Mike Anderson was his usual friendly, super efficient self. He will be sorely missed by me having bought cars from him for the last 10+ years!
Company replied
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Mike Anderson was his usual friendly, super efficient self. He will be sorely missed by me having bought cars from him for the last 10+ years!
Company replied
Staff(Julien and George) on initial visit were friendly, approachable and quickly arranged test drive in my desired vehicle. Was very happy with test drive. George Mackie then took control of all... See more
Company replied
The service was great from the start. Coffee made for you on each visit. Paperwork was pretty straight forward. Great deals and insight given into the cars history. I was even picked up from the train... See more
Company replied
It’s very easy I choose to travel to Elgin, speak with George Mackie at Pentland Land Rover, I’ve dealt with George for years and he understands what I’m looking for and I’ve owned Land Rover Discove... See more
Company replied
Pentland Land Rover Elgin forms part of the award winning John Clark Motor Group. Our prestigious showroom in Elgin has a wide range of new and Approved Used Land Rover vehicles for sale, as well as a huge selection of aftersales service and maintenance packages. Located next to the A96, in Elgin, Morayshire we are ideally located between Aberdeen and Inverness and we are easily accessible from anywhere in the north east of Scotland. By visiting Pentland Land Rover you can view the full range of new Land Rover vehicles and our friendly staff will organise a test drive for you in the car of your choice. We will also talk you through our range of finance offers that make funding your exciting new purchase straightforward and simple from start to finish. To find out more come and see us, call us or complete an online enquiry form and we will get back to you as soon possible. We look forward to seeing you soon.
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All Our Vehicles Are John Clark Approved

Moycroft Industrial Estate, IV30 1XZ, Elgin, Scotland, United Kingdom
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Reply from John Clark Motor Group - Pentland Land Rover Elgin
Mike Anderson was his usual friendly, super efficient self. He will be sorely missed by me having bought cars from him for the last 10+ years!

Reply from John Clark Motor Group - Pentland Land Rover Elgin

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Recently lost my husband so 1st time doing car on my own have to say Michael Anderson in Elgin was fantastic and helped me greatly and over the moon with my new car.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Staff(Julien and George) on initial visit were friendly, approachable and quickly arranged test drive in my desired vehicle. Was very happy with test drive.
George Mackie then took control of all paperwork including retention of my number plate, taxing and complete readiness of vehicle making the whole process enjoyable. Collecting car went smoothly.
Very happy with purchase. Since collection I have received a follow up call to ensure all OK.
On further visit, Ellie quickly helped me with small query I had .
Altogether has been very enjoyable experience and look forward to future visits for servicing etc.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
The service was great from the start. Coffee made for you on each visit. Paperwork was pretty straight forward. Great deals and insight given into the cars history. I was even picked up from the train station, taken to the bank then the show room. Everyone was extremely polite and friendly. Would definitely recommend. Great service 💯

Reply from John Clark Motor Group - Pentland Land Rover Elgin
I highly recommend Pentland Land Rover - Elgin, the customer service provided to us during our recent visit was excellent. From the warm friendly welcome at the entrance, through to the Service Team - all were excellent. I was kept updated at all times on the progress of my vehicle and the associated works prior to and post completion.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Excellent. From my first call to receiving our beautiful car, everything was fair and made easy by the experienced team. Highly recommended

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good service and communication, I bought my car whilst I was abroad and Robert made the process very straightforward from my initial enquiry to collection of the car.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Excellent service delighted with the vehicle . George the salesman was very nice to deal with

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Very helpful and knowledgeable staff. No issues whatsoever

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Absolutely the worst car dealership in the country, lied from the outset, lied to JLR when reported to them, added options to the car that weren't ordered and told me to "take it or leave and wait 9 months for another car"
Paid a deposit on a new LR Defender for my business, told them I didn't want sidesteps fitted (£2k option!) and not functional for my needs. Went to view the car and saw they had fitted the side steps. They refused to remove them and said I could "take it or leave it". Then lied about it to JLR saying they had a signed order form confirming I had ordered the side steps but then couldn't produce it as it was never signed.
Then said they had reached out to me (which they hadn't) to order new vehicle (and wait 9 months for) so just lie after lie and everything to crew every last penny out of the customer.
Will never order aa vehicle from them or JLR again (after 18 cars in 14 years) totally shocking service. Avoid at all costs.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
George Mackie was a pleasure to deal with and made the purchase process nice and easy.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
George was great from the first phone call to the collection day.
Having come from a Porsche the handover experience wasn’t as good no reveals etc.
Porsche also give more gifts but that’s Porsche. I can’t complain about getting the yeti cup though.
Can’t fault George though.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Efficient service with friendly & helpful staff at Pentland Elgin

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Excellent service and help in executing the trade in and handover, one thing to sort. Driver side stantion has small intend on door pillar picture sent to George Mackie

Reply from John Clark Motor Group - Pentland Land Rover Elgin
It’s very easy I choose to travel to Elgin, speak with George Mackie at Pentland Land Rover, I’ve dealt with George for years and he understands what I’m looking for and I’ve owned Land Rover Discovery’s
since they were available in 4 doors, renewing them every 3yrs. Service staff are also very helpful and friendly,

Reply from John Clark Motor Group - Pentland Land Rover Elgin
My last 2 vehicles have been from Pentland. The level of service from all staff has always been professional and friendly. George kept me informed throughout the purchase process with excellent customer service.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
I've always been well looked after here.
My third Discovery commercial - it's brilliant, even better than expected.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
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