John Clark Motor Group - Mini Aberdeen Reviews 

259
TrustScore 5 out of 5

4.8

Balmoral Business Park, Wellington Road, AB12 3JG Aberdeen, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very nice sales girl who I dealt with two years ago really wasn’t looking to change my car but mentioned to Harriet the colour I fancied but didn't see any, Harriet said there was one in the corner.... See more

Company replied

Rated 4 out of 5 stars

Beth very helpful ,the only complaintI have is that there is no hand book —I am 85 and it is all very well for young people who know what they are doing with apps etc but at my age I would like a... See more

Company replied

Rated 5 out of 5 stars

Mini Countryman - recently purchased and I have to say the sales process was handled seamlessly by Beth, extremely knowledgeable and attentive at all times (even providing Email updates after hours!).... See more

Company replied

Rated 5 out of 5 stars

Warm welcome from all staff. Brocton, our Guide Dog puppy is made especially welcome. Pleasant spacious showroom, lots of cars on display. No pressure from the staff just helpful support if requi... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Visit John Clark MINI located in Balmoral Business Park on Wellington Road, proud to be part of the family run John Clark Motor Group in Scotland. Our state-of-the-art showroom in Aberdeen has a wide range of new and Approved Used MINI cars for sale, as well as an abundance of aftersales services and maintenance packages. Whether you are a new or returning customer, we are happy to welcome you to our MINI dealership. Our dedicated staff are happy to guide you through our superb MINI stock and answer any questions or queries You may have, as well as accompany you on a test drive in the model of your choice. We also provide several aftersales services for our service centres. Our qualified MINI trained technicians will get you back on the road before you know it by only using MINI approved parts, meaning you have complete faith that we will return your car to its pristine condition. To find out more about MINI and the service John Clark MINI provide, come and visit us today. We can’t wait to see you.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Balmoral Business Park, Wellington Road, AB12 3JG, Aberdeen, Scotland, United Kingdom

  • 01224 335555

4.8

Excellent

TrustScore 5 out of 5

259 reviews

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4.8

All reviews

(259)

2,429 reviews in the last 12 months

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Rated 5 out of 5 stars

Great hand over

Great hand over. Un rushed and very professional

March 19, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Great experience

Great experience buying my mini, hassle free, very easy process and Harriet was excellent

March 19, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

I had very good service from John Clark

I had very good service from John Clark
Mini

My questions were answered quickly and Harristt Bryant showed me all the car controls

She was always courteous and patient

March 19, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Good customer experience

Beth made the buying experience really easy and enjoyable. Great communication and very personable

March 17, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Beth and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Harriet was fabulous throughout the…

Harriet was fabulous throughout the purchase. Friendly and polite. A problem with the health check when it stated all exterior lights were operational. Once changing the lights settings to cooper works the bulb was fused. Should be replaced free of charge.

March 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Very helpful and easy to deal with to…

Very helpful and easy to deal with to purchase my new car

March 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Jason and Andris were first class to…

Jason and Andris were first class to deal with. Clear, concise communication and always looking to exceed expectations.

March 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Jason, Andris, and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Jason Feeback

Jason was extremely patient, helpful, knowledgeable and professional.

February 18, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Jason and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Beth and Jackie went absolutely above…

Beth and Jackie went absolutely above and beyond even our highest expectations and found us the perfect mini for us. We can’t thank them both enough for everything they’ve done and all the help in answering all of our questions we had. Thanks again.

February 15, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Beth, Jackie, and the management team atMINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

No hard sell

No hard sell, very knowledgeable Salesman (Jason)
10/10

February 12, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Harriett was great from start to…

Harriett was great from start to finish, really nice to deal with and very professional and helpful.

February 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

I had the best experience with Mini

I had the best experience with Mini. Thank you Jason for helping to sort out the whole process.

February 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Abrdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Informed

Informed ; courteous and engaging sales person . Maintained contact throughout sales process without in any sense being too full on .
Harriet was a pleasure to deal with and is a credit to your organisation

February 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 4 out of 5 stars

Problems and solutions.

The Sales person, Tom Higgins was excellent, but embarrassed because on handing over the new car, the software was inoperable, resulting in our going home in a courtesy car, and returning the next day to collect the new, problem rectified car. Outside of that, the John Clark personnel were most helpful.

January 31, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Elaine.

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

I had a really great experience with…

I had a really great experience with John Clark mini Aberdeen. Tom was really helpful and quick to respond to my queries. My car is absolutely beautiful. The whole process was easy and really enjoyable. Thanks Tom I love the car.

February 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Julie.

Many thanks for your review and feedback, which I will ensure is passed on to Tom and the management team at MINI Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Service was excellent from start to…

Service was excellent from start to finish. The MINI branch was over 350 miles away but was well worth the trip to collect. Condition and spec of car was very good.

January 29, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Russ.

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Very helpful staff throughout the process

Very helpful staff throughout the process. All options were explained thoroughly. Car was immaculate on collection. Care and time were taken to explain the comprehensive technology.

January 29, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Henry.

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

The service from purchase to delivery…

The service from purchase to delivery was excellent with special mention to Harriet Bryant who was competent and understanding with a nervous customer

January 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Christine.

Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at MINI Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Friendly and very helpful

December 26, 2024
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, Paul.

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Jennifer Krimmel @ mini aberdeen who i…

Jennifer Krimmel @ mini aberdeen who i dealt with was amazing, quick to respond to any questions and great to deal with on handover.

December 30, 2024
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning, James.

Many thanks for your review and feedback, which I will ensure is passed on to Jennifer and the management team at MINI Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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