John Clark Motor Group - Pentland Land Rover Dundee Reviews 

177
TrustScore 4.5 out of 5

4.6

Lundie Avenue 1, ., DD2 3NY Dundee, Scotland, GB


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Rated 5 out of 5 stars

Following the recent purchase of my Range Rover Evoque my 5* score is from the start of the purchasing process through to agreeing the sale and the final handover of the car, the service I... See more

Rated 5 out of 5 stars

I had an excellent experience buying my car from Pentland (John Clark). Even though I travelled all the way from Kent to Dundee, the whole process was smooth, professional, and worth the journey... See more

Company replied

Rated 5 out of 5 stars

Spotted new Evoque in showroom when returning courtesy car. Spoke to friendly salesperson, David Cartmill, and after some negotiations managed to secure a deal which suited both parties. Collected new... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Pentland Land Rover, thank to Alistair McBain. Great service, informative and friendly, going the extra mile with additional videos around the car so that I could view... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Pentland Land in Dundee forms part of the successful John Clark Motor Group and we have years of experience in delivering high-quality Land Rover cars and servicing, combined with unrivalled customer service. Located in Lundie Road, Dundee we are very near to Kingspark School and not far from St Johns R C High School. We are easily accessible from the surrounding area, given our close proximity to the A90 Kingsway. If you are travelling by public transport, regular buses run to and from the city centre and Dundee train station. Come and visit us today and our friendly staff will be on hand to answer all your questions and organise a test drive for you. You can have a closer look at the full range of new Land Rovers as well as the constantly changing selection of Approved Used cars we have. When you have chosen the car you wish to purchase, our finance experts will help you choose the best finance solution for your own personal budget needs.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Lundie Avenue 1, ., DD2 3NY, Dundee, Scotland, United Kingdom

  • 01382 933340

4.6

Excellent

TrustScore 4.5 out of 5

177 reviews

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4.6

All reviews

(177)

2,085 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience the gentleman talked…

Great experience the gentleman talked me through everything he listened to what I wanted and didn’t try to push me in another direction

January 30, 2025
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Morning, Andrew.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Would always recommend

Friendly, helpful staff who know what they are doing. Always great to deal with.

January 17, 2025
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

We had a great experience we dealt with…

We had a great experience we dealt with David Cartmill he made sure we got the car we wanted with zero stress he was a fantastic

January 26, 2025
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Afternoon, Dionne.

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Bought a New Discovery at this branch…

Bought a New Discovery at this branch of Pentland. David Cartmill was the salesperson and he was 1st Class throughout. David's knowledge and understanding of the product was second to none and the communication throughout the process from enquiry to handover was crystal clear. Highly recommend Pentland and David Cartmill to anyone looking to purchase a Landrover product. 10/10

January 22, 2025
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Afternoon, David.

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Spotted new Evoque in showroom when…

Spotted new Evoque in showroom when returning courtesy car. Spoke to friendly salesperson, David Cartmill, and after some negotiations managed to secure a deal which suited both parties. Collected new Evoque on Friday 24th January 2025. David talked us through the setup controls effectively so even I understood it. All in all very happy. Even the golf clubs etc fit in the boot no problem.

January 23, 2025
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Morning, Bob.

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent service

I’d recommend Pentland Dundee to anyone. Their service was fantastic throughout the purchase of my new car. The back and forth with all the finance documents was a bit tedious but that is not their fault. That’s just how finance is today.

January 23, 2025
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Morning, Susan.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent

Great service, Gavin was excellent. 10/10.

January 16, 2025
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Afternoon, David.

Many thanks for your review and feedback, which I will ensure is passed on to Gavin and the team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Bought previous car from pentland…

Bought previous car from pentland dundee so had same salesman which was helpful.good to see full range of models available in showroom

January 16, 2025
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Morning, Mrs Davie.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great service

Great service from Caroline and the team

January 1, 2025
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Morning, Graeme.

Many thanks for your review and feedback, which I will ensure is passed on to Caroline and the management team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 1 out of 5 stars

Very poor from start to finish

Very poor from start to finish. I accept that some staff were ill during the deal taking place, but there was no attention to detail at all. Communication was terrible.

December 19, 2024
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Dear Simon,

Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet the standards we aim to provide. While unforeseen circumstances, such as staff illness, can occasionally affect our processes, this should never compromise the level of service or communication you receive.

Your comments about attention to detail and communication are taken very seriously, and we are reviewing this matter internally to ensure improvements are made.

If there’s anything further you’d like to share about your experience, we’d appreciate hearing from you so we can better understand where we went wrong and work to put things right.

Best regards,
Sara

Rated 5 out of 5 stars

I live in East Sussex and saw my car on…

I live in East Sussex and saw my car on Pentland Dundee’s website. From the moment I made contact with Alistair and delivery of the car, the service and professionalism I received was outstanding!

December 6, 2024
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Afternoon, Janet.

Many thanks for your review and feedback, which I will ensure is passed on to Alistair and the management team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

We dealt with Gavin throughout the…

We dealt with Gavin throughout the whole process, efficient, friendly and really helped us through the process every step of the way. Can’t recommend Gavin enough - made the process simple and streamlined. Thank you so much!

November 24, 2024
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Morning Kate,

Many thanks for your review and feedback, which I will ensure is passed on to Gavin and the team at Pentland Land Rover Dundee.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

Our salesman David went well and beyond…

Our salesman David went well and beyond to help us get our dream Landrover evoque .

November 15, 2024
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Morning, David.

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Ben was very good

November 10, 2024
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Morning, Graeme.

Many thanks for your review and feedback, which I will ensure is passed on to Ben and the management team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great customer service

Great customer service, easy buying process and plenty time taken to explain the car’s features when I went to collect it.

November 2, 2024
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Morning, Louise

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

JLR contacted me because it was coming…

JLR contacted me because it was coming to end of my lease payment. They were extremely helpful in assessing my needs for what I wanted to do going forwards. As a consequence I was able to change my car with minimum hassle and I am very pleased with the new car which I have been driving for about 2 weeks.

October 26, 2024
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Morning, Maureen.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Sales man ALISTAIR

Sales man ALISTAIR

November 2, 2024
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Morning, Catherine.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Defender 110

A great experience dealing with both David Cartmill and the front office staff. The branch is very welcoming, providing a pleasant environment to view and discuss vehicles and options. David is highly professional and knowledgeable about the Land Rover brand and its products. He carefully listened to our requirements before making suggestions and offering guidance, which allowed us to make an informed decision. We are very happy with our purchase as first-time 110 Defender owners and are looking forward to owning and driving the car. Overall, it was an excellent experience. Highly recommended.

October 24, 2024
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Afternoon, Michael.

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great customer service

Great customer service - would fully recommend this company

October 31, 2024
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Afternoon, Christopher.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 4 out of 5 stars

Very nice people to deal with.

Very nice people to deal with.

October 23, 2024
John Clark Motor Group - Pentland Land Rover Dundee logo

Reply from John Clark Motor Group - Pentland Land Rover Dundee

Good Afternoon, Gordon.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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