Phenomenal customer service from Harriet and James , as good as ive ever had and im now in my 60s. Nothing was too much bother and all aspects fully explained and a joy to deal with. After my wife pu... See more
Company replied
Location
Switch locationBalmoral Business Park, Wellington Road, AB12 3JG Aberdeen, Scotland, GB
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I was dealing with one sales person. Reserved the car. Was given finance details which I chose not to accept. Phoned after 48 hrs to make sure the car was still available to me. Explained I was org... See more
The salesperson was honest when speaking to us about new and used cars. Answered any questions in full and was very helpful when we took our dog up to help decide what type of mini we were going to pu... See more
Company replied
An excellent first discussion with Harriett Bryant, about the Mini we were interested in. Time taken to build the car on line, which made our final decision easy and thereafter place an order.... See more
Company replied
Company details
- Car Dealer
- also in
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Motorcycle Dealer
- Used Car Dealer
Written by the company
Visit John Clark MINI located in Balmoral Business Park on Wellington Road, proud to be part of the family run John Clark Motor Group in Scotland. Our state-of-the-art showroom in Aberdeen has a wide range of new and Approved Used MINI cars for sale, as well as an abundance of aftersales services and maintenance packages. Whether you are a new or returning customer, we are happy to welcome you to our MINI dealership. Our dedicated staff are happy to guide you through our superb MINI stock and answer any questions or queries You may have, as well as accompany you on a test drive in the model of your choice. We also provide several aftersales services for our service centres. Our qualified MINI trained technicians will get you back on the road before you know it by only using MINI approved parts, meaning you have complete faith that we will return your car to its pristine condition. To find out more about MINI and the service John Clark MINI provide, come and visit us today. We can’t wait to see you.
John Clark Motor Group
Written by the company
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Contact info
Balmoral Business Park, Wellington Road, AB12 3JG, Aberdeen, Scotland, United Kingdom
- 01224 335555
4.8
Excellent
266 reviews
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Friendly and helpful staff
Friendly and helpful staff. Cleaned my car - even though it was only in for a recall.
April 25, 2024
Reply from John Clark Motor Group - Mini Aberdeen
Good Morning Wendy,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Buying process nice and easy with Sales…
Buying process nice and easy with Sales .. however car needed to go back to have work completed … only comms from Manager came after we made contact, no follow up to make sure car was fine, which we found unusual as other Abdn car dealer did this. Glad to say car is all good!
March 28, 2024
Reply from John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
John Clark Mini Aberdeen are the best
from booking the appointment to picking up my car afterwards the staff at John Clark Mini Aberdeen could not have been more helpful and attentive
April 19, 2024
Reply from John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Courteous and committed Team…
My car recently had an engine diagnostic test at the Clark MINI Aberdeen Service. As an inexperienced, female vehicle owner, I was treated with the utmost professionalism, understanding, and courtesy, by everyone starting from the booking line operator through the onsite advisory team and a senior technician who took the time to explain things in person, having given a thorough check to the vehicle. I felt I was dealing with a trustworthy and committed Team. The local courtesy lift was also appreciated, thank you.
April 1, 2024
Unprompted review
Reply from John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Reply from John Clark Motor Group - Mini Aberdeen
Good Morning Paul,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
The customer comes first!
Jason and the team were excellent from
start to finish. A brand new Mini bought & collected in under a week! I wouldn’t go anywhere else than John Clark 😊
March 14, 2024
Reply from John Clark Motor Group - Mini Aberdeen
Good Morning Fluer,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Was taken promptly ,work required to be…
Was taken promptly ,work required to be done was explained to me and loan car was ready
March 21, 2024
Reply from John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Reply from John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
"I recently picked up my new Mini…Quelle JOIE!
I recently picked up my new Mini....this is the sixth Mini I have bought from John Clark Aberdeen....therein must lie a positive story..it certainly does ..it is people who create a most pleasant stress free experience....Thomas Higgins was patient with me...( one of the mature older generation ).., He was most knowledgeable, friendly and yet business -like in his approach, very mannerly and extremely polite ..mark out of ten? 10!
John Rose
March 8, 2024
Unprompted review
Reply from John Clark Motor Group - Mini Aberdeen
Good Morning John,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Reply from John Clark Motor Group - Mini Aberdeen
Good Morning James,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Great service, friendly staff.
I was kept up to date on all the work required throughout the day, and they gave me a lift back to town when the car had to be kept overnight. Great service, friendly staff.
February 5, 2024
Reply from John Clark Motor Group - Mini Aberdeen
Good Afternoon Douglas,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Perfect as always !!
February 16, 2024
Reply from John Clark Motor Group - Mini Aberdeen
Good Morning Dobbie,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
My Mini Clubman SD was recalled by BMW…
My Mini Clubman SD was recalled by BMW Mini and I was very happy with the service provided by John Clark Mini in Aberdeen.
January 8, 2024
Reply from John Clark Motor Group - Mini Aberdeen
Good Morning Stuart,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
New Mini Clubman
My wife was looking for a new car and we decided to have a look at John Clark Mini. We met Harriett Bryant, who was very helpful and put us under no pressure to buy. My wife test drove a Mini and enjoyed driving it.
I have to say we got a good fair deal on our car as a trade-in for a new Mini Clubman. Can't thank the people at John Clark Mini, especially Harriet.
November 23, 2023
Excellent and thorough information
I dealt with the same person who helped my wife choose her new Motability vehicle - the top of the range 2.0 litre 3-door hatch with the Premium Plus package. I wanted to get information on the PCP costs for the 1.5 litre 3-door hatch with the Premium Plus package. Jenny was excellent to deal with and I decided to go ahead with the deal
November 22, 2023
Staff were very helpful and…
Staff were very helpful and professional,good job completed
January 17, 2024
The team at mini did a brilliant job
The team at mini did a brilliant job
I had no desire to buy a new car but after visiting the showroom and chatting options through I couldn’t help but treat myself to a refresh. Harriet was knowledgeable and great to work with
November 14, 2023
Reply from John Clark Motor Group - Mini Aberdeen
Good Morning Claire,
Many thanks for your review and feedback, which I will ensure is passed on to Harriet the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Honestly the worst car dealership I…
Honestly the worst car dealership I ever had to deal with I was supposed to get car on 3/10 but nobody phone for over a week to say the car are getting a recall the the sales person was very rude I was phoning and the said stop phoning us for updates then on 25/11 the car came they had puf on wrong reg
October 4, 2023
Unprompted review
Reply from John Clark Motor Group - Mini Aberdeen
Hi Mike,
Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. This is not the service we strive to provide and I would like to find out some more information if possible.
If you can send your full name, registration and who you were dealing with to kate.lyttle@john-clark.co.uk so that I can pass this on to our management team to review that would be much appreciate.
Kind regards,
Kate
John Clark Motor Group
Your staff were professional and…
Your staff were professional and helpful all the way very pleased
September 4, 2023
Reply from John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Harriet at John Clark MINi was the…
Harriet at John Clark MINi was the person helping me with all my mini queries and put together a package for me that was absolutely perfect!
At no time did I feel pressured or felt like I was dealing with a salesperson.
She was brilliant from start to finish
October 18, 2023
Reply from John Clark Motor Group - Mini Aberdeen
Good Morning Julie,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
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