John Clark Motor Group - Mini Aberdeen Reviews 

266
•
TrustScore 5 out of 5

4.8

Balmoral Business Park, Wellington Road, AB12 3JG Aberdeen, Scotland, GB

•

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Rated 5 out of 5 stars

Phenomenal customer service from Harriet and James , as good as ive ever had and im now in my 60s. Nothing was too much bother and all aspects fully explained and a joy to deal with. After my wife pu... See more

Company replied

Rated 3 out of 5 stars

I was dealing with one sales person. Reserved the car. Was given finance details which I chose not to accept. Phoned after 48 hrs to make sure the car was still available to me. Explained I was org... See more

Rated 5 out of 5 stars

The salesperson was honest when speaking to us about new and used cars. Answered any questions in full and was very helpful when we took our dog up to help decide what type of mini we were going to pu... See more

Company replied

Rated 5 out of 5 stars

An excellent first discussion with Harriett Bryant, about the Mini we were interested in. Time taken to build the car on line, which made our final decision easy and thereafter place an order.... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Motorcycle Dealer
  7. Used Car Dealer

Written by the company

Visit John Clark MINI located in Balmoral Business Park on Wellington Road, proud to be part of the family run John Clark Motor Group in Scotland. Our state-of-the-art showroom in Aberdeen has a wide range of new and Approved Used MINI cars for sale, as well as an abundance of aftersales services and maintenance packages. Whether you are a new or returning customer, we are happy to welcome you to our MINI dealership. Our dedicated staff are happy to guide you through our superb MINI stock and answer any questions or queries You may have, as well as accompany you on a test drive in the model of your choice. We also provide several aftersales services for our service centres. Our qualified MINI trained technicians will get you back on the road before you know it by only using MINI approved parts, meaning you have complete faith that we will return your car to its pristine condition. To find out more about MINI and the service John Clark MINI provide, come and visit us today. We can’t wait to see you.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Balmoral Business Park, Wellington Road, AB12 3JG, Aberdeen, Scotland, United Kingdom

  • 01224 335555

4.8

Excellent

TrustScore 5 out of 5

266 reviews

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4.8

All reviews

(266)

1,989 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful efficient staff members

Very helpful efficient staff members. Would certainly recommend

March 31, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Great car buying experience start to…

Great car buying experience start to finish. Very straightforward. Thanks to Sara for all her help.

March 30, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Sara and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Sara and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Purchase of new Mini Cooper S

We had a lovely visit to John Clark Mini in Aberdeen. Our salesman Thomas Higgins was knowledgeable and patient when we were discussing finance and talked me through the setting up and of the control panel. He linked up my phone and answered all my questions. Would ask for him again next time around.

March 23, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Thomas and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Excellent service from the start

Excellent service from the start. To the finish From Harriett 5 stars

March 22, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

The sales person Harriett Bryant was…

The sales person Harriett Bryant was absolutely lovely, she helped me decide the right mini for me.

March 22, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 4 out of 5 stars

I was not too impressed with my initial…

I was not too impressed with my initial visit to the showroom but on going back Harriett Bryant was first class.

If I had met her initially it would have been five star

March 18, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Great hand over

Great hand over. Un rushed and very professional

March 19, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Great experience

Great experience buying my mini, hassle free, very easy process and Harriet was excellent

March 19, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

I had very good service from John Clark

I had very good service from John Clark
Mini

My questions were answered quickly and Harristt Bryant showed me all the car controls

She was always courteous and patient

March 19, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Good customer experience

Beth made the buying experience really easy and enjoyable. Great communication and very personable

March 17, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Beth and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Harriet was fabulous throughout the…

Harriet was fabulous throughout the purchase. Friendly and polite. A problem with the health check when it stated all exterior lights were operational. Once changing the lights settings to cooper works the bulb was fused. Should be replaced free of charge.

March 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Very helpful and easy to deal with to…

Very helpful and easy to deal with to purchase my new car

March 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Jason and Andris were first class to…

Jason and Andris were first class to deal with. Clear, concise communication and always looking to exceed expectations.

March 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Jason, Andris, and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Jason Feeback

Jason was extremely patient, helpful, knowledgeable and professional.

February 18, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Jason and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Beth and Jackie went absolutely above…

Beth and Jackie went absolutely above and beyond even our highest expectations and found us the perfect mini for us. We can’t thank them both enough for everything they’ve done and all the help in answering all of our questions we had. Thanks again.

February 15, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Beth, Jackie, and the management team atMINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

No hard sell

No hard sell, very knowledgeable Salesman (Jason)
10/10

February 12, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Harriett was great from start to…

Harriett was great from start to finish, really nice to deal with and very professional and helpful.

February 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

I had the best experience with Mini

I had the best experience with Mini. Thank you Jason for helping to sort out the whole process.

February 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Abrdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Informed

Informed ; courteous and engaging sales person . Maintained contact throughout sales process without in any sense being too full on .
Harriet was a pleasure to deal with and is a credit to your organisation

February 2, 2025
John Clark Motor Group - Mini Aberdeen logo

Reply from John Clark Motor Group - Mini Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

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