Staff(Julien and George) on initial visit were friendly, approachable and quickly arranged test drive in my desired vehicle. Was very happy with test drive. George Mackie then took control of all... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Getting the car picked up from home and valeted as part of the courtesy, was fab. Also, being able to pay a monthly service plan, is great. Thankfully only required one major repair’ which was very ex... See more
Company replied
It’s very easy I choose to travel to Elgin, speak with George Mackie at Pentland Land Rover, I’ve dealt with George for years and he understands what I’m looking for and I’ve owned Land Rover Discove... See more
Company replied
The service was great from the start. Coffee made for you on each visit. Paperwork was pretty straight forward. Great deals and insight given into the cars history. I was even picked up from the train... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Motorcycle Dealer
- Used Car Dealer
Written by the company
Pentland Land Rover Elgin forms part of the award winning John Clark Motor Group. Our prestigious showroom in Elgin has a wide range of new and Approved Used Land Rover vehicles for sale, as well as a huge selection of aftersales service and maintenance packages. Located next to the A96, in Elgin, Morayshire we are ideally located between Aberdeen and Inverness and we are easily accessible from anywhere in the north east of Scotland. By visiting Pentland Land Rover you can view the full range of new Land Rover vehicles and our friendly staff will organise a test drive for you in the car of your choice. We will also talk you through our range of finance offers that make funding your exciting new purchase straightforward and simple from start to finish. To find out more come and see us, call us or complete an online enquiry form and we will get back to you as soon possible. We look forward to seeing you soon.
John Clark Motor Group
Written by the company
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Contact info
Moycroft Industrial Estate, IV30 1XZ, Elgin, Scotland, United Kingdom
- 01343 559820
4.7
Excellent
311 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff were first class
The staff were first class, MOT undertaken while we waited, gave us coffee and biscuits. Kim was very helpful, along with the workshop. Ordered a new discovery sport from Mike, delivery October. First class service
August 24, 2023
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Jane,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Staff were all friendly knowledgeable…
Staff were all friendly knowledgeable and helpful.
August 6, 2023
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Helen,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Satisfaction
Easy to book , kept informed as-the service and MOT was carried out .curtesy car provided. Everything done to my satisfaction, what more could you ask for?
August 9, 2023
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Ian,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
I had a bit of a long day
I had a bit of a long day, quite a long drive up and expecting to have approximately a 1.5 hour wait while my car was serviced, on arrival I was told that there was a recall on the steering rack to be done also, ended up being over 6 hours waiting, a long time when you’ve got nothing planned, if I’d been told beforehand I could’ve made plans. The girls that dealt with me were very good and kept me updated through the day. Overall the service was very good just a pity about the long day.
August 7, 2023
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Graham,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Excellent customer service- in stark…
Excellent customer service- in stark contrast to competitors
August 6, 2023
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Robert,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Very good attention to everything and…
Very good attention to everything and very friendly
June 29, 2023
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Afternoon David,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Booking easy
Booking easy, reception staff so nice. Work done in less than two hours and I was on my way. Suggestions for other issues that may need addressing was very helpful.
July 30, 2023
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Morning James,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Great service more than helpful
May 18, 2023
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Nigel,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Defender handover
Experienced, Knowledgeable & Friendly service in comfortable surroundings
July 2, 2023
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Afternoon Euan,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Professional service nice clean car to…
Professional service nice clean car to collect. Super courtesy car.
July 17, 2023
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Afternoon David,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Thanks to the staff at Pentland Elgin
Could you please pass a message on to Ben, Harley & Joanne from your Elgin branch, we are purchasing a new vehicle and the team have been absolutely fantastic from the minute we walked into your showroom, no hassle, no pushy salesmen, Harley's knowledge of the vehicles is amazing every technical question was answered and he was a pure gentleman into the bargain, thank you Pentland for making our experience most enjoyable.
July 21, 2023
Unprompted review
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Steve,
Many thanks for your review and feedback, which I will ensure is passed on to Ben, Harley, Joanne and the team at Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Steve,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Exciting new car!
After a number of delays I was able to secure my new Range Rover Sport.
Despite recessions being able to get a new RRS is far from easy but after putting down a deposit many months ago I was able to spec and secure my car.
What a car it is as well. Pentland made sure the experience was a great one with a weekend taster prior to pick up and me being able to select my date for collection.
Mike was very helpful as always and the little things we decided were correct - fixed steps rather deployable. The colour which he phoned me to come and see on another car.
Really enjoying it and great to deal locally.
May 28, 2023
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Afternoon David,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Helpfull and understanding.
July 3, 2023
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Afternoon Alastair,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Personal service
Personal service
Mike Anderson is a big asset to Pentland and certainly gives you a personal service.
June 1, 2023
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Mike and the team at Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
LOVELY PERSONALISED SERVICE
The staff in Elgin in all departments do their utmost to make sure that each customer is treated as an individual. Our Discovery Sport was in for a diagnostic repair and this was completed on time. There is an ongoing intermittent fault which is currently under investigation but the time taken is because it is a very mysterious fault that is not showing up under normal diagnostics. But that this fault has not yet been solved has not been for want of trying. Very grateful for everyone’s efforts.
June 21, 2023
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Welcoming Friendly
Welcoming Friendly
Refreshments offered on arrival and on pick up
Video professional
A good experience
June 11, 2023
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Good customer service
June 7, 2023
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Jeremy,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Excellent and efficient customer…
Excellent and efficient customer service, helpful, welcoming staff.
Excellent facilities provided whist waiting for vehicle to be serviced.
Work carried out efficiently and having the car washed a bonus!
May 31, 2023
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Keith,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Friendly welcome ,good communication…
Friendly welcome ,good communication prior to visit and fair pricing
June 5, 2023
Reply from John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Patrick,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.