Have been using these guys for years for a rental when I am here from Australia. Always a smooth and friendly experience, with excellent personal touches, especially from Alex. Many thanks.
Company replied
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See what reviewers are saying
The team at Ford Rental at John Grose was very helpful from my initial inquiry throughout my rental cycle. The vehicle was relatively brand new and I was offered a choice to upgrade to even larger veh... See more
Company replied
Awesome simple procedure. Really reasonable rates, transparent charges. No hidden costs. Alex from rental is super staff, amazingly helpful and the amazing lady at the reception is the first wow impre... See more
Company replied
We have used John Grose Ford rentals a number of times and each time they have been brilliant. The staff team do everything to work around you and help you get the best vehicle but also look to sa... See more
Company replied
Company details
Information provided by various external sources
Our friendly and experienced rental team are based at our Ransomes Europark dealership and can offer a wide range of the latest Ford cars, people carriers, vans & minibuses for short or long term hire. Delivery and collection can be arranged, as can European hire and multiple drivers. Our competitive prices are fully inclusive and all of our short term rentals come with an unlimited mileage. We're open Monday to Saturday and we'll be happy to help in any way we can.
Daily, short term & Long term hire
Written by the company
- We offer daily, short and long term car and van hire across East Anglia.
- With a wide range of rental vehicles from a small hatchback to a 17seat minibus, we provide a comprehensive range of vehicles at competitive prices and local delivery and collection is available Monday to Friday.
Contact info
Ransomes Europark, IP3 9BE, Ipswich, United Kingdom
- 01473 277667
- rentalips@johngrose.co.uk
- www.johngrose.co.uk/rental
4.9
Excellent
257 reviews
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Review
Car arrived clean and with full tank of fuel, I did ask for an automatic but was provided with a manual.
September 25, 2019
Unprompted review
Very efficient and friendly
Very efficient and friendly. Quite expensive but Sunday drop off. Air conditioning would make it a 5 next time as well
September 25, 2019
Unprompted review
Excellent service from first telephone…
Excellent service from first telephone call for a quotation to picking van up and it's return. Van was not that old in clean condition and everything worked on it. Staff friendly and efficient on pick up day . All explained paperwork and van controls excellent. Much better service than europcar whom I used before to my error !!!!
Value for money would recommend
5*****
September 19, 2019
Unprompted review
The service was efficient and friendly
September 19, 2019
Unprompted review
John Grose rental offers a first class…
John Grose rental offers a first class customer experience from the point of booking through to delivery and collection of the vehicle. The team are just brilliant to deal with, friendly and professional I wouldn't look any where else for my rental needs.
August 5, 2019
Unprompted review
John Grose were excellent
John Grose we’re friendly, professional and speedy. Slick set up, would use again.
July 3, 2019
Unprompted review
1st class service and staff
1st class service and staff, would and will recommend to family and friends.
June 19, 2019
Unprompted review
We were happy with the booking…
We were happy with the booking experience, our only negative was the vehicle was dirty when it was delivered.
May 22, 2019
Unprompted review
Reply from Ford Rental at John Grose
Good afternoon Mr Jarvis. Thank you for your recent review, we were pleased to hear that you were happy with the overall booking experience. I understand a member of our rental team has been in touch regarding your other comments, and trust this is resolved for you now. Please let us know if we can be of any further assistance. Kindest regards, John Grose Customer Service.
Service was great from enquiry to…
Service was great from enquiry to return. Good value and nice vehicle.
May 8, 2019
Unprompted review
Completely faultless A1 service from…
Completely faultless A1 service from start to finish
Many thanks
April 24, 2019
Unprompted review
Very easy to book a vehicle and the…
Very easy to book a vehicle and the paperwork was very straight forward but thorough. Staff were very helpful and professional and time was spent to make sure all the controls were explained. The same applied when I returned the vehicle at the end of the day.
Would be happy to recommend and use again meself.
March 27, 2019
Unprompted review
Hired long wheelbase transit
Hired long wheelbase transit - no problems.
March 27, 2019
Unprompted review
Excellent service and an immaculate…
Excellent service and an immaculate vehicle.
Small reservation- slippery pedals. Not just the wet weather but possibly too liberal a use of silicone type cleaner?
March 17, 2019
Unprompted review
Reply from Ford Rental at John Grose
Good morning Mr Clay. Thank you for your recent review and your positive feedback, which we have been delighted to pass on to our rental team. I have also raised your concerns with regards to the pedals - thank you for pointing this out to us. Please let us know if we can be of any further assistance. Kindest regards, John Grose Customer Service.
Car rental
Very good service and helpful very helpful staff and lovely car would recommend them,reasonable price
January 23, 2019
Unprompted review
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