 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Easy to deal with and smooth paperwork

Easy to deal with and smooth paperwork

November 29, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

new car purchase

Great customer experience provided by Thomas Higgins

November 19, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Thomas and the management team at MINI Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Lisa

Rated 5 out of 5 stars

Excellent sales advice and help with purchase

The sales representative with whom we dealt, Harriett Bryant, couldn't have been more helpful, informative or obliging. She made the whole process of selling my previous mini, arranging the purchase of my new one and arranging the finance for the purchase clear and understandable.

November 22, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Was an incredible experience

Was an incredible experience ! They helped me choose the right car for me ! And they basically did everything for me it was no stress ! Harriett was awesome ! Informed me every step of the way ! Can’t thank her enough

October 16, 2025
Unprompted review
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good afternoon Amanda,
Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Great service

Great service

October 8, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

A MINI for Mum is the Minimum

The experience of purchasing our Mini was very straightforward and made it a pleasant experience.
I would have no hesitation in dealing with John Clark Motor Group-Mini Aberdeen again.

October 11, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 3 out of 5 stars

Very mixed service.

Sales process was easy - I was buying remotely. But handover was left feeling oh we have your money here’s your car good bye. Although I must say it wasn’t my sales lady that did my handover.

The automated hard sell via email for extras is a bit annoying also.

August 16, 2025
Rated 5 out of 5 stars

New mini

Leonie and Harriet were very helpful, knowledgeable and good to deal with. Thought I would miss my mini but loving the new one

August 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Hi Nicky,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Rachel

Rated 5 out of 5 stars

Purchasing a car

Excellent customer service

July 31, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Dave.

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Harriett was excellent

Harriett was excellent, keeping us updated throughout, answering any queries we had and ensured everything was seamless, going above and beyond to resolve any issue. She is an asset to the Company.

August 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Gerry.

Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at MINI Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Buy a Mini from JC Aberdeen

Everyone at the Mini garage was friendly, helpful and knowledgeable. I only had one query in the run up to collecting my car and the team in Aberdeen dealt with it quickly and courteously. Special thanks to Tom, who went above and beyond to have the car ready this week

August 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Dave.

Many thanks for your review and feedback, which I will ensure is passed on to Tom and the management team at MINI Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Enquired about a car

Enquired about a car, which Sara dealt with.
Sara was efficency, helpful and friendly.
Good experience all round.

July 14, 2025
Unprompted review
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Sara and the team at MINI Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great service

Great service. Responsive and reassuring. Friendly and courteous. Very happy with car.

July 7, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Gillian.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at Mini Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Welcome to the digital world of cars

No dramas and my new car was delivered on time. So far so good, although it may be an idea to put an ‘idiots guide’ to the new models digital instructions, in the glove compartment.
The sales team were all helpful and efficient. Answered queries knowledgeably.

July 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Christine.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at Mini Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Jason made the whole process easy from…

Jason made the whole process easy from start to finish. Ke-t up to date with progress throughout.

July 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Alan.

Many thanks for your review and feedback, which I will ensure is passed on to Jason and the management team at Mini Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent experience at John Clark Mini in Aberdeen

Harriett is a great sales person and was so helpful with the purchase of my car.

I was lucky to find an excellent used car which was exactly what I was looking for, low mileage & in great condition.

June 28, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Trevor.

Many thanks for your review and feedback, which I will ensure is passed on to Harriett and the management team at Mini Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Sara was great

Sara was great, made the process simple.

June 19, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Julie.

Many thanks for your review and feedback, which I will ensure is passed on to Sara and the management team at Mini Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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