Staff(Julien and George) on initial visit were friendly, approachable and quickly arranged test drive in my desired vehicle. Was very happy with test drive. George Mackie then took control of all... See more
Company replied
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Staff(Julien and George) on initial visit were friendly, approachable and quickly arranged test drive in my desired vehicle. Was very happy with test drive. George Mackie then took control of all... See more
Company replied
Getting the car picked up from home and valeted as part of the courtesy, was fab. Also, being able to pay a monthly service plan, is great. Thankfully only required one major repair’ which was very ex... See more
Company replied
It’s very easy I choose to travel to Elgin, speak with George Mackie at Pentland Land Rover, I’ve dealt with George for years and he understands what I’m looking for and I’ve owned Land Rover Discove... See more
Company replied
The service was great from the start. Coffee made for you on each visit. Paperwork was pretty straight forward. Great deals and insight given into the cars history. I was even picked up from the train... See more
Company replied
Pentland Land Rover Elgin forms part of the award winning John Clark Motor Group. Our prestigious showroom in Elgin has a wide range of new and Approved Used Land Rover vehicles for sale, as well as a huge selection of aftersales service and maintenance packages. Located next to the A96, in Elgin, Morayshire we are ideally located between Aberdeen and Inverness and we are easily accessible from anywhere in the north east of Scotland. By visiting Pentland Land Rover you can view the full range of new Land Rover vehicles and our friendly staff will organise a test drive for you in the car of your choice. We will also talk you through our range of finance offers that make funding your exciting new purchase straightforward and simple from start to finish. To find out more come and see us, call us or complete an online enquiry form and we will get back to you as soon possible. We look forward to seeing you soon.
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All Our Vehicles Are John Clark Approved

Moycroft Industrial Estate, IV30 1XZ, Elgin, Scotland, United Kingdom
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Bought second Defender in Fourteen months just because the nice mannerism of the sales man George Mackie first class man

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Excellent service, George Mackie was great, the car was taken to Perth to make it easier to pick up, hand over went well and the car looked great

Reply from John Clark Motor Group - Pentland Land Rover Elgin

Reply from John Clark Motor Group - Pentland Land Rover Elgin

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Our experience buying our new defender was exemplary. No hard sell, no haggling, no false expectations

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Grorge was a delight to deal with from start to finish, he was very helpful and knowledgeable and nothing was too much for him to deal with. The dealership staff were great as well and always helpful and pleasant especially when I collected my new car. I had a small issue with a warning alert which was dealt with at Stirling and they couldn't have been nicer or more helpful. In all where largely service levels and expectations are declining vastly with a culture of low expectation and poor service everywhere this has been by far the best car purchase experience I have ever had and I would not hesitate in recommending anyone to use Pentland and speak to George.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Service and communications were excellent all throughout the process from ordering to delivery. Cannot praise everyone at Pentland Elgin enough

Reply from John Clark Motor Group - Pentland Land Rover Elgin
It was very easy to deal with the salesman George Mackie this is the third time I have purchased through him. You never feel under pressure with him.The process from selling my old car to buying the new one was so easy

Reply from John Clark Motor Group - Pentland Land Rover Elgin

Reply from John Clark Motor Group - Pentland Land Rover Elgin

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Harley always gives us individual personalised service making the process of trading in and buying a car as easy as possible

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good service, managed to get work done in one visit which would have taken longer with a return.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Sale was good Matthew, still waiting on him contacting Ms to get a couple of scratches taken out that cwas pointed out at time of purchase.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Buying a new car, as a private individual, is a significant purchase. Harley Allerton guided me through the process, making it both straightforward and fun. The most important contribution he made was to listen! It's an important skill, but it made the process that much easier and avoided mistakes. The other key thing was that it wasn't a 'pushy sell”. I was informed of choices. Decisions were my own, based on my experience and then acted upon.
I much appreciated the approach taken and the responsiveness. Many Thanks.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Very efficient and friendly staff. From ordering to delivery everything dealt with professionally. Picking up my car was a pleasure, all paperwork was signed beforehand so made everything so much easier.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
The usual very helpful advice and guidance from Michael Anderson.
And the welcome interest shown by Adam Rhind

Reply from John Clark Motor Group - Pentland Land Rover Elgin
From first meeting George to collecting the car was absolutely 1st class. Any questions or communications were prompt and dealt with very efficiently.
I sincerely hope if I ever have any issue with the car that they are as attentive and efficient as they have been to date.
So far I’m loving my new discovery even though it’s only been a few days.
Can’t recommend enough, thanks to all that made buying my new car a straight forward and very pleasant experience.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
The salesman
Did not appreciate the questions re the deposit I paid and made Michael aware
Made it awkward for him and myself which spoiled things re the new car

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Excellent customer support and help setting up the new car and completing the deal especially over Christmas.
Sales George Mackie especially helpful and very experienced making it a pleasurable experience for me and my wife buying another new Range Rover Sport.
Really pleased

Reply from John Clark Motor Group - Pentland Land Rover Elgin
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